Klaviyo: Product Reviews vs Trustie: Customer Reviews
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Klaviyo, Oct 13, 2026 for Trustie.
The short answer
- Only Trustie lists a free plan. Paid plans start at $25/month for Klaviyo and $9.90/month for Trustie.
- Klaviyo lists 7 features Trustie’s listing doesn’t mention, including All reviews page, Filtering, Forms.
Head to head
- United States
- Australia
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Automate reviews with email and SMS
- · Custom questions
- · Import existing reviews
- · Reward customers with unique coupons
Reviews
- · All free features
- · Review request timing based on delivery
Free Plan
- · 20 AI Replies For Reviews and Q&A
- · Limited Review Imports
- · Manual Replies
- · Manual Review Publishing
- · Product Review Widgets
- · Unlimited Text Reviews
Pro Plan
- · 200 AI Replies For Reviews and Q&A
- · AI Auto Reply Generation
- · All Premium Widgets
- · Review Request Email Automation
- · Smart Autopilot Publishing
- · Unlimited Review Imports
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureKlaviyo Reviews collects text, photo, and video reviews with automated email and SMS requests from prebuilt flows. Verified reviews build trust, and AI helps customers write reviews and drafts your replies in your brand voice. Show ratings, summaries, and reviews in on-brand widgets, sync to Google Shopping, and add custom questions.
Maximize trust with Trustie Reviews! Automate customer reviews, product ratings, photo & video collection via scheduled emails. Easily import AliExpress reviews & Amazon reviews to build instant social proof. Save hours using AI-generated sentiment summaries & smart AI replies. Showcase reviews beautifully with customizable review widgets & Q&A sections. Track email analytics to increase engagement.
- Automate review requests with email and SMS flows
- Showcase top reviews in emails & on your website
- Build segments based on star rating & custom questions
- Reward reviewers with a unique coupon
- Automate the collection of photo, video, and text reviews via scheduled emails.
- Import reviews from AliExpress or Amazon to gain instant social proof.
- Display reviews and Q&A on your storefront using customizable widgets.
- Draft professional, AI-assisted responses to customer reviews automatically.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Klaviyo |  Trustie |
|---|---|---|
| Detected stores | 22,908 | Not published |
| Net store change, 28 days | +258 | 0 |
| Stores added, 28 days | 497 | Not enough data |
| Big-brand share | 13% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, Australia, United Kingdom | Not published |
Reviews
| Measure | Klaviyo | Trustie |
|---|---|---|
| App Store rating | 4.8 ★ | Not published |
| App Store reviews | 234 | Not published |
| New reviews, 28 days | 3 | Not enough data |
| Reviewers a year or more in | 43% | Not enough data |
FAQ
Klaviyo and Trustie: common questions
- Is Klaviyo or Trustie cheaper?
- Only Trustie lists a free plan. Paid plans start at $25/month for Klaviyo and $9.90/month for Trustie. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Klaviyo lists 7 the others don’t mention, such as All reviews page, Filtering, Forms, Product grouping. Trustie lists 1 the others don’t mention, such as Video reviews. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Klaviyo, Oct 13, 2026 for Trustie; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Klaviyo, Oct 13, 2026 for Trustie. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.