Knotify vs Twilio: Order Alert & Bulk SMS
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Knotify, Oct 23, 2026 for Twilio.
The short answer
- Twilio lists 3 features Knotify’s listing doesn’t mention, including Cart recovery, One-time password (OTP), Personalized messages.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 1,000 messages per month
- · 6 automatic notification types
- · Monthly Plan
Basic Credits
- · 500 message credits
- · Credits never expire
- · Top up anytime
Pro
- · 3,000 messages per month
- · 6 automatic notification types
- · Best for high volume
- · Monthly Plan
Scale Credits
- · 3,000 message credits
- · Best value per message
- · Credits never expire
Free
- · Auto Abandoned cart sms
- · Auto Cancel order sms
- · Auto Fulfilled order sms
- · Auto New order sms
- · Auto Verify order vis OTP sms
- · Validity: 15 Days
Pro
- · Auto Abandoned cart sms
- · Auto Cancel order sms
- · Auto Fulfilled order sms
- · Auto New order sms
- · Auto Verify order vis OTP sms
- · Bulk Marketing & Promotion sms
Business
- · Auto Abandoned cart sms
- · Auto Cancel order sms
- · Auto Fulfilled order sms
- · Auto New order sms
- · Auto Verify order vis OTP sms
- · Bulk Marketing & Promotion sms
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureKnotify helps Korean Shopify merchants keep customers informed through KakaoTalk, Korea's most widely used messaging app. When a customer places an order, makes a payment, or receives a shipment, Knotify automatically sends a KakaoTalk notification with the relevant details. Setup takes minutes: connect your KakaoTalk business channel, select which events to notify, and you're done.
This app helps Shopify merchants send automated SMS notifications to customers through their own Twilio account. Merchants can automatically send SMS messages for new orders, fulfilled orders, abandoned carts, canceled orders, and order verification by OTP. The app also supports bulk SMS campaigns for orders, customers, and abandoned carts, helping merchants communicate with customers directly from their store.
- Automatic KakaoTalk notifications for orders, payments, shipping, and refunds
- Simple setup — connect your KakaoTalk business channel in minutes.
- Six notification types with pre-approved templates
- Auto New Order SMS
- Auto Cancel Order SMS
- Auto Fulfillment Order SMS
- Auto Abandoned Cart SMS
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Knotify |  Twilio |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Knotify | Twilio |
|---|---|---|
| App Store rating | Not published | 4.7 ★ |
| App Store reviews | Not published | 6 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Knotify and Twilio: common questions
- What features does each app list that the other doesn’t?
- Knotify lists 1 the others don’t mention, such as Templates. Twilio lists 3 the others don’t mention, such as Cart recovery, One-time password (OTP), Personalized messages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Knotify, Oct 23, 2026 for Twilio; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Knotify, Oct 23, 2026 for Twilio. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.