Kandid AI Chatbot & Live Chat vs Vendora
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Kandid AI Chatbot & Live Chat, Oct 13, 2026 for Vendora.
The short answer
- Paid plans start at $19/month for Kandid AI Chatbot & Live Chat and $49/month for Vendora.
- Kandid AI Chatbot & Live Chat lists 16 features Vendora’s listing doesn’t mention, including A/B testing, Behavior tracking, Bundles.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pay-as-you-Grow
- · 1000 free visitors a month
- · AI Sales skills
- · Chat support
- · Self-serve onboarding
- · Up to 100 products
Starter plan
- · AI Sales skills
- · AI product recommendations
- · AI training
- · Custom branding
- · Email support
- · Up to 10K visitors/mo
Basic Plan
- · AI Sales skills
- · AI product recommendations
- · AI training
- · Chat support
- · Custom branding
- · Up to 25K visitors/mo
Standard Plan
- · AI Product recommendations
- · AI Sales skills
- · AI training
- · Chat support
- · Custom branding
- · Unlimited products
Starter
- · 1 store
- · 500 monthly chat conversations
- · AI chat assistant
- · Add products to cart from chat
- · Basic promotions
- · Product recommendations
Growth
- · 2,500 monthly chat conversations
- · Brand knowledge and FAQ
- · Conversation inbox
- · Customer lead overview
- · Everything in Starter
- · Lead capture from chat
Pro
- · 10,000 monthly chat conversations
- · Advanced analytics
- · Customer segments
- · Everything in Growth
- · Industry knowledge bases
- · Integrations center
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureKandid uses your product catalog and store content to answer questions and suggest relevant products. Configure cart actions, order lookup and human handoff to match your store. Customize the chat widget to fit your brand, keep its knowledge up to date and review customer conversations in your dashboard.
Vendora is an AI chat assistant for online stores. It uses your store’s real catalog, content, policies, promotions, and knowledge base to answer shopper questions, suggest products, capture leads with consent, and add items to cart from chat. Merchants can customize the assistant’s tone, language, promotions, and knowledge while reviewing conversations, leads, and cart actions.
- AI assistant trained on your store data, blogs, FAQs, and custom content
- Instant product recommendations and support for order-related queries
- Conversion tracking and conversation analytics in an easy-to-use dashboard
- Edit bot knowledge, products, or announcements anytime via the dashboard
- AI chat for product questions and recommendations
- Add products to cart directly from chat
- Capture leads with buyer consent
- Custom knowledge base for store answers







All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | Kandid AI Chatbot & Live Chat | Vendora |
|---|---|---|
| Detected stores | 26 | Not published |
| Net store change, 28 days | +1 | 0 |
| Stores added, 28 days | 1 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Apparel & Accessories, Food, Beverages & Tobacco | Not published |
| Top store countries | India | Not published |
Reviews
| Measure | Kandid AI Chatbot & Live Chat | Vendora |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 11 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Kandid AI Chatbot & Live Chat | Vendora |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $19/month(ahead) | $49/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 3 |
Listing
| Measure | Kandid AI Chatbot & Live Chat | Vendora |
|---|---|---|
| Shopify category rank | #126(ahead) | #738 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 25, 2025 | Jun 15, 2026 |
| Languages | 1 | 2 |
| Developer | Kandid | Workrol |
FAQ
Kandid AI Chatbot & Live Chat and Vendora: common questions
- Is Kandid AI Chatbot & Live Chat or Vendora cheaper?
- Paid plans start at $19/month for Kandid AI Chatbot & Live Chat and $49/month for Vendora. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Kandid AI Chatbot & Live Chat lists 16 the others don’t mention, such as A/B testing, Behavior tracking, Bundles, Cart recovery. Vendora lists 7 the others don’t mention, such as Agent analytics, Cart drawer, Custom CSS, Custom rules. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Kandid AI Chatbot & Live Chat, Oct 13, 2026 for Vendora; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Kandid AI Chatbot & Live Chat, Oct 13, 2026 for Vendora. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.















