Refund Fraud Shield vs Orderly ‑ Order Notifier
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Aug 16, 2026 for Refund Fraud Shield, Nov 2, 2026 for Orderly.
The short answer
- Only Orderly lists a free plan.
- Orderly lists 11 features Refund Fraud Shield’s listing doesn’t mention, including Attachments, Batch notifications, Custom alerts.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Early Adopter
- · Automatic language detection
- · Branded emails with your store identity
- · Instant refund confirmation emails
- · Itemized refund details with images
- · Keep free access when paid plans launch
- · Zero configuration after setup
Free
- · 1 team order list
- · Filter by status, tags, products & more
- · Ready-made and custom email templates
- · Send from your own email domain
- · Up to 1 recipients per list
- · on-demand runs
Essential
- · 500 customer emails every 30 days
- · Daily, weekly, monthly or on-demand runs
- · Everything in Free, plus:
- · Order status and delay emails to buyers
- · Unlimited team order lists
- · Up to 50 recipients per list
Pro
- · 2,500 customer emails every 30 days
- · Everything in Essential, plus:
- · For stores that email most customers
Business
- · 10,000 customer emails every 30 days
- · Everything in Pro, plus:
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAfter you issue a refund, your payment processor takes 24 hours to notify the customer. In that gap, confused shoppers file chargebacks—friendly fraud that costs you the sale, the merchandise, and a dispute fee. Refund Fraud Shield closes the gap. Within seconds of every refund, customers get a branded email with itemized product images and amounts—proof their money is on the way.
As a store owner, you want to make sure your customers get their orders on time, But there are always a chance that some of the orders are not fulfilled due to human mistakes, due to not finding the product on time, due to forgotten or are not fulfilled by external fulfilment company.
- Emails are sent within seconds of processing a refund, not 24 hours later.
- Every email displays your store name, logo, and accent color automatically.
- Customers see exactly which items were refunded, with images and amounts.
- Emails send in your customer's language based on their checkout locale.
- Automate sending email to customers about their orders status
- Automate sending orders report to staffs/admin via email or slack
- Send bulk emails to customers for delay shipments of unfulfilled orders
- Sending order reports in a CSV file to staff/admin
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Refund Fraud Shield |  Orderly |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Refund Fraud Shield | Orderly |
|---|---|---|
| App Store rating | Not published | 4.7 ★ |
| App Store reviews | Not published | 35 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Refund Fraud Shield | Orderly |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $4.99/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 1 | 4 |
Listing
| Measure | Refund Fraud Shield | Orderly |
|---|---|---|
| Shopify category rank | #257 | #118 |
| Shopify App Charts | Not on this week’s charts | #2 on Pricing moves in Orders - Other |
| Built for Shopify | No | No |
| Launched | May 8, 2026 | Feb 6, 2019 |
| Languages | 1 | 1 |
| Developer | Impress | Xeon Apps |
FAQ
Refund Fraud Shield and Orderly: common questions
- Is Refund Fraud Shield or Orderly cheaper?
- Only Orderly lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Refund Fraud Shield lists 5 the others don’t mention, such as Automations, Custom notifications, Email, Real-time notifications. Orderly lists 11 the others don’t mention, such as Attachments, Batch notifications, Custom alerts, Customer notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Aug 16, 2026 for Refund Fraud Shield, Nov 2, 2026 for Orderly; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Aug 16, 2026 for Refund Fraud Shield, Nov 2, 2026 for Orderly. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.