ItGo EU Withdrawal Form Button vs Retractly: EU Withdrawal
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for ItGo EU Withdrawal Form Button, Oct 13, 2026 for Retractly.
The short answer
- Only Retractly lists a free plan.
- ItGo EU Withdrawal Form Button lists 7 features Retractly’s listing doesn’t mention, including Accessibility, Checkboxes, Compliance reports.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Approve, reject, and refund withdrawals
- · Automatic customer emails
- · Automatic deadline & order validation
- · Partial withdrawal - select items
- · Storefront in 24 official EU languages
- · Unlimited withdrawals
Plus
- · Add your own withdrawal reasons
- · All Free features included
- · Analytics charts in the dashboard
- · Configurable withdrawal period & start
- · Custom button colours
- · Custom email sender name
Pro
- · All Plus features included
- · Automatic fraud warning
- · CSV export of all withdrawals
- · Create Shopify Returns automatically
- · Deadline calendar (monthly overview)
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureStarting in 2026, the withdrawal button will become mandatory under EU Directive 2023/2673. Integrate the required EU withdrawal functionality directly into your store and prepare for the new requirements. Customers can submit a withdrawal request directly from your storefront, without needing to log in, including guest customers.
From June 19, 2026, the withdrawal button is mandatory across the EU (Directive 2023/2673). Retractly sets it up automatically, no developer needed. Your customer submits a withdrawal in under 60 seconds, even without an account. Confirmation, approval, and rejection emails are sent automatically. Issue refunds with one click, inventory is restocked automatically.
- EU withdrawal button, always visible in your store for EU 2023/2673
- EU-compliant withdrawal requests, also available for all guest buyers
- Automatic confirmation email sent after every new withdrawal request
- Manage all withdrawal requests with complete records and documentation
- EU Directive 2023/2673 implemented in under 2 minutes
- Withdrawal in under 60 seconds, even for guest customers without an account
- One-click refund, inventory is automatically restocked
- Automatic emails for confirmation, approval, and rejection in every plan
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Retractly | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Retractly | |
|---|---|---|
| App Store rating | Not published | 4.8 ★ |
| App Store reviews | Not published | 17 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Retractly | |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $7.99/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | Not published | 3 |
Listing
| Measure | Retractly | |
|---|---|---|
| Shopify category rank | Not enough data | #32 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 3, 2026 | May 11, 2026 |
| Languages | 10 | 4 |
| Developer | Finily App - Profit LTV Analytics Reports Tracking | TG-AI Apps |
FAQ
ItGo EU Withdrawal Form Button and Retractly: common questions
- Is ItGo EU Withdrawal Form Button or Retractly cheaper?
- Only Retractly lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ItGo EU Withdrawal Form Button lists 7 the others don’t mention, such as Accessibility, Checkboxes, Compliance reports, Custom CSS. Retractly lists 5 the others don’t mention, such as Automated approvals, Automated refunds, Custom policies, Policy management. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for ItGo EU Withdrawal Form Button, Oct 13, 2026 for Retractly; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for ItGo EU Withdrawal Form Button, Oct 13, 2026 for Retractly. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.