Kansha Post‑Purchase Survey vs Leavio — Exit Survey

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 15, 2026 for Kansha Post‑Purchase Survey, Oct 13, 2026 for Leavio.

The short answer

  • Both list a free plan. Paid plans start at $25/month for Kansha Post‑Purchase Survey and $9/month for Leavio.
  • Kansha Post‑Purchase Survey lists 4 features Leavio’s listing doesn’t mention, including Attribution, Embedded forms, Post-purchase.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Developer
Categories
  • Surveys
  • Surveys
Languages
  • English
  • English
Launched
Sep 9, 2026
May 6, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $25/month
From $0 to $9/month
Plans
FreeFree
  • · 50 responses/month, then survey pauses
  • · CSV export of every answer
  • · No access to your store data
  • · Thank you and Order status pages
Unlimited$25/month
7-day free trial
  • · CSV export of every answer
  • · No access to products or customers
  • · Thank you and Order status pages
  • · Unlimited responses, no caps
FreeFree
  • · Anonymous, GDPR-ready data
  • · Default exit-intent question
  • · Real-time response dashboard
  • · Up to 50 responses per month
Starter$9/month
  • · Email support
  • · Full history and CSV export
  • · Fully customizable question and choices
  • · Optional open-text follow-up field
  • · Unlimited responses per month
Coverage
7 of 7 features100%
3 of 7 features43%
Unique strengths
  • Attribution
  • Embedded forms
  • Post-purchase
  • Product feedback
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Surveys
100%7/7
43%3/7
Form customization
100%1/1
0%0/1
Submission management
100%1/1
100%1/1
Survey types
100%5/5
40%2/5
430onlybothonly
Kansha Post‑Purchase SurveyLeavio7 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Kansha asks one survey question on your Thank you and Order status pages, when buyers are most willing to answer. Ask how they found you, why they bought, or anything you word yourself. Kansha requests no access to your products, customers, or orders, and it runs outside checkout, so nothing it does can interrupt a sale. Answers collect in one list you can export to CSV.

Most visitors leave your store without buying, and you never learn why. Leavio asks them a single question the moment they move to leave. Shoppers answer in one tap — no form, no login, no email. Responses are anonymous, with only the reason, the page, and the time stored. Everything appears in a clean dashboard in real time.

Key points
  • Requests no access to your products, customers, or orders
  • Runs outside checkout, so it can never interrupt a sale
  • Multiple choice or free text, on Thank you and Order status pages
  • Buyers are asked once per order, never twice
  • Catches shoppers at exit intent, before they close the tab or hit back.
  • A single tap is all it takes to get an honest answer from a leaving shopper.
  • Anonymous by design — no personal data collected, GDPR-ready out of the box.
  • See the top reasons in a real-time dashboard, then export the data to CSV.
Screenshots
A one question survey on the Thank you page after checkout
The same survey shown on the Order status pageList of collected answers with a CSV export buttonSettings form for writing the question and its choices
The popup appears on any Online Store 2.0 theme — no code chang
Ask one question the moment shoppers move to leave your store.Rewrite the question and every choice to match your brand voice.

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureKansha Post‑Purchase SurveyLeavio
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureKansha Post‑Purchase SurveyLeavio
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureKansha Post‑Purchase SurveyLeavio
Free planYesYes
Lowest paid monthly plan$25/month$9/month(ahead)
Longest free trial7 daysNot listed
Plans listed22

Listing

MeasureKansha Post‑Purchase SurveyLeavio
Shopify category rank#107in SurveysNot enough data
Shopify App Charts#9 on Pricing moves in SurveysNot on this week’s charts
Built for ShopifyNoNo
LaunchedSep 9, 2026May 6, 2026
Languages1English1English
Developerkpabk3lab

FAQ

Kansha Post‑Purchase Survey and Leavio: common questions

Is Kansha Post‑Purchase Survey or Leavio cheaper?
Both list a free plan. Paid plans start at $25/month for Kansha Post‑Purchase Survey and $9/month for Leavio. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Kansha Post‑Purchase Survey lists 4 the others don’t mention, such as Attribution, Embedded forms, Post-purchase, Product feedback. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 15, 2026 for Kansha Post‑Purchase Survey, Oct 13, 2026 for Leavio; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 15, 2026 for Kansha Post‑Purchase Survey, Oct 13, 2026 for Leavio. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.