Klaviyo: Product Reviews vs TrustForge
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for Klaviyo, Oct 14, 2026 for TrustForge.
The short answer
- Paid plans start at $25/month for Klaviyo and $29/month for TrustForge.
- Klaviyo lists 13 features TrustForge’s listing doesn’t mention, including All reviews page, Automations, Carousels.
Head to head
- United States
- Australia
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Automate reviews with email and SMS
- · Custom questions
- · Import existing reviews
- · Reward customers with unique coupons
Reviews
- · All free features
- · Review request timing based on delivery
Starter
Growth
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureKlaviyo Reviews collects text, photo, and video reviews with automated email and SMS requests from prebuilt flows. Verified reviews build trust, and AI helps customers write reviews and drafts your replies in your brand voice. Show ratings, summaries, and reviews in on-brand widgets, sync to Google Shopping, and add custom questions.
TrustForge helps merchants manage reviews in one place. Bring reviews from Shopify and review platforms into one dashboard, draft responses, and collect feedback through email requests, surveys, and QR codes. Merchants can monitor sentiment, identify issues, and follow up using simple tools designed to save time and improve customer experience.
- Automate review requests with email and SMS flows
- Showcase top reviews in emails & on your website
- Build segments based on star rating & custom questions
- Reward reviewers with a unique coupon
- Sync reviews from Shopify, Judge.me, and Yotpo in one dashboard
- Automate review responses with customizable rules and templates
- Collect reviews using email requests, surveys, and QR codes
- Track sentiment and identify issues from customer feedback
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Klaviyo |  TrustForge |
|---|---|---|
| Detected stores | 22,487 | Not published |
| Net store change, 28 days | +255 | 0 |
| Stores added, 28 days | 516 | Not enough data |
| Big-brand share | 13% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, Australia, United Kingdom | Not published |
Reviews
| Measure | Klaviyo | TrustForge |
|---|---|---|
| App Store rating | 4.8 ★ | Not published |
| App Store reviews | 234 | Not published |
| New reviews, 28 days | 3 | Not enough data |
| Reviewers a year or more in | 43% | Not enough data |
Pricing
| Measure | Klaviyo | TrustForge |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $25/month(ahead) | $29/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 2 | 3 |
Listing
| Measure | Klaviyo | TrustForge |
|---|---|---|
| Shopify category rank | #11(ahead) | #345 |
| Shopify App Charts | #20 on the Shoplist 100 | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 9, 2022 | Jul 8, 2026 |
| Languages | 6 | 1 |
| Developer | Klaviyo | TrustForge |
FAQ
Klaviyo and TrustForge: common questions
- Is Klaviyo or TrustForge cheaper?
- Paid plans start at $25/month for Klaviyo and $29/month for TrustForge. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Klaviyo lists 13 the others don’t mention, such as All reviews page, Automations, Carousels, Filtering. TrustForge lists 3 the others don’t mention, such as QR codes, Referrals, Surveys. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for Klaviyo, Oct 14, 2026 for TrustForge; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for Klaviyo, Oct 14, 2026 for TrustForge. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.