Keeply vs WinBack Customer CRM :)

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Keeply, Oct 25, 2026 for WinBack Customer CRM :).

The short answer

  • Paid plans start at $29/month for Keeply and $30/month for WinBack Customer CRM :).
  • WinBack Customer CRM :) lists 4 features Keeply’s listing doesn’t mention, including Cohort analysis, GDPR compliance, Lifetime value (LTV).

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Customer loyalty - Other
  • Analytics
  • Customer loyalty - Other
  • Analytics
Languages
  • English
  • English
Launched
May 7, 2026
May 26, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
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Free options
Free planFree trial
Free planFree trial
Monthly range
$29/month
$30/month
Plans
Keeply Pro$29/month
30-day free trial
  • · Automated win-back email campaigns
  • · Email template builder with live preview
  • · Four customer segments with filters
  • · Individual purchase rhythm tracking
  • · Revenue at Risk dashboard
Pro$30/month
7-day free trial
  • · 12 ready-made customer groups
  • · All your past orders, no time limit
  • · CSV export and priority support
  • · Customer Score and VIP Levels
  • · Email marketing tools and bulk actions
  • · Mailchimp and Klaviyo sync
Coverage
7 of 11 features64%
10 of 11 features91%
Unique strengths
  • Notifications
  • Cohort analysis
  • GDPR compliance
  • Lifetime value (LTV)
  • Profit insights
Analytics
64%7/11
91%10/11
Customer behavior
50%2/4
100%4/4
Marketing and sales
50%1/2
100%2/2
Visuals and reports
80%4/5
80%4/5
164onlybothonly
KeeplyWinBack Customer CRM :)11 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Keeply predicts customer churn before it happens by tracking each customer's individual purchase rhythm (ADBO). When the rhythm breaks, the customer moves to At Risk — with the exact revenue at stake. Automatically send personalised win-back email campaigns at the right moment. Build branded templates with a live preview, right inside Shopify Admin.

WinBack looks at your Shopify orders and sorts every customer into simple groups like Best Customers, New, Going Quiet and Gone. Every customer gets a score from 0 to 100, so you see who matters most at a glance. You also see who hasn't bought in a while, before you lose them. Send any group to Mailchimp or Klaviyo with one click. It sets itself up right after install. No spreadsheets, no setup.

Key points
  • Individual purchase rhythm per customer, not store-wide stats.
  • Revenue at Risk — see churn impact, not just headcount.
  • Four segments: New, Active, At Risk, and Lost customers.
  • Product Groups — track churn separately by product category.
  • RFM segmentation: group customers into 12 segments based on purchase behavior
  • Churn risk scoring: identify at-risk customers before they stop buying
  • Customer lifetime value, DNA score, and tier tracking for every customer
  • Revenue trends, top products, and repeat purchase rate dashboard
Screenshots
Keeply dashboard showing $3,154 revenue at risk
At Risk customers list sorted by revenue at riskCustomer purchase rhythm and order history viewProduct Groups page with tag-based churn tracking
Customer analytics with RFM segments and churn risk
Individual customer profile with DNA score and LTVProduct revenue ranking with orders and buyer countsExecutive dashboard with sales trends and segments

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureKeeplyWinBack Customer CRM :)
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureKeeplyWinBack Customer CRM :)
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureKeeplyWinBack Customer CRM :)
Free planNot listedNot listed
Lowest paid monthly plan$29/month(ahead)$30/month
Longest free trial30 days7 days
Plans listed11

Listing

MeasureKeeplyWinBack Customer CRM :)
Shopify category rank#1515in Analytics#1434(ahead)in Analytics
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 7, 2026May 26, 2026
Languages1English1English
DeveloperNorthkeep LabsFoysal Solutions

FAQ

Keeply and WinBack Customer CRM :): common questions

Is Keeply or WinBack Customer CRM :) cheaper?
Paid plans start at $29/month for Keeply and $30/month for WinBack Customer CRM :). Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Keeply lists 1 the others don’t mention, such as Notifications. WinBack Customer CRM :) lists 4 the others don’t mention, such as Cohort analysis, GDPR compliance, Lifetime value (LTV), Profit insights. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Keeply, Oct 25, 2026 for WinBack Customer CRM :); estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Keeply, Oct 25, 2026 for WinBack Customer CRM :). Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.