Kandid AI Chatbot & Live Chat vs V‑Staff | 接客品質を引き上げるバーチャルスタッフ
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Kandid AI Chatbot & Live Chat, Oct 13, 2026 for V‑Staff.
The short answer
- Only V‑Staff lists a free plan. Paid plans start at $19/month for Kandid AI Chatbot & Live Chat and $9/month for V‑Staff.
- Kandid AI Chatbot & Live Chat lists 33 features V‑Staff’s listing doesn’t mention, including A/B testing, Agent avatar, AI chatbots.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pay-as-you-Grow
- · 1000 free visitors a month
- · AI Sales skills
- · Chat support
- · Self-serve onboarding
- · Up to 100 products
Starter plan
- · AI Sales skills
- · AI product recommendations
- · AI training
- · Custom branding
- · Email support
- · Up to 10K visitors/mo
Basic Plan
- · AI Sales skills
- · AI product recommendations
- · AI training
- · Chat support
- · Custom branding
- · Up to 25K visitors/mo
Standard Plan
- · AI Product recommendations
- · AI Sales skills
- · AI training
- · Chat support
- · Custom branding
- · Unlimited products
Free
- · 120,000 tokens / month
- · Live2D storefront assistant
- · Recommendation API access
Starter
- · 1,000,000 tokens / month
- · Live2D storefront assistant
- · Recommendation API access
Pro
- · Live2D storefront assistant
- · Priority support
- · Recommendation API access
- · Unlimited tokens / month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureKandid uses your product catalog and store content to answer questions and suggest relevant products. Configure cart actions, order lookup and human handoff to match your store. Customize the chat widget to fit your brand, keep its knowledge up to date and review customer conversations in your dashboard.
V-Staffは、Live2Dによる豊かな表現力と高度なAIレコメンドを融合させた、次世代のクリエンテリング・プラットフォームです。ブランド体験の向上と確実な収益成長を支援します。 Transform your e-commerce store into an engaging, high-conversion showroom. V-Staff leverages cutting-edge Live2D technology to provide a personalized shopping experience that goes beyond static chatbots.
- AI assistant trained on your store data, blogs, FAQs, and custom content
- Instant product recommendations and support for order-related queries
- Conversion tracking and conversation analytics in an easy-to-use dashboard
- Edit bot knowledge, products, or announcements anytime via the dashboard
- Immersive Live2D Clienteling | LTVを高めるLive2D接客
- Maximize Units Per Transaction (UPT) | セット率(UPT)の戦略的向上
- Personalized Staff Selection | 個性が選べるマルチスタッフ制
- Smart Recommendation Management | スマート・レコメンド・ログ







All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | Kandid AI Chatbot & Live Chat | V‑Staff |
|---|---|---|
| Detected stores | 26 | Not published |
| Net store change, 28 days | +1 | 0 |
| Stores added, 28 days | 1 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Apparel & Accessories, Food, Beverages & Tobacco | Not published |
| Top store countries | India | Not published |
Reviews
| Measure | Kandid AI Chatbot & Live Chat | V‑Staff |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 11 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Kandid AI Chatbot & Live Chat | V‑Staff |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $19/month | $9/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 3 |
Listing
| Measure | Kandid AI Chatbot & Live Chat | V‑Staff |
|---|---|---|
| Shopify category rank | #126 | #1106 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 25, 2025 | May 12, 2026 |
| Languages | 1 | 2 |
| Developer | Kandid | HooK |
FAQ
Kandid AI Chatbot & Live Chat and V‑Staff: common questions
- Is Kandid AI Chatbot & Live Chat or V‑Staff cheaper?
- Only V‑Staff lists a free plan. Paid plans start at $19/month for Kandid AI Chatbot & Live Chat and $9/month for V‑Staff. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Kandid AI Chatbot & Live Chat lists 33 the others don’t mention, such as A/B testing, Agent avatar, AI chatbots, Behavior tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Kandid AI Chatbot & Live Chat, Oct 13, 2026 for V‑Staff; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Kandid AI Chatbot & Live Chat, Oct 13, 2026 for V‑Staff. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.















