Klaviyo: Product Reviews vs Ratify
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Klaviyo, Oct 13, 2026 for Ratify.
The short answer
- Only Ratify lists a free plan. Paid plans start at $25/month for Klaviyo and $9.99/month for Ratify.
- Ratify lists 13 features Klaviyo’s listing doesn’t mention, including Badges, Custom requests, Grid layout.
Head to head
- United States
- Australia
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Automate reviews with email and SMS
- · Custom questions
- · Import existing reviews
- · Reward customers with unique coupons
Reviews
- · All free features
- · Review request timing based on delivery
Free
- · ✓ Photo reviews
- · ✓ Post-purchase email requests
- · ✓ Reviews / month: 100
Starter
- · ✓ AI reply suggestions
- · ✓ Discount coupons for reviewers
- · ✓ Photo reviews
- · ✓ Post-purchase email requests
- · ✓ Reviews / month: 500
Growth
- · ✓ AI reply suggestions
- · ✓ AI review summaries (widget)
- · ✓ Discount coupons for reviewers
- · ✓ Photo reviews
- · ✓ Post-purchase email requests
- · ✓ Q&A section
Pro
- · ✓ AI reply suggestions
- · ✓ AI-generated review summaries
- · ✓ Photo and video reviews
- · ✓ Post-purchase email requests
- · ✓ Q&A section
- · ✓ Remove Ratify branding
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureKlaviyo Reviews collects text, photo, and video reviews with automated email and SMS requests from prebuilt flows. Verified reviews build trust, and AI helps customers write reviews and drafts your replies in your brand voice. Show ratings, summaries, and reviews in on-brand widgets, sync to Google Shopping, and add custom questions.
Ratify helps merchants collect and display product reviews. When a customer places an order, Ratify automatically sends a review request email at a configurable delay. Merchants can approve, reply to, and manage reviews from a single dashboard, with AI assistance for writing responses. Reviews appear on product pages with star ratings, photos, and videos. Customers can ask questions through a public Q&A section.
- Automate review requests with email and SMS flows
- Showcase top reviews in emails & on your website
- Build segments based on star rating & custom questions
- Reward reviewers with a unique coupon
- Automated post-purchase emails request reviews after every order.
- Display photo and video reviews with star ratings on product pages.
- AI-generated review summaries and reply suggestions for merchants.
- Import existing reviews from Judge.me, Loox, Yotpo, and more.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Klaviyo |  Ratify |
|---|---|---|
| Detected stores | 22,806 | Not published |
| Net store change, 28 days | +261 | 0 |
| Stores added, 28 days | 507 | Not enough data |
| Big-brand share | 13% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, Australia, United Kingdom | Not published |
Reviews
| Measure | Klaviyo | Ratify |
|---|---|---|
| App Store rating | 4.8 ★ | Not published |
| App Store reviews | 234 | Not published |
| New reviews, 28 days | 3 | Not enough data |
| Reviewers a year or more in | 43% | Not enough data |
FAQ
Klaviyo and Ratify: common questions
- Is Klaviyo or Ratify cheaper?
- Only Ratify lists a free plan. Paid plans start at $25/month for Klaviyo and $9.99/month for Ratify. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Klaviyo lists 2 the others don’t mention, such as Product grouping, SMS requests. Ratify lists 13 the others don’t mention, such as Badges, Custom requests, Grid layout, Photos. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Klaviyo, Oct 13, 2026 for Ratify; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Klaviyo, Oct 13, 2026 for Ratify. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.