iTrack ‑ Order Tracking vs CWILL Order Tracking
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for iTrack, Nov 10, 2026 for CWILL Order Tracking.
The short answer
- On the Shopify App Store: iTrack 4.0 from 5 reviews and CWILL Order Tracking 5.0 from 3,215 reviews.
- Only CWILL Order Tracking lists a free plan. Paid plans start at $6/month for iTrack and $11/month for CWILL Order Tracking.
- CWILL Order Tracking lists 22 features iTrack’s listing doesn’t mention, including Analytics, API, Automations.
Head to head
Track Order Status, Order Lookup, Tracking Page, Order Tracker
- United States
- France
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Standard
- · 24/7 live chat support
- · Order lookup by email or order number
- · Unlimited page views
- · Works with any theme, no coding
- · Branded order tracking page
- · Estimated delivery dates
Free
- · 20 orders/month
- · Access to 1,600+ carriers & growing
- · Basic analytics
- · Branded & localized tracking page
- · Built for customer accounts
- · Dropshipping mode
Essential
- · 200 orders/month
- · AI product recommendations
- · Advanced analytics
- · Custom shipment status
- · Discount upsells
- · Post-purchase EDD
Professional
- · 2,000 orders/month
- · API & Webhooks
- · Auto-translate tracking details
- · CSV & PDF export
- · CWILL post-purchase hub
- · Pre-purchase EDD
Enterprise
- · 25,000 orders/month
- · And more…
- · Custom integrations
- · Customer success manager
- · Dedicated onboarding manager
- · Dedicated tracking channel
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureGenerate & custom a tracking page in your image. Dropshipping is sometimes complicated due to the delivery time, reassure your customers and get less after sell service by choosing the shipping time you want to show. More than 17 track order available. Fully customize your lookup page and your delivery page. Tracking genie your order.
Track orders in real time and catch shipping exceptions and stalled shipments before customers complain—cutting WISMOs, workload, and costly losses. Keep shoppers informed with automatic shipping notifications and a branded, localized tracking page with EDD that lifts satisfaction, loyalty, and repeat purchases. Turn post-purchase traffic into sales with smart upsells and AI recommendations.
- Offer fake tracking times to your customers using tracking of your choice.
- Saves a lot of time and minimize the need for customer support inquiries.
- Perfect for slow delivery time. Designed for dropshipping, no chinese origins.
- Custom order tracking & solve after-sales questions about delivery times.
- Smart dashboard, track your order in 1 go, push parcel tracking info to PayPal.
- Engage your customers through seamless ParcelPanel shipping notifications.
- Branded order lookup page with abundant custom elements, no more WISMO tickets.
- Perfect for dropshipping app, easily hide all Chinese origin with 1 click.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  iTrack |  CWILL Order Tracking |
|---|---|---|
| Detected stores | Not published | 23,169 |
| Net store change, 28 days | 0 | +64 |
| Stores added, 28 days | Not enough data | 72 |
| Big-brand share | Not enough data | 9% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, France, United Kingdom |
Reviews
| Measure | iTrack | CWILL Order Tracking |
|---|---|---|
| App Store rating | 4.0 ★ | 5.0 ★(ahead) |
| App Store reviews | 5 | 3,215(ahead) |
| New reviews, 28 days | 0 | 38(ahead) |
| Reviewers a year or more in | Not enough data | 8% |
Pricing
| Measure | iTrack | CWILL Order Tracking |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $6/month(ahead) | $11/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 1 | 4 |
Listing
| Measure | iTrack | CWILL Order Tracking |
|---|---|---|
| Shopify category rank | #121 | #1(ahead) |
| Shopify App Charts | #2 on Pricing moves in Order tracking | #28 on the Shoplist 100 |
| Built for Shopify | No | Yes |
| Launched | May 30, 2023 | Jan 25, 2019 |
| Languages | 1 | 20 |
| Developer | CScorp LLC | CWILL INC |
FAQ
iTrack and CWILL Order Tracking: common questions
- Is iTrack or CWILL Order Tracking cheaper?
- Only CWILL Order Tracking lists a free plan. Paid plans start at $6/month for iTrack and $11/month for CWILL Order Tracking. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, iTrack or CWILL Order Tracking?
- On the Shopify App Store: iTrack 4.0 from 5 reviews and CWILL Order Tracking 5.0 from 3,215 reviews.
- What features does each app list that the other doesn’t?
- iTrack lists 4 the others don’t mention, such as Custom messages, Date picker, Order tracking, Tracking pages. CWILL Order Tracking lists 22 the others don’t mention, such as Analytics, API, Automations, Branded tracking page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for iTrack, Nov 10, 2026 for CWILL Order Tracking; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for iTrack, Nov 10, 2026 for CWILL Order Tracking. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.