InboxIQ ‑ AI Customer Support vs Replyglot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for InboxIQ, Oct 13, 2026 for Replyglot.
The short answer
- Both list a free plan. Paid plans start at $19/month for InboxIQ and $9.99/month for Replyglot.
- InboxIQ lists 4 features Replyglot’s listing doesn’t mention, including AI responses, Auto-reply, Email.
Head to head
Free
- · 100 Emails/month
Starter
- · 750 Emails/month
Professional
- · 10000 Emails/month
Free
Starter
Growth
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureInboxIQ uses AI to draft personalized responses to customer emails, Instagram DMs, and Facebook messages. It learns from your past conversations and knowledge base to match your brand's voice and policies. Review AI-generated responses before sending, or enable auto-responses for common questions. Build a knowledge base from your email history and create FAQs to handle repetitive inquiries automatically.
Replyglot helps merchants turn product reviews into warm, on-brand replies from inside Shopify admin. It drafts responses that can read customer photos, answer in the customer's own language, and save time on daily review follow-up. Merchants stay in control: generate a draft, edit if needed, then post. Built for stores that want faster review management without adding a heavy support workflow.
- AI-powered email and social message responses that match your brand voice
- Learns from your past conversations to improve response accuracy
- Unified inbox for email, Instagram DMs, and Facebook Messenger
- Build a searchable knowledge base from your customer interactions
- Photo-aware AI reply drafts reference review images.
- Same-language replies for global customer reviews.
- One-click generate, edit, and post workflow.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  InboxIQ |  Replyglot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | InboxIQ | Replyglot |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
InboxIQ and Replyglot: common questions
- Is InboxIQ or Replyglot cheaper?
- Both list a free plan. Paid plans start at $19/month for InboxIQ and $9.99/month for Replyglot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- InboxIQ lists 4 the others don’t mention, such as AI responses, Auto-reply, Email, Response templates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for InboxIQ, Oct 13, 2026 for Replyglot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for InboxIQ, Oct 13, 2026 for Replyglot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.