Kiro : Sales AI ChatBot Agent vs Nitro Pulse
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Kiro, Apr 1, 2026 for Nitro Pulse.
The short answer
- Only Kiro lists a free plan.
- Kiro lists 34 features Nitro Pulse’s listing doesn’t mention, including Agent analytics, AI chatbots, AI responses.
Head to head
Free
- · Basic AI chat agent
- · Community support
- · Knowledge base (1 file, 5MB total)
- · Mobile chat widget
- · Simple visitor tracking
- · Up to 100 messages per month
Starter
- · AI-powered chat agent (upgraded)
- · Basic personality customization
- · Basic visitor location tracking
- · Email support
- · Everything in Free
- · Knowledge base (3 files, 20MB total)
Plus
- · Advanced AI chat agent
- · Advanced visitor analytics
- · Custom branding & styling
- · Everything in Starter, plus:
- · Full personality & tone customization
- · Knowledge base (15 files, 100MB total)
Scale
- · Advanced analytics & reporting suite
- · Advanced personality & behavior training
- · Custom AI training & fine-tuning
- · Everything in Plus, plus:
- · Knowledge base (50 files, 500MB total)
- · Unlimited language support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureKiro: AI-powered chatbot & live chat for Shopify. Install in minutes, no coding required. Automate up to 80% of support for products, orders, shipping, returns & FAQs with instant agent handoff. Boost sales and AOV with real-time tracking, tailored recommendations, multilingual 24/7 support, mobile-friendly widgets, analytics & Shopify integration.
Nitro Pulse is an AI-powered conversational layer for Shopify stores that helps bridge the gap between customer intent and action. It enables brands to assist shoppers in real time with product discovery, order status, coupons, and support queries through natural conversations.
- AI chat agent that answers product order shipping and returns questions fast
- Provide round the clock support to customers without hiring staff save the costs
- Track visitor conversations with an easy analytics dashboard and conversion tips
- Customize personality tone and brand voice for consistent customer replies
- Identify and engage shoppers with real-time AI conversations based on intent.
- Resolve customer queries, product discovery, and order tracking.
- Switch seamlessly from AI to human agents with full conversation context.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Kiro |  Nitro Pulse |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Kiro | Nitro Pulse |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Kiro | Nitro Pulse |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month | No monthly plan listed |
| Longest free trial | 14 days | Not listed |
| Plans listed | 4 | Not published |
Listing
| Measure | Kiro | Nitro Pulse |
|---|---|---|
| Shopify category rank | #719 | #108 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 18, 2025 | Apr 1, 2026 |
| Languages | 1 | 1 |
| Developer | ViteCommerce | Nitro Commerce |
FAQ
Kiro and Nitro Pulse: common questions
- Is Kiro or Nitro Pulse cheaper?
- Only Kiro lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Kiro lists 34 the others don’t mention, such as Agent analytics, AI chatbots, AI responses, AI summaries. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Kiro, Apr 1, 2026 for Nitro Pulse; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Kiro, Apr 1, 2026 for Nitro Pulse. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.