IllumiChat ‑ AI Support & Chat vs Quickchat AI: Chatbot & Sales

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 18, 2026 for IllumiChat, Oct 14, 2026 for Quickchat AI.

The short answer

  • On the Shopify App Store: IllumiChat 5.0 from 1 reviews and Quickchat AI 5.0 from 1 reviews.
  • Both list a free plan. Paid plans start at $29/month for IllumiChat and $9/month for Quickchat AI.
  • Quickchat AI lists 33 features IllumiChat’s listing doesn’t mention, including AI summaries, Auto-assign, Behavior tracking.

Head to head

App Store reviews

IllumiChat: 1
Quickchat AI: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Helpdesk
  • Chat
  • Helpdesk
Languages
  • English
  • English
Launched
May 27, 2026
Aug 11, 2025
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $29/month
From $0 to $99/month
Plans
Free PlanFree
  • · 1 Custom Assistant
  • · 1 team members
  • · Basic analytics
  • · Community support
  • · Standard integrations
  • · Up to 100 credits/month
Pro Plan$29/month
  • · 3 Custom Assistants
  • · 3 team members
  • · API access
  • · Advanced analytics
  • · All integrations
  • · Custom branding
FreeFree
  • · 1 User license
  • · 50 AI credits/month
  • · 50 Knowledge Base Articles
  • · All integrations
  • · Standard models
  • · Unlimited AI Actions
Starter$9/month
  • · 100 Knowledge Base Articles
  • · 150 AI credits/month
  • · Auto-refresh URLs
  • · Everything in Free, and:
  • · Standard & Advanced models
Basic$29/month
  • · 300 Knowledge Base Articles
  • · 500 AI credits/month
  • · Everything in Starter, and:
Essential$99/month
  • · 3,000 AI credits/month
  • · 500 Knowledge Base Articles
  • · Everything in Basic, and:
Coverage
21 of 56 features38%
52 of 56 features93%
Unique strengths
  • Order tracking
  • Order updates
  • Shipping alerts
  • SMS
  • AI summaries
  • Auto-assign
  • Behavior tracking
  • Business hours
  • +29 more
Chat
26%8/31
94%29/31
Automated responses
30%3/10
80%8/10
Customization
30%3/10
100%10/10
Real-time messaging
18%2/11
100%11/11
Helpdesk
52%13/25
92%23/25
Channels
78%7/9
89%8/9
Workflow automation
38%6/16
94%15/16
41735onlybothonly
IllumiChatQuickchat AI56 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature

Integrations

IllumiChat5.0(1)Quickchat AI5.0(1)
Works with also listed by another
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How it sells itself

IllumiChat is an AI support agent built for Shopify. It connects directly to your store to answer customer questions about orders, shipping, products, policies, and FAQs — instantly and accurately, 24/7. Customers get real-time answers without waiting. Your team stops drowning in repetitive tickets. Works across chat, WhatsApp, Instagram, and Messenger from one inbox.

Quickchat AI lets you add a Shopping AI Agent in 10 seconds. Seriously. Paste your Shopify store link and watch as the AI learns your products, FAQs, and policies. Add AI Agent that both sells and supports, 24/7, in 100+ languages, trained on your store.

Key points
  • 24/7 AI Customer Support: Resolve customer questions instantly, anytime.
  • Instant Order Tracking: Customers check order status without contacting support.
  • Scalable Customer Support: Handle thousands of conversations without hiring.
  • Customizable AI Assistant: Match responses to your brand voice and tone.
  • One AI for Support and Sales: Resolves customer questions and guides purchases.
  • AI-first: No rule-based bots. No “Please rephrase your question.” Just smart AI.
  • Customizable: Edit Knowledge, widget look, and style. Works in 100+ languages.
  • Human Handoff: Seamless transfer to your support team when human help is needed.
Screenshots
Illumichat IMG 1
Illumichat IMG 3Illumichat IMG 2
Image showing customization features for an AI chat widget
Image showing AI that handles both customer support and salesImage showing Quickchat AI Shopping AI Agent for ShopifyImage showing AI conversations in the Inbox and analytics

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureIllumiChatQuickchat AI
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureIllumiChatQuickchat AI
App Store rating5.0 ★5.0 ★
App Store reviews11
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureIllumiChatQuickchat AI
Free planYesYes
Lowest paid monthly plan$29/month$9/month(ahead)
Longest free trialNot listedNot listed
Plans listed24

Listing

MeasureIllumiChatQuickchat AI
Shopify category rank#312in Chat#261(ahead)in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 27, 2026Aug 11, 2025
Languages1English1English
DeveloperIllumiChatQuickchat AI

FAQ

IllumiChat and Quickchat AI: common questions

Is IllumiChat or Quickchat AI cheaper?
Both list a free plan. Paid plans start at $29/month for IllumiChat and $9/month for Quickchat AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, IllumiChat or Quickchat AI?
On the Shopify App Store: IllumiChat 5.0 from 1 reviews and Quickchat AI 5.0 from 1 reviews.
What features does each app list that the other doesn’t?
IllumiChat lists 4 the others don’t mention, such as Order tracking, Order updates, Shipping alerts, SMS. Quickchat AI lists 33 the others don’t mention, such as AI summaries, Auto-assign, Behavior tracking, Business hours. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 18, 2026 for IllumiChat, Oct 14, 2026 for Quickchat AI; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 18, 2026 for IllumiChat, Oct 14, 2026 for Quickchat AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.