InboxIQ ‑ AI Customer Support vs Regards Kim
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Only InboxIQ lists a free plan. Paid plans start at $19/month for InboxIQ and $49/month for Regards Kim.
- Regards Kim lists 3 features InboxIQ’s listing doesn’t mention, including AI summaries, Customer notifications, Unified inbox.
Head to head
Free
- · 100 Emails/month
Starter
- · 750 Emails/month
Professional
- · 10000 Emails/month
Unlimited
- · AI drafts replies from live store data
- · Connects directly to your Gmail inbox
- · Finds orders and tracking instantly
- · Handles refunds, exchanges and WISMO
- · Learns your brand voice over time
- · Prioritises emails that need replies
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureInboxIQ uses AI to draft personalized responses to customer emails, Instagram DMs, and Facebook messages. It learns from your past conversations and knowledge base to match your brand's voice and policies. Review AI-generated responses before sending, or enable auto-responses for common questions. Build a knowledge base from your email history and create FAQs to handle repetitive inquiries automatically.
Regards Kim helps online stores move through customer emails faster with AI-powered inbox drafting. It connects Gmail with your Shopify orders, customer details, tracking updates, and store policies, then prepares accurate draft replies for the support messages that usually slow your team down.
- AI-powered email and social message responses that match your brand voice
- Learns from your past conversations to improve response accuracy
- Unified inbox for email, Instagram DMs, and Facebook Messenger
- Build a searchable knowledge base from your customer interactions
- Drafts replies using your live Shopify data
- Pulls order, tracking, and shipping info automatically
- Drafts replies for returns, refunds, and shipping questions
- Learns from your edits to match your voice over time
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  InboxIQ |  Regards Kim |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | InboxIQ | Regards Kim |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | InboxIQ | Regards Kim |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month(ahead) | $49/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 3 | 1 |
Listing
| Measure | InboxIQ | Regards Kim |
|---|---|---|
| Shopify category rank | #137 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 24, 2025 | May 6, 2026 |
| Languages | 1 | 1 |
| Developer | Astral Apps | Vitality Industries |
FAQ
InboxIQ and Regards Kim: common questions
- Is InboxIQ or Regards Kim cheaper?
- Only InboxIQ lists a free plan. Paid plans start at $19/month for InboxIQ and $49/month for Regards Kim. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- InboxIQ lists 1 the others don’t mention, such as Response templates. Regards Kim lists 3 the others don’t mention, such as AI summaries, Customer notifications, Unified inbox. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.