Juphy: AI Chatbot & ChatGPT vs Mearch: AI Chatbot & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026 for Juphy, Oct 14, 2026 for Mearch.
The short answer
- On the Shopify App Store: Juphy 4.9 from 49 reviews and Mearch 5.0 from 1 reviews.
- Only Mearch lists a free plan. Paid plans start at $19/month for Juphy and $81/month for Mearch.
- Mearch lists 19 features Juphy’s listing doesn’t mention, including A/B testing, Agent analytics, Agent avatar.
Head to head
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 1k Products
- · Up to 50K visitors/mo
- · ——————————————————
- · ✓ Reports
Essentials
- · 5k Products
- · Up to 50k visitors/mo
- · ——————————————————
- · ✓ AI Pop-ups
- · ✓ Everything in Starter, plus:
Scale
- · 15k Products
- · Up to 50k visitors/mo
- · ——————————————————
- · ✓ Email Forwarding
- · ✓ Everything in Essentials, plus:
- · ✓ Integrations
Free
- · 100 AI Replies / month
- · 100 Products
- · 7/24 AI Customer Support
- · AI Product Recommendations
- · Customizable AI Personality & Branding
- · FAQ & Contact Information Training
Starter
- · 1000 AI Replies / month
- · 1000 Products
- · 7/24 AI Customer Support
- · AI Product Recommendations
- · Customizable AI Personality & Branding
- · FAQ & Contact Information Training
Growth
- · 3000 AI Replies / month
- · 5000 Products
- · 7/24 AI Customer Support
- · AI Product Recommendations
- · Customizable AI Personality & Branding
- · FAQ & Contact Information Training
Premium
- · 10000 Products
- · 6000 AI Replies / month
- · 7/24 AI Customer Support
- · AI Product Recommendations
- · Customizable AI Personality & Branding
- · FAQ & Contact Information Training
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureJuphy AI supports your Shopify store visitors from hello to checkout. It expertly handles inquiries, informs shoppers about products, and simplifies purchasing with personalized recommendations. Juphy enhances search and discovery, helping customers find what they need faster. It also delivers excellent service for FAQs like sizing, shipping, and returns.
Mearch AI Chatbot helps Shopify merchants enhance the shopping experience, streamline support, and deliver personalized interactions that improve conversion rates and drive higher AOV. It enables smart product discovery through AI-powered search, offers tailored recommendations to help shoppers find what they need, and provides real-time assistance 24/7.
- One-click Setup with Shopify. No Technical Skills Required
- Automatically syncs with your Shopify product catalog and FAQs
- Ensures that your Shopify store is always responsive
- Customizable Branding Options to Reflect Your Identity
- AI Product Discovery: Understands intent and deliver the most relevant products.
- AI Product Recommendations: Boosts sales and engagement with product suggestions
- Conversational AI: Provides 24/7 human-like support, sales, and FAQ answers
- Multi-Language Support: Engage global customers with AI-driven multilingual chat
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Juphy |  Mearch |
|---|---|---|
| Detected stores | 101 | Not published |
| Net store change, 28 days | −2 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, United Kingdom, Australia | Not published |
Reviews
| Measure | Juphy | Mearch |
|---|---|---|
| App Store rating | 4.9 ★ | 5.0 ★(ahead) |
| App Store reviews | 49(ahead) | 1 |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Juphy and Mearch: common questions
- Is Juphy or Mearch cheaper?
- Only Mearch lists a free plan. Paid plans start at $19/month for Juphy and $81/month for Mearch. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Juphy or Mearch?
- On the Shopify App Store: Juphy 4.9 from 49 reviews and Mearch 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Juphy lists 4 the others don’t mention, such as Custom rules, Emojis and stickers, Social media, Tagging. Mearch lists 19 the others don’t mention, such as A/B testing, Agent analytics, Agent avatar, Bundles. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026 for Juphy, Oct 14, 2026 for Mearch; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026 for Juphy, Oct 14, 2026 for Mearch. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.