KaratCare: Jewelry Repairs vs Umbrella: In‑house Warranties
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for KaratCare, Nov 9, 2026 for Umbrella.
The short answer
- Only Umbrella lists a free plan. Paid plans start at $49/month for KaratCare and $249/month for Umbrella.
- Umbrella lists 21 features KaratCare’s listing doesn’t mention, including A/B testing, Auto opt-in, Auto-handling.
Head to head
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · Automated RMA number generation
- · Branded customer repair portal
- · Customer history & lookup
- · Email status notifications
- · Photo documentation (up to 3)
- · Shipping label generation
Professional
- · Custom email templates
- · Custom pipeline stages
- · Everything in Starter, plus:
- · Multi-item repair orders
- · Profitability & revenue reports
- · SMS notifications
Elite
- · Everything in Professional, plus:
- · Jeweler assignment & job routing
- · Priority support
- · Shopify POS repair extension
- · Unlimited integrations
- · Unlimited repairs & photos
Free Forever
- · 100% customizable
- · In-House Shipping Protection +$0.50/sale
- · Unlimited Orders
- · Unlimited Protection Upsells
- · Unlimited Terms
Growth
- · AI contract generator
- · Auto-Resolutions
- · Checkout & Post Purchase Widgets
- · OEM Registrations +$0.20/registration
- · Unlimited Policies
- · Unlimited Protection Upsells
Scale
- · API Integrations
- · Custom Development
- · Dedicated Success Manager
- · Everything in Growth, plus
- · Unlimited OEM Registrations Included
- · White Glove Onboarding
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureKaratCare is a complete repair management system built for jewelers. Replace spreadsheets, manual follow-ups, and scattered notes with one streamlined workflow inside Shopify. Customers submit repairs through a branded portal, while each job moves through a customizable pipeline with automatic email and SMS updates.
Easily upsell & manage unlimited "AppleCare style" protection plans, 100% in-house. Create custom plans and display them automatically on product pages, cart, checkout, and post-purchase, with a natively integrated claim form linked to your customers order history. No more third-party warranty providers eating into your margins or taking your customer data.
- Branded repair portal with real-time status tracking
- Custom repair workflow with automated email and SMS updates
- Quotes and invoices linked directly to Shopify orders
- Shipping label generation for seamless repair logistics
- Create unlimited protection plans and automatically promote them in your store
- Easily sell warranties through your product, cart, checkout and thank you pages
- Provide a native customer experience with a seamlessly embedded customer portal
- Review & approve claims, or auto-approve eligible claims with AI fraud detection
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  KaratCare |  Umbrella |
|---|---|---|
| Detected stores | Not published | 5 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Business & Industrial, Cameras & Optics |
| Top store countries | Not published | United States |
Reviews
| Measure | KaratCare | Umbrella |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 11 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
KaratCare and Umbrella: common questions
- Is KaratCare or Umbrella cheaper?
- Only Umbrella lists a free plan. Paid plans start at $49/month for KaratCare and $249/month for Umbrella. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Umbrella lists 21 the others don’t mention, such as A/B testing, Auto opt-in, Auto-handling, Cart page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for KaratCare, Nov 9, 2026 for Umbrella; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for KaratCare, Nov 9, 2026 for Umbrella. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.