Instant.Talk vs Voice Nimble
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only Instant.Talk lists a free plan. Paid plans start at $15/month for Instant.Talk and $29/month for Voice Nimble.
- Voice Nimble lists 7 features Instant.Talk’s listing doesn’t mention, including Business hours, Chat assignment, Multi-language.
Head to head
Unlimited Chat
- · Every chat summarized to you
- · Full analytics dashboard
- · Learns your store automatically
- · Unlimited chat support, 24/7
- · Verified order status & tracking
Chat & Talk
- · 15 voice minutes per month
- · 24/7 AI Voice Answer
- · Call summaries emailed to you
- · Everything in Free, plus voice
- · Top-up Package Available
Basic
- · 1 concurrent call
- · 100 call minutes / month
- · AI outbound voice agent
- · Knowledge base
- · Order-triggered calls
Advanced
- · 3 concurrent calls
- · 500 call minutes / month
- · Advanced analytics
- · Broadcast calls
- · Call recording (your own storage)
Pro
- · 10 concurrent calls
- · 2,000 call minutes / month
- · Advanced analytics
- · Call recording — 90-day retention
- · Everything in Advanced
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShoppers want an answer the second they ask, and order questions can eat your whole day. Instant.Talk answers them for you, by live chat and by voice, around the clock, in your store's own words. It learns your catalog, policies, and orders on its own, verifies customers before sharing anything, pulls real order status, and never makes things up.
Voice Nimble adds an AI voice agent to your store that speaks with customers over the phone, so you do not need to hire a call team. The agent can call buyers to confirm new orders, including cash-on-delivery orders, which helps you reduce fake and returned orders. It can also answer common questions about products, orders, shipping, and store policies at any time of day.
- Answers shoppers by live chat and voice, around the clock
- Learns your products, policies, and orders automatically, no training
- Verifies the customer, then shares real order status and tracking
- Escalates every money question to you and never invents answers
- Calls customers to confirm new orders and reduce fake or returned orders
- Answers questions about products, orders, and shipping any time of day
- Speaks with each customer in their own language during the call
- Records calls and saves them to your own cloud storage for review
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Instant.Talk |  Voice Nimble |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Instant.Talk | Voice Nimble |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Instant.Talk | Voice Nimble |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $15/month(ahead) | $29/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 2 | 3 |
Listing
| Measure | Instant.Talk | Voice Nimble |
|---|---|---|
| Shopify category rank | #978 | #661(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 30, 2026 | Jun 24, 2026 |
| Languages | 1 | 1 |
| Developer | Vo's Smart Marketing Inc. | Dreamdare Studio |
FAQ
Instant.Talk and Voice Nimble: common questions
- Is Instant.Talk or Voice Nimble cheaper?
- Only Instant.Talk lists a free plan. Paid plans start at $15/month for Instant.Talk and $29/month for Voice Nimble. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Instant.Talk lists 5 the others don’t mention, such as Agent analytics, AI chatbots, Chat buttons, FAQs. Voice Nimble lists 7 the others don’t mention, such as Business hours, Chat assignment, Multi-language, Product recommendations. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.