IllumiChat ‑ AI Support & Chat vs Intellichat ‑ AI & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 18, 2026 for IllumiChat, Oct 14, 2026 for Intellichat.
The short answer
- Both list a free plan. Paid plans start at $29/month for IllumiChat and $15/month for Intellichat.
- IllumiChat lists 21 features Intellichat’s listing doesn’t mention, including Agent analytics, Agent avatar, AI chatbots.
Head to head
Free Plan
- · 1 Custom Assistant
- · 1 team members
- · Basic analytics
- · Community support
- · Standard integrations
- · Up to 100 credits/month
Pro Plan
- · 3 Custom Assistants
- · 3 team members
- · API access
- · Advanced analytics
- · All integrations
- · Custom branding
Free
- · 10 sources
- · 500 AI Message per month
- · Basic AI Model
Basic
- · 100 Sources
- · 5000 AI message per month
- · Advance AI Model
Standard
- · 1000 sources
- · 20000 AI Message per month
- · Advance AI Model
Premium
- · 50000 AI Message per month
- · Advance AI Model
- · Unlimited sources
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureIllumiChat is an AI support agent built for Shopify. It connects directly to your store to answer customer questions about orders, shipping, products, policies, and FAQs — instantly and accurately, 24/7. Customers get real-time answers without waiting. Your team stops drowning in repetitive tickets. Works across chat, WhatsApp, Instagram, and Messenger from one inbox.
IntelliChat provides an AI-powered chatbot that integrates with your Shopify store data. It learns from your product catalog, pages, and policies to provide instant, accurate answers to common customer questions 24/7. The chatbot handles inquiries about product details, shipping info, and refund policies. An integrated "Where is my order?" function gives customers real-time status updates, reducing support requests.
- 24/7 AI Customer Support: Resolve customer questions instantly, anytime.
- Instant Order Tracking: Customers check order status without contacting support.
- Scalable Customer Support: Handle thousands of conversations without hiring.
- Customizable AI Assistant: Match responses to your brand voice and tone.
- AI-powered chatbot answers detailed questions about your products
- Instantly index store products with advanced vector search for smart AI search
- Customizable colors, themes, and icons to perfectly match your brand's style
- Configure preset questions to guide customers to your frequently asked question
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  IllumiChat |  Intellichat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | IllumiChat | Intellichat |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | IllumiChat | Intellichat |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $29/month | $15/month(ahead) |
| Longest free trial | Not listed | 15 days |
| Plans listed | 2 | 4 |
Listing
| Measure | IllumiChat | Intellichat |
|---|---|---|
| Shopify category rank | #313 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 27, 2026 | Jun 26, 2025 |
| Languages | 1 | 1 |
| Developer | IllumiChat | Siteskyline |
FAQ
IllumiChat and Intellichat: common questions
- Is IllumiChat or Intellichat cheaper?
- Both list a free plan. Paid plans start at $29/month for IllumiChat and $15/month for Intellichat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- IllumiChat lists 21 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, AI responses. Intellichat lists 10 the others don’t mention, such as AI generation, Collection page, Custom font and color, FAQ page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 18, 2026 for IllumiChat, Oct 14, 2026 for Intellichat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 18, 2026 for IllumiChat, Oct 14, 2026 for Intellichat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.