Jaxl Business Phone vs AI Phone Agent ‑ Shopdigits
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Sep 3, 2026 for Jaxl Business Phone, Nov 2, 2026 for AI Phone Agent.
The short answer
- On the Shopify App Store: Jaxl Business Phone 5.0 from 1 reviews and AI Phone Agent 4.4 from 7 reviews.
Head to head
Phone number & mobile customer support: Calls, SMS & Voicemail
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Small Shop
- · 1 Employee
- · 1 Phone number (local or toll-free)
- · Android & iOS native apps
- · Unlimited calls within US & Canada
- · Unlimited voicemail
- · Voicemail transcription
Medium Shop
- · 1 Employee
- · 1 Phone number (local or toll-free)
- · AI Voice Agent answering incoming calls
- · Abandoned cart recovery calls
- · Android & iOS native apps
- · Unlimited calls within US & Canada
Enterprise
- · 1 Phone number (local or toll-free)
- · AI Voice Agent answering incoming calls
- · Abandoned cart recovery calls
- · Android & iOS native apps
- · Unlimited Employees
- · Unlimited calls within US & Canada
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureView Shopify customer and order details inside the Jaxl app. After connecting a store, the app displays customer information such as phone number, lifetime purchase value, last order, and total orders in one place. Team members can add internal notes alongside this data for shared context. The integration is view-only and does not require customer messaging or calling.
Shopdigits gives your store a dedicated business line — toll-free or local — with calling and texting from the Shopdigits mobile app. When you can't answer, an AI receptionist picks up 24/7. It's grounded in your synced products and orders, so customers get real answers instead of voicemail. It can also call back abandoned checkouts during a window you set, with consent checks and quiet hours built in.
- Customer Profiles – View name, phone number, last order, and order count
- Order Context – See recent purchase details and total purchase activity
- Customer Import – Load existing customer records during store setup
- Get a business phone number to make & receive customer calls at low cost.
- Provide support when customer's need it most on their orders viewed in the app.
- iOS and Android supported mobile apps to send and receive SMS and calls.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Jaxl Business Phone |  AI Phone Agent |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Jaxl Business Phone | AI Phone Agent |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.4 ★ |
| App Store reviews | 1 | 7(ahead) |
| New reviews, 28 days | Not enough data | 1 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Jaxl Business Phone | AI Phone Agent |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $29/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | Not published | 3 |
Listing
| Measure | Jaxl Business Phone | AI Phone Agent |
|---|---|---|
| Shopify category rank | #154 | #13 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | Yes |
| Launched | Jan 30, 2026 | Feb 23, 2021 |
| Languages | 1 | 1 |
| Developer | Jaxl Innovations Private Limited | Decision Trees Inc |
FAQ
Jaxl Business Phone and AI Phone Agent: common questions
- Which has better reviews, Jaxl Business Phone or AI Phone Agent?
- On the Shopify App Store: Jaxl Business Phone 5.0 from 1 reviews and AI Phone Agent 4.4 from 7 reviews.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Sep 3, 2026 for Jaxl Business Phone, Nov 2, 2026 for AI Phone Agent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Sep 3, 2026 for Jaxl Business Phone, Nov 2, 2026 for AI Phone Agent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.