Kandid AI Chatbot & Live Chat vs V‑Staff | 接客品質を引き上げるバーチャルスタッフ

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Kandid AI Chatbot & Live Chat, Oct 13, 2026 for V‑Staff.

The short answer

  • Only V‑Staff lists a free plan. Paid plans start at $19/month for Kandid AI Chatbot & Live Chat and $9/month for V‑Staff.
  • Kandid AI Chatbot & Live Chat lists 33 features V‑Staff’s listing doesn’t mention, including A/B testing, Agent avatar, AI chatbots.

Head to head

Detected stores

Kandid AI Chatbot & Live Chat: 26
V‑Staff: —

App Store reviews

Kandid AI Chatbot & Live Chat: 11
V‑Staff: —

Stores added, 28 days

Kandid AI Chatbot & Live Chat: 1
V‑Staff: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Developer
Categories
  • Upsell and cross-sell
  • Chat
  • Upsell and cross-sell
Languages
  • English
  • English
  • Japanese
Launched
Jun 25, 2025
May 12, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
—
Detected stores
26active installs
  • Dr Sheth's
  • Personal Touch Skincare
  • SkinInspired
  • WaterScience
  • CHOSEN Store
+21 more
0active installs
Most common store size
11-50 products35%
—
Top countries
  • India62%
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

0510NovAprMayAugSepKandid AI Chatbot & Live Chat: 6 reviews in November 2025Kandid AI Chatbot & Live Chat: 2 reviews in April 2026Kandid AI Chatbot & Live Chat: 1 reviews in May 2026Kandid AI Chatbot & Live Chat: 2 reviews in August 2026Kandid AI Chatbot & Live Chat: 1 reviews in September 2026
Kandid AI Chatbot & Live ChatV‑StaffCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $19 to $99/month
From $0 to $50/month
Plans
Pay-as-you-GrowFree to install
$2 for any additional 1,000 visitors
  • · 1000 free visitors a month
  • · AI Sales skills
  • · Chat support
  • · Self-serve onboarding
  • · Up to 100 products
Starter plan$19/month
7-day free trial$2 for any additional 1,000 visitors
  • · AI Sales skills
  • · AI product recommendations
  • · AI training
  • · Custom branding
  • · Email support
  • · Up to 10K visitors/mo
Basic Plan$49/month
7-day free trial$2 for any additional 1,000 visitors
  • · AI Sales skills
  • · AI product recommendations
  • · AI training
  • · Chat support
  • · Custom branding
  • · Up to 25K visitors/mo
Standard Plan$99/month
7-day free trial$1 for any additional 1,000 visitors
  • · AI Product recommendations
  • · AI Sales skills
  • · AI training
  • · Chat support
  • · Custom branding
  • · Unlimited products
FreeFree
  • · 120,000 tokens / month
  • · Live2D storefront assistant
  • · Recommendation API access
Starter$9/month
7-day free trial
  • · 1,000,000 tokens / month
  • · Live2D storefront assistant
  • · Recommendation API access
Pro$50/month
7-day free trial
  • · Live2D storefront assistant
  • · Priority support
  • · Recommendation API access
  • · Unlimited tokens / month
Coverage
38 of 38 features100%
5 of 38 features13%
Unique strengths
  • A/B testing
  • Agent avatar
  • AI chatbots
  • Behavior tracking
  • +29 more
—
Chat
100%23/23
0%0/23
Automated responses
100%9/9
0%0/9
Customization
100%9/9
0%0/9
Real-time messaging
100%5/5
0%0/5
Upsell and cross-sell
100%15/15
33%5/15
Analytics
100%4/4
0%0/4
Customization
100%5/5
60%3/5
Offers and recommendations
100%6/6
33%2/6
3350onlybothonly
Kandid AI Chatbot & Live ChatV‑Staff38 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

Kandid uses your product catalog and store content to answer questions and suggest relevant products. Configure cart actions, order lookup and human handoff to match your store. Customize the chat widget to fit your brand, keep its knowledge up to date and review customer conversations in your dashboard.

V-Staffは、Live2Dによる豊かな表現力と高度なAIレコメンドを融合させた、次世代のクリエンテリング・プラットフォームです。ブランド体験の向上と確実な収益成長を支援します。 Transform your e-commerce store into an engaging, high-conversion showroom. V-Staff leverages cutting-edge Live2D technology to provide a personalized shopping experience that goes beyond static chatbots.

Key points
  • AI assistant trained on your store data, blogs, FAQs, and custom content
  • Instant product recommendations and support for order-related queries
  • Conversion tracking and conversation analytics in an easy-to-use dashboard
  • Edit bot knowledge, products, or announcements anytime via the dashboard
  • Immersive Live2D Clienteling | LTVを高めるLive2D接客
  • Maximize Units Per Transaction (UPT) | セット率(UPT)の戦略的向上
  • Personalized Staff Selection | 個性が選べるマルチスタッフ制
  • Smart Recommendation Management | スマート・レコメンド・ログ
Screenshots
Track and monitor conversation of ai chatbot on dashboard
AI chatbot deployed on actual website and increasing revenueTrani Kandid AI Agent for increasing conversion on website
Admin dashboard
Staff selectionStaff selection #2Recommend screen

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureKandid AI Chatbot & Live ChatV‑Staff
Detected stores26as of Nov 8, 2026Not published
Net store change, 28 days+1estimated0estimated
Stores added, 28 days1new and returningNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesHealth & Beauty, Apparel & Accessories, Food, Beverages & TobaccoNot published
Top store countriesIndiaNot published

Reviews

MeasureKandid AI Chatbot & Live ChatV‑Staff
App Store rating5.0 ★Not published
App Store reviews11Not published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureKandid AI Chatbot & Live ChatV‑Staff
Free planNot listedYes
Lowest paid monthly plan$19/month$9/month(ahead)
Longest free trial7 days7 days
Plans listed43

Listing

MeasureKandid AI Chatbot & Live ChatV‑Staff
Shopify category rank#126in Chat#1106in Upsell and cross-sell
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJun 25, 2025May 12, 2026
Languages1English2English, Japanese
DeveloperKandidHooK

FAQ

Kandid AI Chatbot & Live Chat and V‑Staff: common questions

Is Kandid AI Chatbot & Live Chat or V‑Staff cheaper?
Only V‑Staff lists a free plan. Paid plans start at $19/month for Kandid AI Chatbot & Live Chat and $9/month for V‑Staff. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Kandid AI Chatbot & Live Chat lists 33 the others don’t mention, such as A/B testing, Agent avatar, AI chatbots, Behavior tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Kandid AI Chatbot & Live Chat, Oct 13, 2026 for V‑Staff; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Kandid AI Chatbot & Live Chat, Oct 13, 2026 for V‑Staff. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.