Kiivoo – KI‑Verkaufsberater vs Olvio ‑ AI Adviser + Chat

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026 for Kiivoo, Oct 27, 2026 for Olvio.

The short answer

  • Paid plans start at $15/month for Kiivoo and $49/month for Olvio.
  • Kiivoo lists 18 features Olvio’s listing doesn’t mention, including Behavior tracking, Bundles, Cart upsell.

Head to head

App Store reviews

Kiivoo: —
Olvio: 14
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Upsell and cross-sell
  • Upsell and cross-sell
  • Chat
Languages
  • German
  • English
  • English
Launched
Jul 27, 2026
May 14, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
4 last full month
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

035MayJunJulAugSepOctOlvio ‑ AI Adviser + Chat: 2 reviews in May 2026Olvio ‑ AI Adviser + Chat: 2 reviews in June 2026Olvio ‑ AI Adviser + Chat: 2 reviews in July 2026Olvio ‑ AI Adviser + Chat: 2 reviews in August 2026Olvio ‑ AI Adviser + Chat: 3 reviews in September 2026Olvio ‑ AI Adviser + Chat: 4 reviews in October 2026
KiivooOlvioCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
$15/month
From $49 to $249/month
Plans
Starter$15/month
14-day free trialUnbegrenzte KI-Antworten. Nur 4 % Provision auf KI-generierte Verkäufe
  • · Aktiver Warenkorb-Aufbau
  • · Bestellstatus & Service im Chat
  • · Cross-Selling & „häufig gekauft"
  • · DSGVO-konform, Server in Deutschland
  • · KI-Verkaufsberater im Chat
  • · Kundeninsights „Was fragen Ihre Kunden?"
Starter$49/month
14-day free trialOptional live chat: $15/agent/month, unlimited chats
  • · 30-day conversation history
  • · Bring your own Claude API key
  • · Full widget customization
  • · Knowledge base
  • · PDP Assistant
  • · Revenue attribution
Growth$99/month
14-day free trialOptional live chat: $15/agent/month, unlimited chats
  • · 90-day conversation history
  • · Bilingual widget
  • · Bring your own Claude API key
  • · Full widget customization
  • · Knowledge base
  • · PDP Assistant + Advisor
Scale$249/month
14-day free trialOptional live chat: $15/agent/month, unlimited chats
  • · 365-day conversation history
  • · Bring your own Claude API key
  • · Full widget customization
  • · Knowledge base
  • · Multi-language widget
  • · PDP Assistant + Advisor
Coverage
29 of 33 features88%
15 of 33 features45%
Unique strengths
  • Behavior tracking
  • Bundles
  • Cart upsell
  • Chat window
  • +14 more
  • Agent analytics
  • Chat buttons
  • Color and font
  • Custom CSS
Chat
83%15/18
61%11/18
Automated responses
100%7/7
71%5/7
Customization
60%3/5
60%3/5
Real-time messaging
83%5/6
50%3/6
Upsell and cross-sell
93%14/15
27%4/15
Analytics
100%4/4
25%1/4
Customization
83%5/6
33%2/6
Offers and recommendations
100%5/5
20%1/5
18114onlybothonly
KiivooOlvio33 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature

Integrations

KiivooNo rating yetOlvio5.0(14)
Works with also listed by another
—
—
How it sells itself

Viele Kunden brechen den Kauf ab, weil sie das passende Produkt nicht finden oder Fragen offen bleiben. Kiivoo schließt diese Lücke mit einem KI-Berater, der als Chat in deinem Shop arbeitet. Er versteht das Anliegen, beantwortet Fragen zu deinen Produkten und empfiehlt passende Artikel aus deinem Sortiment. Die Empfehlungen beruhen auf deinem aktuellen Katalog, sodass nur verfügbare Artikel genannt werden.

Olvio answers your customers like a salesperson in a store. On a product page, it explains the product, reassures and recommends the right option, which the customer adds to cart without leaving the conversation. On the contact page, it answers questions about shipping, returns and order tracking. Its answers come from your product pages, store pages and documents. The widget matches your store’s colors and font.

Key points
  • KI-Berater beantwortet Produktfragen deiner Kunden rund um die Uhr im Chat
  • Empfiehlt passende Produkte und sinnvolle Ergänzungen aus deinem Sortiment
  • Empfohlene Artikel landen mit einem Klick im Warenkorb
  • Empfiehlt nur Produkte, die aktuell verfügbar sind
  • Knowledge base : Learns from your products, metafields, articles, and pages
  • Product recommendations : Alternatives, related items, or sale products
  • Widget matching your brand : Adaptable colors, typography, and shapes
  • Your AI, your key : bring your own Claude API
Screenshots
KI-Beratung für Onlineshops
Verantwortung und Sicherheitab Sekunde 1 bereitKiivoo im shop
Olvio dashboard showing shopper questions clustered by topic
Olvio catalog sync panel showing synced products and sourcesOlvio widget conversations in English, French, and SpanishOlvio AI shopping agent answering product questions

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureKiivooOlvio
Detected storesNot publishedNot published
Net store change, 28 days00estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureKiivooOlvio
App Store ratingNot published5.0 ★
App Store reviewsNot published14
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureKiivooOlvio
Free planNot listedNot listed
Lowest paid monthly plan$15/month(ahead)$49/month
Longest free trial14 days14 days
Plans listed13

Listing

MeasureKiivooOlvio
Shopify category rankNot enough data#90in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJul 27, 2026May 14, 2026
Languages2German, English1English
Developer54° north solutions GmbHTopicimes

FAQ

Kiivoo and Olvio: common questions

Is Kiivoo or Olvio cheaper?
Paid plans start at $15/month for Kiivoo and $49/month for Olvio. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Kiivoo lists 18 the others don’t mention, such as Behavior tracking, Bundles, Cart upsell, Chat window. Olvio lists 4 the others don’t mention, such as Agent analytics, Chat buttons, Color and font, Custom CSS. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026 for Kiivoo, Oct 27, 2026 for Olvio; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026 for Kiivoo, Oct 27, 2026 for Olvio. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.