Kansha Post‑Purchase Survey vs Swoop Survey
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 15, 2026 for Kansha Post‑Purchase Survey, Oct 14, 2026 for Swoop Survey.
The short answer
- Only Kansha Post‑Purchase Survey lists a free plan. Paid plans start at $25/month for Kansha Post‑Purchase Survey and $9.99/month for Swoop Survey.
- Kansha Post‑Purchase Survey lists 4 features Swoop Survey’s listing doesn’t mention, including Attribution, Market research, Post-purchase.
Head to head
Free
- · 50 responses/month, then survey pauses
- · CSV export of every answer
- · No access to your store data
- · Thank you and Order status pages
Unlimited
- · CSV export of every answer
- · No access to products or customers
- · Thank you and Order status pages
- · Unlimited responses, no caps
Starter Plan
- · Up to 1,000 customer responses
Pro Plan
- · Up to 10,000 customer responses
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureKansha asks one survey question on your Thank you and Order status pages, when buyers are most willing to answer. Ask how they found you, why they bought, or anything you word yourself. Kansha requests no access to your products, customers, or orders, and it runs outside checkout, so nothing it does can interrupt a sale. Answers collect in one list you can export to CSV.
Swoop Survey captures post purchase feedback on your thank you page so you can understand what brought customers to your store and what influenced their decision to buy. Ask how customers found you, what mattered most, and what nearly stopped them. Every response is connected to an order, giving you the context to see what is working and where to improve.
- Requests no access to your products, customers, or orders
- Runs outside checkout, so it can never interrupt a sale
- Multiple choice or free text, on Thank you and Order status pages
- Buyers are asked once per order, never twice
- Show a survey on your thank you page
- Connect every response to an order
- Ask open ended or structured questions
- See what drives purchases and conversions







All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | Kansha Post‑Purchase Survey | Swoop Survey |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Kansha Post‑Purchase Survey | Swoop Survey |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Kansha Post‑Purchase Survey | Swoop Survey |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $25/month | $9.99/month(ahead) |
| Longest free trial | 7 days | Not listed |
| Plans listed | 2 | 2 |
Listing
| Measure | Kansha Post‑Purchase Survey | Swoop Survey |
|---|---|---|
| Shopify category rank | #107(ahead) | #163 |
| Shopify App Charts | #13 on Pricing moves in Surveys | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 9, 2026 | May 4, 2026 |
| Languages | 1 | 1 |
| Developer | kpab | Kingfisher Software LLC |
FAQ
Kansha Post‑Purchase Survey and Swoop Survey: common questions
- Is Kansha Post‑Purchase Survey or Swoop Survey cheaper?
- Only Kansha Post‑Purchase Survey lists a free plan. Paid plans start at $25/month for Kansha Post‑Purchase Survey and $9.99/month for Swoop Survey. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Kansha Post‑Purchase Survey lists 4 the others don’t mention, such as Attribution, Market research, Post-purchase, Product feedback. Swoop Survey lists 3 the others don’t mention, such as Analytics, Multi-page, Templates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 15, 2026 for Kansha Post‑Purchase Survey, Oct 14, 2026 for Swoop Survey; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 15, 2026 for Kansha Post‑Purchase Survey, Oct 14, 2026 for Swoop Survey. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.





