Joy Loyalty Program Rewards vs Retenzy Loyalty Program Reward
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026.
The short answer
- Joy Loyalty Program Rewards is detected on 3698× as many Shopify stores as Retenzy Loyalty Program Reward: 3,698 vs 1 as of Nov 9, 2026.
- On the Shopify App Store: Joy Loyalty Program Rewards 4.9 from 1,789 reviews and Retenzy Loyalty Program Reward 4.9 from 41 reviews.
- Only Joy Loyalty Program Rewards lists a free plan.
- Joy Loyalty Program Rewards lists 35 features Retenzy Loyalty Program Reward’s listing doesn’t mention, including Analytics, APIs and webhooks, Automations.
Head to head
FREE 100%. Rewards, Loyalty points, rewards program. 24/7 Chat
- United States
- United Kingdom
- Canada
- India
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 24/7 Live chat support
- · 250 monthly orders
- · Email reward notifications
- · Flexible points & rewards program
- · On-brand loyalty design
- · Referral program with fraud prevention
Essential
- · 30+ integrations (Klaviyo, Recharge,...)
- · Analytics & performance reports
- · Dedicated loyalty page
- · Joy Loyalty AI copilot
- · Point expiration rules
- · Points for social engagement
Advanced
- · Apple & Google Wallet passes
- · Bonus point campaign (x2, x3 multiplier)
- · Loyalty Hub (Shopify native UI)
- · Loyalty Rule Engine (custom earning)
- · POS loyalty extension (in-store rewards)
- · Paid membership programs
Ultimate
- · 24/7 priority support with SLA
- · Checkout UI loyalty extensions
- · Dynamic point expiration rules
- · Full Developer Toolkit + JS SDK
- · Headless commerce (Hydrogen, Next.js)
- · On-demand development hours
Free
- · 15+ widgets & Advanced analytics
- · All Loyalty, rewards & review features
- · Complete Customer Loyalty Program
- · Customer Hub & design blocks
- · Live chat support, customizations
- · Pay as your orders grow
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureJoy is the loyalty platform for ambitious Shopify brands, built for power and flexibility. It is free for up to 250 orders a month, with points, referrals, and the loyalty widget included. Joy rewards Instagram comments, story mentions, and DMs automatically. Customers redeem points and store credit in cart, at checkout, and on POS, with passes in Apple and Google Wallet. Widget and loyalty page ship in 8 languages.
Build a loyalty and rewards program that drives repeat purchases, improves customer retention, and strengthens brand loyalty, all on a fully customizable platform. Reward customers with points, VIP tiers, referrals, memberships, gift cards, store credit, digital gift vouchers, and in-cart redemption across online and in-store.
- Purchasing Reward by points, Milestone reward (eg: 5th order, 10th order reward)
- Tier Perks: Auto discounts (with combination settings), available online and POS
- Stackable/Combinable discounts with your stores, increasing conversion rate
- POS and POS Pro extension, a seamless experience for Online and Offline stores
- Create a customisable deal, specific to your target audience.
- Loyalty, referrals, reviews, VIP tiers & memberships program in one platform
- Loyalty program for customers that increase your customer return rate.
- Reward points, cart redemption & 15+ storefront loyalty placements
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Joy Loyalty Program Rewards |  Retenzy Loyalty Program Reward |
|---|---|---|
| Detected stores | 3,698(ahead) | 1 |
| Net store change, 28 days | +18 | 0 |
| Stores added, 28 days | 91 | Not enough data |
| Big-brand share | 10% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Food, Beverages & Tobacco | Health & Beauty |
| Top store countries | United States, United Kingdom, Canada | India |
Reviews
| Measure | Joy Loyalty Program Rewards | Retenzy Loyalty Program Reward |
|---|---|---|
| App Store rating | 4.9 ★ | 4.9 ★ |
| App Store reviews | 1,789(ahead) | 41 |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | 18%(ahead) | 0% |
Pricing
| Measure | Joy Loyalty Program Rewards | Retenzy Loyalty Program Reward |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $29/month | No monthly plan listed |
| Longest free trial | 30 days | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | Joy Loyalty Program Rewards | Retenzy Loyalty Program Reward |
|---|---|---|
| Shopify category rank | #11(ahead) | #24 |
| Shopify App Charts | #6 in Loyalty and rewards | #10 on Pricing moves in Loyalty and rewards |
| Built for Shopify | Yes | Yes |
| Launched | Jun 28, 2021 | Oct 12, 2023 |
| Languages | 5 | 1 |
| Developer | Joy Loyalty Program & Rewards | Retenzy |
FAQ
Joy Loyalty Program Rewards and Retenzy Loyalty Program Reward: common questions
- Which is more popular, Joy Loyalty Program Rewards or Retenzy Loyalty Program Reward?
- Joy Loyalty Program Rewards is detected on 3698× as many Shopify stores as Retenzy Loyalty Program Reward: 3,698 vs 1 as of Nov 9, 2026.
- Is Joy Loyalty Program Rewards or Retenzy Loyalty Program Reward cheaper?
- Only Joy Loyalty Program Rewards lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Joy Loyalty Program Rewards or Retenzy Loyalty Program Reward?
- On the Shopify App Store: Joy Loyalty Program Rewards 4.9 from 1,789 reviews and Retenzy Loyalty Program Reward 4.9 from 41 reviews.
- What features does each app list that the other doesn’t?
- Joy Loyalty Program Rewards lists 35 the others don’t mention, such as Analytics, APIs and webhooks, Automations, Badges. Retenzy Loyalty Program Reward lists 26 the others don’t mention, such as All reviews page, Automations, Carousels, Custom requests. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.