Joy Loyalty Program Rewards vs Socialhero

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026 for Joy Loyalty Program Rewards, Feb 19, 2026 for Socialhero.

The short answer

  • Only Joy Loyalty Program Rewards lists a free plan.
  • Joy Loyalty Program Rewards lists 40 features Socialhero’s listing doesn’t mention, including Analytics, APIs and webhooks, Automations.

Head to head

Detected stores

Joy Loyalty Program Rewards: 3,719
Socialhero: —

App Store reviews

Joy Loyalty Program Rewards: 1,789
Socialhero: —

Stores added, 28 days

Joy Loyalty Program Rewards: 90
Socialhero: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch

FREE 100%. Rewards, Loyalty points, rewards program. 24/7 Chat

—
Categories
  • Discounts
  • Loyalty and rewards
  • Loyalty and rewards
Languages
  • English
  • Spanish
  • Italian
  • French
  • +1 more
  • English
Launched
Jun 28, 2021
Jun 13, 2024
Built for Shopify
Built for Shopify
Not badged
Reviews per month
3 last full month
—
Detected stores
3,719active installs
  • SINGULARU
  • Reorah
  • Toffu Co
  • Pepa London
  • KiosClub
+3,714 more
0active installs
Most common store size
11-50 products18%
—
Top countries
  • United States28%
  • United Kingdom7%
  • Canada4%
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

02550DecFebAprJunAugOctJoy Loyalty Program Rewards: 35 reviews in December 2025Joy Loyalty Program Rewards: 42 reviews in January 2026Joy Loyalty Program Rewards: 31 reviews in February 2026Joy Loyalty Program Rewards: 35 reviews in March 2026Joy Loyalty Program Rewards: 36 reviews in April 2026Joy Loyalty Program Rewards: 46 reviews in May 2026Joy Loyalty Program Rewards: 28 reviews in June 2026Joy Loyalty Program Rewards: 27 reviews in July 2026Joy Loyalty Program Rewards: 18 reviews in August 2026Joy Loyalty Program Rewards: 16 reviews in September 2026Joy Loyalty Program Rewards: 3 reviews in October 2026
Joy Loyalty Program RewardsSocialheroCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $499/month
—
Plans
StarterFree
  • · 24/7 Live chat support
  • · 250 monthly orders
  • · Email reward notifications
  • · Flexible points & rewards program
  • · On-brand loyalty design
  • · Referral program with fraud prevention
Essential$29/month
14-day free trial500 monthly orders, then +$15 per 100 orders
  • · 30+ integrations (Klaviyo, Recharge,...)
  • · Analytics & performance reports
  • · Dedicated loyalty page
  • · Joy Loyalty AI copilot
  • · Point expiration rules
  • · Points for social engagement
Advanced$129/month
14-day free trial2,000 monthly orders, then +$10 per 100 orders
  • · Apple & Google Wallet passes
  • · Bonus point campaign (x2, x3 multiplier)
  • · Loyalty Hub (Shopify native UI)
  • · Loyalty Rule Engine (custom earning)
  • · POS loyalty extension (in-store rewards)
  • · Paid membership programs
Ultimate$499/month
30-day free trial7,000 monthly orders, then +$5 per 100 orders
  • · 24/7 priority support with SLA
  • · Checkout UI loyalty extensions
  • · Dynamic point expiration rules
  • · Full Developer Toolkit + JS SDK
  • · Headless commerce (Hydrogen, Next.js)
  • · On-demand development hours
Free
Coverage
51 of 53 features96%
9 of 53 features17%
Unique strengths
  • Analytics
  • APIs and webhooks
  • Automations
  • Badges
  • +36 more
  • Affiliate programs
  • Donations
Discounts
100%28/28
0%0/28
Discount types
100%16/16
0%0/16
Managing discounts
100%12/12
0%0/12
Loyalty and rewards
92%23/25
36%9/25
Program types
89%8/9
44%4/9
Rewards you can offer
94%15/16
31%5/16
4472onlybothonly
Joy Loyalty Program RewardsSocialhero53 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
  • Shopify POS
  • Checkout
  • Customer accounts
  • Shopify Flow
  • Judge.me
  • Klaviyo
  • Loox
  • Product reviews
  • Mailchimp
  • Gorgias
  • Socialhero
How it sells itself

Joy is the loyalty platform for ambitious Shopify brands, built for power and flexibility. It is free for up to 250 orders a month, with points, referrals, and the loyalty widget included. Joy rewards Instagram comments, story mentions, and DMs automatically. Customers redeem points and store credit in cart, at checkout, and on POS, with passes in Apple and Google Wallet. Widget and loyalty page ship in 8 languages.

The Socialhero app creates a link with Socialhero's (anyone can join) partnership. Merchants can let their customers get points on purchases that can be redeemed too.

Key points
  • Purchasing Reward by points, Milestone reward (eg: 5th order, 10th order reward)
  • Tier Perks: Auto discounts (with combination settings), available online and POS
  • Stackable/Combinable discounts with your stores, increasing conversion rate
  • POS and POS Pro extension, a seamless experience for Online and Offline stores
  • Customers get points on select purchases
  • Customers can redeem their points in-store as discounts
  • Connect your store to Socialhero
Screenshots
POS fully integrated for offline loyalty programs
Referal programLoyalty rewards for Google ReviewLet your customer enjoy their perks using VIP Tiers
Customization
Simply install in CustomizerInstant point statusInstall and setup yourself

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureJoy Loyalty Program RewardsSocialhero
Detected stores3,719as of Nov 10, 2026Not published
Net store change, 28 days+20estimated0estimated
Stores added, 28 days90new and returningNot enough data
Big-brand share10%of stores of known sizeNot enough data
Top store categoriesApparel & Accessories, Health & Beauty, Food, Beverages & TobaccoNot published
Top store countriesUnited States, United Kingdom, CanadaNot published

Reviews

MeasureJoy Loyalty Program RewardsSocialhero
App Store rating4.9 ★Not published
App Store reviews1,789Not published
New reviews, 28 days0Not enough data
Reviewers a year or more in18%Not enough data

Pricing

MeasureJoy Loyalty Program RewardsSocialhero
Free planYesNot listed
Lowest paid monthly plan$29/monthNo monthly plan listed
Longest free trial30 daysNot listed
Plans listed4Not published

Listing

MeasureJoy Loyalty Program RewardsSocialhero
Shopify category rank#11(ahead)in Loyalty and rewards#356in Loyalty and rewards
Shopify App Charts#6 in Loyalty and rewardsNot on this week’s charts
Built for ShopifyYesNo
LaunchedJun 28, 2021Jun 13, 2024
Languages5English, Spanish, Italian1English
DeveloperJoy Loyalty Program & RewardsSocialhero

FAQ

Joy Loyalty Program Rewards and Socialhero: common questions

Is Joy Loyalty Program Rewards or Socialhero cheaper?
Only Joy Loyalty Program Rewards lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Joy Loyalty Program Rewards lists 40 the others don’t mention, such as Analytics, APIs and webhooks, Automations, Badges. Socialhero lists 2 the others don’t mention, such as Affiliate programs, Donations. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026 for Joy Loyalty Program Rewards, Feb 19, 2026 for Socialhero; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026 for Joy Loyalty Program Rewards, Feb 19, 2026 for Socialhero. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.