InsightLab Comms Hub vs SpeakingOf
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for InsightLab Comms Hub, Oct 14, 2026 for SpeakingOf.
The short answer
- SpeakingOf lists 6 features InsightLab Comms Hub’s listing doesn’t mention, including Chat window, Customer insights, Emojis and stickers.
Head to head
Comms Hub
Core
- · 3 product conversations
- · 30-day analytics
- · Curated color presets
- · Global community and support
- · SpeakingOf Inbox
Growth
- · 180-day analytics & attribution
- · Conversations on every product
- · Everything in Core
- · Saved replies & moderation
- · Storefront branding & presets
Pro
- · Access & approval controls
- · Analytics export & attribution
- · Custom customer spaces
- · Everything in Growth
- · Multi-store workspace
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureInsightLab Comms Hub enhances your way of communicating with your customers. Access messages from all customers in one place. Easily start conversations and keep track of chats. Create document to send. Create frequent messages to save time. Manage staff members using different permissions.
SpeakingOf adds live conversations to your Shopify storefront. Create store-wide, contextual, and private support chats so customers can ask questions while browsing. Manage conversations in one inbox, review reports and image attachments, and control participation. Customize placement, welcome messages, colors, and localized chat copy from Shopify admin.
- Access all messages with your customers in the hub.
- Message, reply and chat with your customers using both email and sms.
- Create and upload documents to attach to your messages.
- Create frequent messages that can easily be sent to customers.
- Add live chat where customers need help
- Manage every conversation from one shared inbox
- Create contextual and private spaces for targeted support
- Customize placement, welcome messages, colors, and chat languages
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  InsightLab Comms Hub |  SpeakingOf |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | InsightLab Comms Hub | SpeakingOf |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | InsightLab Comms Hub | SpeakingOf |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $24/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 1 | 3 |
Listing
| Measure | InsightLab Comms Hub | SpeakingOf |
|---|---|---|
| Shopify category rank | #955(ahead) | #995 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 13, 2026 | Sep 7, 2026 |
| Languages | 2 | 1 |
| Developer | Insight Retail Management | NESW |
FAQ
InsightLab Comms Hub and SpeakingOf: common questions
- What features does each app list that the other doesn’t?
- InsightLab Comms Hub lists 3 the others don’t mention, such as Email chat, File upload, SMS. SpeakingOf lists 6 the others don’t mention, such as Chat window, Customer insights, Emojis and stickers, Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for InsightLab Comms Hub, Oct 14, 2026 for SpeakingOf; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for InsightLab Comms Hub, Oct 14, 2026 for SpeakingOf. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.