Kefi: WhatsApp Automation+Chat vs Sak CRM
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 1, 2026 for Kefi, Oct 13, 2026 for Sak CRM.
The short answer
- Paid plans start at $49/month for Kefi and $10/month for Sak CRM.
- Sak CRM lists 7 features Kefi’s listing doesn’t mention, including A/B testing, Behavior tracking, Customizable widgets.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Premium
- · Abandoned cart recovery
- · Add a chat button to your store
- · Easy setup – no coding needed
- · Personal WhatsApp number
- · Priority Support
- · Setup Whatsapp automation
Lite - Nível 1
- · Botão de WhatsApp para atendimento
- · Criação e edição de artigos de FAQ
- · Envio manual com templates do Sak
- · Envios manuais ilimitados
- · Exportação de pedidos e contatos via csv
- · Extensão no navegador
Básico - Nível 2
- · Automações ilimitadas para 375 pedidos
- · Avaliações de atendimento
- · Chat real-time
- · Fluxo e jornada com regras de tempo
- · Form e pop-up para captura de leads
- · Múltiplos atendentes simultâneos
Profissional
- · Automações ilimitadas para 1500 pedidos
- · R$ 0,17 por automação excedente
- · Todas as vantagens do plano Básico
Empresarial
- · Automações ilimitadas para 10000 pedidos
- · R$ 0,12 por automação excedente
- · Todas as vantagens do plano Profissional
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRecover lost sales with smart WhatsApp Automation. Send personalized abandoned cart messages, engage customers via real-time WhatsApp Chat, and launch targeted WhatsApp Marketing campaigns with ease. Drive cart recovery, increase conversions, and turn lost sales into growth. This all-in-one WhatsApp marketing tool helps brands boost revenue and automate cart recovery, without any coding.
O Sak ajuda lojistas a centralizar o atendimento ao cliente e automatizar processos de vendas em uma única plataforma. Integre WhatsApp, e-mail e dados do e-commerce para acompanhar conversas, gerenciar leads e organizar o relacionamento com clientes.
- Recover abandoned carts using automated WhatsApp messages and smart triggers.
- Boost sales with high-converting WhatsApp marketing and cart recovery flows.
- Engage buyers instantly via real-time WhatsApp chat and autoresponders.
- Convert more first-time buyers with timely WhatsApp abandoned cart reminders.
- Agentes de IA para atendimento e vendas no WhatsApp
- Recuperação de carrinhos, Pix e boletos pendentes
- CRM com histórico de clientes e múltiplos atendentes
- Automações para vendas, suporte e pós-venda
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Kefi |  Sak CRM |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Kefi | Sak CRM |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 16 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Kefi and Sak CRM: common questions
- Is Kefi or Sak CRM cheaper?
- Paid plans start at $49/month for Kefi and $10/month for Sak CRM. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Kefi lists 4 the others don’t mention, such as Custom branding, Custom discount codes, Opt-in pop-ups, Personalized campaigns. Sak CRM lists 7 the others don’t mention, such as A/B testing, Behavior tracking, Customizable widgets, Email reminders. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 1, 2026 for Kefi, Oct 13, 2026 for Sak CRM; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 1, 2026 for Kefi, Oct 13, 2026 for Sak CRM. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.