Klaviyo: Product Reviews vs Reviewgenie AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Klaviyo, Oct 13, 2026 for Reviewgenie AI.
The short answer
- Paid plans start at $25/month for Klaviyo and $9.99/month for Reviewgenie AI.
- Klaviyo lists 11 features Reviewgenie AI’s listing doesn’t mention, including All reviews page, Carousels, Filtering.
Head to head
- United States
- Australia
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Automate reviews with email and SMS
- · Custom questions
- · Import existing reviews
- · Reward customers with unique coupons
Reviews
- · All free features
- · Review request timing based on delivery
Pro
- · 200 credits/month (WhatsApp)
- · AI overview & ticket pattern insights
- · Automated review request workflow
- · Connect up to 2 helpdesks
- · Import from Amazon & AliExpress
- · Import from review apps
Pro plus
- · 500 credits/month (WhatsApp)
- · All 6 helpdesk integrations
- · Auto-response to every review
- · Digest reports & ticket alerts
- · Full AI Intelligence + snapshot sharing
- · Import from all marketplaces
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureKlaviyo Reviews collects text, photo, and video reviews with automated email and SMS requests from prebuilt flows. Verified reviews build trust, and AI helps customers write reviews and drafts your replies in your brand voice. Show ratings, summaries, and reviews in on-brand widgets, sync to Google Shopping, and add custom questions.
Reviewgenie AI reaches customers by email and WhatsApp to collect reviews. AI then reads every review and complaint for sentiment and urgency, scoring each one for revenue at risk, so you know exactly which unhappy customers threaten future orders. These insights are surfaced on your dashboard, with a draft reply ready for negative reviews and an automatic thank-you for positive ones.
- Automate review requests with email and SMS flows
- Showcase top reviews in emails & on your website
- Build segments based on star rating & custom questions
- Reward reviewers with a unique coupon
- Up to 500 automated review requests and reminders sent by email & WhatsApp
- AI-powered sentiment analysis and revenue-at-risk scoring on every review
- Push customer support tickets into Freshdesk, Zendesk, Zoho, and more
- AI-drafted replies for negative reviews, automatic thank-you for positive
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Klaviyo |  Reviewgenie AI |
|---|---|---|
| Detected stores | 22,908 | Not published |
| Net store change, 28 days | +258 | 0 |
| Stores added, 28 days | 497 | Not enough data |
| Big-brand share | 13% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, Australia, United Kingdom | Not published |
Reviews
| Measure | Klaviyo | Reviewgenie AI |
|---|---|---|
| App Store rating | 4.8 ★ | Not published |
| App Store reviews | 234 | Not published |
| New reviews, 28 days | 3 | Not enough data |
| Reviewers a year or more in | 43% | Not enough data |
Pricing
| Measure | Klaviyo | Reviewgenie AI |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $25/month | $9.99/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 2 | 2 |
Listing
| Measure | Klaviyo | Reviewgenie AI |
|---|---|---|
| Shopify category rank | #11(ahead) | #463 |
| Shopify App Charts | #23 on the Shoplist 100 | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 9, 2022 | Jul 28, 2026 |
| Languages | 6 | 136 |
| Developer | Klaviyo | Computelib.com |
FAQ
Klaviyo and Reviewgenie AI: common questions
- Is Klaviyo or Reviewgenie AI cheaper?
- Paid plans start at $25/month for Klaviyo and $9.99/month for Reviewgenie AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Klaviyo lists 11 the others don’t mention, such as All reviews page, Carousels, Filtering, Forms. Reviewgenie AI lists 1 the others don’t mention, such as Custom requests. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Klaviyo, Oct 13, 2026 for Reviewgenie AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Klaviyo, Oct 13, 2026 for Reviewgenie AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.