Shoplabs: AI Calling Assistant vs Tokki
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Shoplabs, Oct 5, 2026 for Tokki.
The short answer
- Tokki lists 15 features Shoplabs’s listing doesn’t mention, including A/B testing, Cross-device carts, Custom branding.
Head to head
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShoplabs is an AI voice agent built for Shopify stores. A complete customer support system built on voice, not just another bot. It recovers abandoned carts, resolves, order tracking, returns, deep product questions, and store locator calls, then follows up outbound for cart recovery and callbacks. When it isn't sure, it escalates to your human team with complete call context.
Turn every missed call, abandoned cart, and unverified COD order into revenue. Tokki's multilingual AI agents — inbound, outbound, and WhatsApp — operate across 12+ Indian languages, 24/7, without a human support team. A multilingual chatbot installs natively into your Shopify storefront via theme app integration.
- AI voice agent calls every abandoned checkout customer
- Hyper-personalized conversations powered by your Shopify data
- Customizable agent voice, tone & persona
- Analytics dashboard with transcripts, recovery rates & revenue impact
- Get AI Voice & WhatsApp Agents in 12+ Indian Languages — inbound & outbound.
- Recover Abandoned Carts Autonomously via Outbound AI Calls & WhatsApp Messages.
- Embed a Multilingual Chatbot into Your Shopify Storefront via App Integration.
- Track revenue across calls, WhatsApp & chatbots—one unified dashboard.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Shoplabs |  Tokki |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Shoplabs | Tokki |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 2 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Shoplabs and Tokki: common questions
- What features does each app list that the other doesn’t?
- Tokki lists 15 the others don’t mention, such as A/B testing, Cross-device carts, Custom branding, Custom discount codes. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Shoplabs, Oct 5, 2026 for Tokki; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Shoplabs, Oct 5, 2026 for Tokki. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.