Joy Loyalty Program Rewards vs LOVIQO Customer Hub
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026 for Joy Loyalty Program Rewards, Oct 22, 2026 for LOVIQO Customer Hub.
The short answer
- Both list a free plan. Paid plans start at $29/month for Joy Loyalty Program Rewards and $9.99/month for LOVIQO Customer Hub.
- Joy Loyalty Program Rewards lists 45 features LOVIQO Customer Hub’s listing doesn’t mention, including Analytics, APIs and webhooks, Automations.
Head to head
FREE 100%. Rewards, Loyalty points, rewards program. 24/7 Chat
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 24/7 Live chat support
- · 250 monthly orders
- · Email reward notifications
- · Flexible points & rewards program
- · On-brand loyalty design
- · Referral program with fraud prevention
Essential
- · 30+ integrations (Klaviyo, Recharge,...)
- · Analytics & performance reports
- · Dedicated loyalty page
- · Joy Loyalty AI copilot
- · Point expiration rules
- · Points for social engagement
Advanced
- · Apple & Google Wallet passes
- · Bonus point campaign (x2, x3 multiplier)
- · Loyalty Hub (Shopify native UI)
- · Loyalty Rule Engine (custom earning)
- · POS loyalty extension (in-store rewards)
- · Paid membership programs
Ultimate
- · 24/7 priority support with SLA
- · Checkout UI loyalty extensions
- · Dynamic point expiration rules
- · Full Developer Toolkit + JS SDK
- · Headless commerce (Hydrogen, Next.js)
- · On-demand development hours
Free
- · Customer Hub
- · Up to 25 orders/month
- · Wishlists
Starter
- · Customer support requests
- · Everything in Free
- · Return requests
- · Stock and price alerts
- · Up to 250 orders/month
Pro
- · Analytics and advanced branding
- · Customer activity timeline
- · Everything in Starter
- · Gift Hub and gift contributions
- · Loyalty points and rewards
- · Product Vault and Smart Reorder
Elite
- · Automations
- · Everything in Pro
- · Up to 2,500 orders/month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureJoy is the loyalty platform for ambitious Shopify brands, built for power and flexibility. It is free for up to 250 orders a month, with points, referrals, and the loyalty widget included. Joy rewards Instagram comments, story mentions, and DMs automatically. Customers redeem points and store credit in cart, at checkout, and on POS, with passes in Apple and Google Wallet. Widget and loyalty page ship in 8 languages.
LOVIQO brings customer engagement and post-purchase services together in one customer hub. Let customers save and share wishlists, redeem loyalty rewards, use gifting features, request returns and contact your store. Manage these activities inside Shopify admin, with features available according to your plan.
- Purchasing Reward by points, Milestone reward (eg: 5th order, 10th order reward)
- Tier Perks: Auto discounts (with combination settings), available online and POS
- Stackable/Combinable discounts with your stores, increasing conversion rate
- POS and POS Pro extension, a seamless experience for Online and Offline stores
- Let customers save products and share wishlists.
- Offer loyalty points and reward redemption.
- Bring gifting and gift contributions into the customer experience.
- Manage return requests and customer support from Shopify admin.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Joy Loyalty Program Rewards | LOVIQO Customer Hub |
|---|---|---|
| Detected stores | 3,712 | Not published |
| Net store change, 28 days | +20 | 0 |
| Stores added, 28 days | 90 | Not enough data |
| Big-brand share | 10% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Food, Beverages & Tobacco | Not published |
| Top store countries | United States, United Kingdom, Canada | Not published |
Reviews
| Measure | Joy Loyalty Program Rewards | LOVIQO Customer Hub |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 1,789 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | 18% | Not enough data |
Pricing
| Measure | Joy Loyalty Program Rewards | LOVIQO Customer Hub |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $29/month | $9.99/month(ahead) |
| Longest free trial | 30 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Joy Loyalty Program Rewards | LOVIQO Customer Hub |
|---|---|---|
| Shopify category rank | #11 | #200 |
| Shopify App Charts | #6 in Loyalty and rewards | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Jun 28, 2021 | Oct 20, 2026 |
| Languages | 5 | 1 |
| Developer | Joy Loyalty Program & Rewards | LUIS MIGUEL DA COSTA FERREIRA |
FAQ
Joy Loyalty Program Rewards and LOVIQO Customer Hub: common questions
- Is Joy Loyalty Program Rewards or LOVIQO Customer Hub cheaper?
- Both list a free plan. Paid plans start at $29/month for Joy Loyalty Program Rewards and $9.99/month for LOVIQO Customer Hub. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Joy Loyalty Program Rewards lists 45 the others don’t mention, such as Analytics, APIs and webhooks, Automations, Badges. LOVIQO Customer Hub lists 4 the others don’t mention, such as Favorites, Save for later, Share links, Wishlists. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026 for Joy Loyalty Program Rewards, Oct 22, 2026 for LOVIQO Customer Hub; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026 for Joy Loyalty Program Rewards, Oct 22, 2026 for LOVIQO Customer Hub. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.