Instant.Talk vs Quicktalk
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Instant.Talk, Oct 16, 2026 for Quicktalk.
The short answer
- Both list a free plan. Paid plans start at $15/month for Instant.Talk and $30/month for Quicktalk.
- Instant.Talk lists 4 features Quicktalk’s listing doesn’t mention, including Agent analytics, Chat buttons, Order updates.
Head to head
Unlimited Chat
- · Every chat summarized to you
- · Full analytics dashboard
- · Learns your store automatically
- · Unlimited chat support, 24/7
- · Verified order status & tracking
Chat & Talk
- · 15 voice minutes per month
- · 24/7 AI Voice Answer
- · Call summaries emailed to you
- · Everything in Free, plus voice
- · Top-up Package Available
Free
- · 10 inbound call minutes
- · 30 AI conversations (text and voice)
- · Community support
- · Human handoff portal
- · More plans available in the app
- · Website, web chat and app
Basic
- · 200 AI conversations (text and voice)
- · Community support
- · Human handoff portal
- · More plans available in the app
- · Website, web chat and app
- · WhatsApp, Instagram, Facebook Messenger
Intermediate
- · 100 inbound call minutes
- · 500 AI conversations per month
- · Human handoff portal
- · Standard support
- · Text and voice messages
- · Website, web chat and app
Professional
- · 4,000 AI conversations per month
- · Human handoff portal
- · Priority support
- · Text and voice messages
- · Website, web chat and app
- · WhatsApp, Instagram and Messenger
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShoppers want an answer the second they ask, and order questions can eat your whole day. Instant.Talk answers them for you, by live chat and by voice, around the clock, in your store's own words. It learns your catalog, policies, and orders on its own, verifies customers before sharing anything, pulls real order status, and never makes things up.
Quicktalk adds a multilingual AI agent to your store that answers questions, recommends products, checks stock, and adds items to the cart inside the chat. Train it on your PDFs, images, website pages, and text. Shoppers can reach you by text, voice notes, or voice calls on your website, WhatsApp, Messenger, and Instagram. Choose AI only, human only, or both, with handoff to your team when needed.
- Answers shoppers by live chat and voice, around the clock
- Learns your products, policies, and orders automatically, no training
- Verifies the customer, then shares real order status and tracking
- Escalates every money question to you and never invents answers
- AI answers product questions and checks live inventory 24/7.
- Builds a cart and shares the checkout link inside the chat.
- Accept text, and voice messages from shoppers.
- Hand off to your team in the QuickTalk agent portal when needed.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Instant.Talk |  Quicktalk |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Instant.Talk | Quicktalk |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Instant.Talk | Quicktalk |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $15/month(ahead) | $30/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 2 | 4 |
Listing
| Measure | Instant.Talk | Quicktalk |
|---|---|---|
| Shopify category rank | #971 | #628(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 30, 2026 | May 22, 2026 |
| Languages | 1 | 1 |
| Developer | Vo's Smart Marketing Inc. | Najoomi |
FAQ
Instant.Talk and Quicktalk: common questions
- Is Instant.Talk or Quicktalk cheaper?
- Both list a free plan. Paid plans start at $15/month for Instant.Talk and $30/month for Quicktalk. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Instant.Talk lists 4 the others don’t mention, such as Agent analytics, Chat buttons, Order updates, Send transcript. Quicktalk lists 4 the others don’t mention, such as Color and font, Live chat, Multi-language, Product recommendations. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Instant.Talk, Oct 16, 2026 for Quicktalk; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Instant.Talk, Oct 16, 2026 for Quicktalk. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.