Klify ‑ Shipping Protection vs Webin Order Exceptions

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 27, 2026 for Klify, Nov 3, 2026 for Webin Order Exceptions.

The short answer

  • Only Klify lists a free plan. Paid plans start at $14.99/month for Klify and $29/month for Webin Order Exceptions.
  • Klify lists 37 features Webin Order Exceptions’s listing doesn’t mention, including Auto opt-in, Bundles, Cart drawer.

Head to head

App Store reviews

Klify: 10
Webin Order Exceptions: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Upsell and cross-sell
  • Warranties and insurance
  • Helpdesk
  • Shipping solutions - Other
Languages
  • English
  • English
Launched
Sep 30, 2026
Nov 3, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $24.99/month
From $29 to $249/month
Plans
FreeFree
  • · 50 protected orders / month
  • · Cart protection offer
  • · Claims portal (basic)
  • · Fee caps & cart thresholds
  • · Percentage & fixed fee pricing
  • · Widget layouts & buyer copy
Starter$14.99/month
10-day free trial
  • · 10-day free trial
  • · 500 protected orders / month
  • · Cart protection offer
  • · Claims portal (basic)
  • · Fee caps & cart thresholds
  • · Percentage & fixed fee pricing
Pro$24.99/month
10-day free trial
  • · Checkout page widget (Shopify Plus)
  • · Claims portal design customization
  • · Email notifications
  • · Everything in Starter
  • · Large-cart flat fee override
  • · Product exclusions & fulfillment rules
Starter$29/month + usage
14-day free trial
  • · 300 tracked shipments/month included
  • · Every feature in the app
  • · Unlimited staff accounts
Growth$89/month + usage
14-day free trial
  • · 1,200 tracked shipments/month included
  • · Every feature in the app
  • · Unlimited staff accounts
Standard$249/month + usage
14-day free trial
  • · 2,500 tracked shipments/month included
  • · Every feature in the app
  • · Unlimited staff accounts
Coverage
37 of 38 features97%
1 of 38 features3%
Unique strengths
  • Auto opt-in
  • Bundles
  • Cart drawer
  • Cart page
  • +33 more
  • Auto-assign
Helpdesk
0%0/1
100%1/1
Workflow automation
0%0/1
100%1/1
Upsell and cross-sell
100%18/18
0%0/18
Analytics
100%4/4
0%0/4
Customization
100%7/7
0%0/7
Offers and recommendations
100%7/7
0%0/7
Warranties and insurance
100%19/19
0%0/19
Claims management
100%5/5
0%0/5
Coverage type
100%8/8
0%0/8
Opt-in experience
100%6/6
0%0/6
3701onlybothonly
KlifyWebin Order Exceptions38 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

Increase store revenue by offering your own shipping protection for lost, stolen, or damaged orders. Set custom protection policies and fees, and keep collected fees. Let customers submit claims through a dedicated portal. Review and manage claims, issue refunds to the original payment method, or create replacement orders.

A case opens when a carrier scan reports a lost, damaged, delayed or returned shipment. Your team can open a delivered-but-not-received case on any shipment. Each case has an SLA timer, the carrier's claim deadline and a priority score. Your team refunds or reships the Shopify order from the case and exports a claim packet.

Key points
  • Set protection policies and fees to help increase store revenue.
  • Offer customers protection against lost, stolen, or damaged orders.
  • Let customers submit and track claims through a self-service portal.
  • Approve claims with refunds to the original payment method or replacements.
  • Opens a case when a carrier scan reports loss, damage, delay or a return
  • SLA timers by case type, carrier claim deadlines and in-app escalation alerts
  • Refund, partially refund or reship a Shopify order without leaving the case
  • Claim packet (PDF and ZIP) with scan history, evidence checklist, portal link
Screenshots
Klify protection widget with custom layouts, colors, and pricing
Klify protection analytics for sales, orders, and feesKlify claims dashboard for reviews, refunds, and replacementsKlify claims portal with a simple four-step submission
Case detail with the closure conditions panel enlarged beside it
Case detail with scan timeline, reship and close conditionsException queue sorted by priority, carrier and SLA time leftShipments list with stalled tracking and an open-case button

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureKlifyWebin Order Exceptions
Detected storesNot publishedNot published
Net store change, 28 days0estimated0
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureKlifyWebin Order Exceptions
App Store rating4.2 ★Not published
App Store reviews10Not published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureKlifyWebin Order Exceptions
Free planYesNot listed
Lowest paid monthly plan$14.99/month(ahead)$29/month
Longest free trial10 days14 days
Plans listed33

Listing

MeasureKlifyWebin Order Exceptions
Shopify category rank#17in Warranties and insuranceNot enough data
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedSep 30, 2026Nov 3, 2026
Languages1English1English
DeveloperKeylogic Infotech PVT LTDwebinstudio

FAQ

Klify and Webin Order Exceptions: common questions

Is Klify or Webin Order Exceptions cheaper?
Only Klify lists a free plan. Paid plans start at $14.99/month for Klify and $29/month for Webin Order Exceptions. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Klify lists 37 the others don’t mention, such as Auto opt-in, Bundles, Cart drawer, Cart page. Webin Order Exceptions lists 1 the others don’t mention, such as Auto-assign. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 27, 2026 for Klify, Nov 3, 2026 for Webin Order Exceptions; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 27, 2026 for Klify, Nov 3, 2026 for Webin Order Exceptions. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.