ID‑o‑matic vs Lucent ‑ OTP Login & Notify
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Feb 19, 2026 for ID‑o‑matic, Nov 13, 2026 for Lucent.
The short answer
- Lucent lists 5 features ID‑o‑matic’s listing doesn’t mention, including Multi-factor auth, Multi-language, One-time password (OTP).
Head to head
OTP based Login via Phone / Email / WA | Minimise COD returns
- India
- United States
- Saudi Arabia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Free OTP Widget Installation
- · In app widget customization
- · Lucent Branding
Basic
- · B2B Onboarding - Additional $10/month
- · Customization: Adjust to your brand
- · Global OTP delivery
- · OTP Delivery: Seamless and reliable
Premium
- · 1-Channel Add-on Integration — $599
- · 2-Channels Add-on Integration — $999
- · B2B Onboarding - Additional $10/month
- · Enhanced Widget Customization
- · Includes Basic Features
- · Notification feature
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureThe app synchronizes the Shopify Customers email, name and phone with the merchant's CIAM (Customer Identity and Access Management), eliminating the need to maintain the information in 2 places. Ideal for merchants selling services/subscriptions that require customer's login into their existing website and CIAM.
Our app streamlines customer logins with OTP authentication via Mobile, WhatsApp, or Email. Now with added WhatsApp and SMS notifications, you can send real-time alerts for abandoned carts, order status, and customer engagement. No more password hassles—just fast and secure logins, ensuring customer satisfaction. Our app is designed for easy use and reliable performance to enhance store operations.
- Synchronization of Shopify Customers with the merchant's existing CIAM
- For Amazon (AWS) Cognito, Azure AD B2C, Google (GCP) Identity Platform, and Okta
- Works well with Shopify New Customer Login, simplifying passwords management
- Quick and responsive OTP process.Email marketing opt-in checkbox.
- OTP widget customization from the OTP theme editor.
- Verify deliverability through OTP transactional logs
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ID‑o‑matic |  Lucent |
|---|---|---|
| Detected stores | Not published | 533 |
| Net store change, 28 days | 0 | −2 |
| Stores added, 28 days | Not enough data | 9 |
| Big-brand share | Not enough data | 16% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Food, Beverages & Tobacco |
| Top store countries | Not published | India, United States, Saudi Arabia |
Reviews
| Measure | ID‑o‑matic | Lucent |
|---|---|---|
| App Store rating | Not published | 4.8 ★ |
| App Store reviews | Not published | 82 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ID‑o‑matic | Lucent |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $4.99/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | Not published | 3 |
Listing
| Measure | ID‑o‑matic | Lucent |
|---|---|---|
| Shopify category rank | #181 | #11(ahead) |
| Shopify App Charts | Not on this week’s charts | #8 in Accounts and login |
| Built for Shopify | No | Yes |
| Launched | Dec 4, 2024 | Nov 23, 2021 |
| Languages | 1 | 1 |
| Developer | WWC | Lucent Innovation |
FAQ
ID‑o‑matic and Lucent: common questions
- What features does each app list that the other doesn’t?
- ID‑o‑matic lists 3 the others don’t mention, such as Accounts portal, Single sign-on (SSO), Social login. Lucent lists 5 the others don’t mention, such as Multi-factor auth, Multi-language, One-time password (OTP), SMS verification. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Feb 19, 2026 for ID‑o‑matic, Nov 13, 2026 for Lucent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Feb 19, 2026 for ID‑o‑matic, Nov 13, 2026 for Lucent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.