KeepIt vs Sigmatize Returns
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only Sigmatize Returns lists a free plan.
- KeepIt lists 5 features Sigmatize Returns’s listing doesn’t mention, including Gift cards, Multi-language, Refund management.
Head to head
Basic
- · 3% fee for 100-1000, 2% fee for >1000
- · 4% fee if store has <100 returns/month
- · Commission on monthly returns volume
- · Install free
Free
- · Creates Return From Any Order
- · Required reason on every return
- · Warehouse return-address settings
Growth
- · Everything in Free, plus:
- · Return-reason analytics dashboard
- · Returns grouped by product & reason
Enterprise
- · Everything in Growth, plus:
- · Onboarding & setup help
- · Priority email support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureKeepIt transforms costly returns into retained revenue. When customers request a return, they are offered the option to keep the product with store credit or a partial refund. This reduces return rates, eliminates return shipping hassles, and increases profit instantly.
Stop guessing why returns are costing you. Sigmatize shows exactly which product is bleeding margin — in real dollars, not just a return count. See your #1 leak the moment you install, then unlock the full SKU-by-SKU breakdown, ranked worst-first. Built directly on your real Shopify order and return data — no spreadsheets, no guesswork. Managing multiple stores?
- Offer partial refunds or store credit so customers keep the product
- Branded self-service return portal customers can access without login
- Custom refund rules with configurable percentages for each offer type
- Create returns from any order in seconds, direct in your admin
- Require a return reason on every return for clean, structured data
- Analytics dashboard reveals which products come back and why
- See the dollar value lost to returns the moment you install
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  KeepIt |  Sigmatize Returns |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | KeepIt | Sigmatize Returns |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | KeepIt | Sigmatize Returns |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $29/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 1 | 3 |
Listing
| Measure | KeepIt | Sigmatize Returns |
|---|---|---|
| Shopify category rank | #119 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 25, 2026 | Jun 29, 2026 |
| Languages | 1 | 1 |
| Developer | KeepIt | Sigmatize Labs Dev |
FAQ
KeepIt and Sigmatize Returns: common questions
- Is KeepIt or Sigmatize Returns cheaper?
- Only Sigmatize Returns lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- KeepIt lists 5 the others don’t mention, such as Gift cards, Multi-language, Refund management, Return portal. Sigmatize Returns lists 1 the others don’t mention, such as Manual refunds. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.