HireNinja: AI Chatbot & Inbox vs NeuroAds AI Chatbot Live Chat

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 22, 2026 for HireNinja, Oct 13, 2026 for NeuroAds AI Chatbot Live Chat.

The short answer

  • On the Shopify App Store: HireNinja 5.0 from 1 reviews and NeuroAds AI Chatbot Live Chat 5.0 from 12 reviews.
  • Both list a free plan. Paid plans start at $19/month for HireNinja and $19/month for NeuroAds AI Chatbot Live Chat.
  • HireNinja lists 11 features NeuroAds AI Chatbot Live Chat’s listing doesn’t mention, including Cart recovery, Cross-sell, Live chat.

Head to head

App Store reviews

HireNinja: 1
NeuroAds AI Chatbot Live Chat: 12
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Chat
  • Chat
Languages
  • English
  • English
Launched
Feb 5, 2026
Jun 5, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
1 last full month
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

0510AprJulAugSepHireNinja: AI Chatbot & Inbox: 1 reviews in April 2026NeuroAds AI Chatbot Live Chat: 4 reviews in July 2026NeuroAds AI Chatbot Live Chat: 8 reviews in August 2026NeuroAds AI Chatbot Live Chat: 1 reviews in September 2026
HireNinjaNeuroAds AI Chatbot Live ChatCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $249/month
From $0 to $119/month
Plans
FreeFree
  • · 100K tokens per month
  • · Instagram Integration
  • · Store Chatbot Integration
  • · WhatsApp Integration
Starter$19/month
  • · 1M tokens per month
Freelancer$49/month
  • · 2M tokens per month
Scale$249/month
  • · 10M tokens per month
FreeFree
  • · 200 conversations per month
  • · AI product, collection & order answers
  • · Order status & tracking in chat
  • · Replies in the shopper's language
  • · Rich product cards + add-to-cart
Starter$19/month
7-day free trial
  • · 800 conversations per month
  • · Discount codes offered in chat
  • · Everything in Free
  • · Live human takeover in chat
Growth$49/month
7-day free trial
  • · 3,000 conversations per month
  • · A/B test your chat greeting
  • · Analytics dashboard — revenue & ROAS
  • · Everything in Starter
  • · Improve your bot — answer insights
  • · Klaviyo integration
Unlimited$119/month
7-day free trial
  • · 1-year conversation history
  • · Advanced reporting & CSV export
  • · Chat-only exclusive discount codes
  • · Dedicated onboarding & support
  • · Everything in Growth
  • · Remove “Powered by NeuroAds”
Coverage
16 of 21 features76%
10 of 21 features48%
Unique strengths
  • Cart recovery
  • Cross-sell
  • Live chat
  • Multi-language
  • +7 more
  • Agent avatar
  • Chat buttons
  • Chat window
  • Order updates
  • +1 more
Chat
76%16/21
48%10/21
Automated responses
89%8/9
44%4/9
Customization
20%1/5
100%5/5
Real-time messaging
100%7/7
14%1/7
1155onlybothonly
HireNinjaNeuroAds AI Chatbot Live Chat21 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Hire your first AI Ninja — the Support Ninja. HireNinja is an AI chatbot for Shopify that answers customer questions on Instagram DMs, WhatsApp, Messenger, and your store — 24/7, in 100+ languages. Trained on your products, policies, and brand voice, the Support Ninja looks up orders, recommends products from your catalog, handles refunds and FAQs, and recovers abandoned carts directly inside the conversation.

AI Chatbot and live chat support for Shopify – NeuroAds AI shopping assistant answers product, order & policy questions 24/7 in any language. Rich product cards with review stars, live discount codes, order tracking & add-to-cart in chat. Multilingual AI chatbot + live human takeover. Auto-syncs products, collections, discounts & policies. Customizable widget. Klaviyo integration. Track which chats convert.

Key points
  • One-click setup for quick and easy Shopify Integration
  • AI chatbot for Instagram DMs, WhatsApp, Messenger and store chat
  • Responds to any product questions and recommends suitable products
  • Answers product questions and recommends products from your catalog
  • Answers in your customer's language — automatically, whatever they write in
  • Recommends products as rich, shoppable cards right in the chat
  • Order status, tracking, and add-to-cart without leaving the conversation
  • Auto-trained on your products, collections, discounts, policies & pages
Screenshots
Knowledge base
Sentiment AnalysisView Transcripts easilyRedefining support with Voice Ninja
Shop and add to cart with chatbot
Monitor customers for supportSync Shopify store automatically

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureHireNinjaNeuroAds AI Chatbot Live Chat
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureHireNinjaNeuroAds AI Chatbot Live Chat
App Store rating5.0 ★5.0 ★
App Store reviews112(ahead)
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureHireNinjaNeuroAds AI Chatbot Live Chat
Free planYesYes
Lowest paid monthly plan$19/month$19/month
Longest free trialNot listed7 days
Plans listed44

Listing

MeasureHireNinjaNeuroAds AI Chatbot Live Chat
Shopify category rank#608in Chat#79(ahead)in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedFeb 5, 2026Jun 5, 2026
Languages1English1English
DeveloperHireNinjaNeuroAd Ventures

FAQ

HireNinja and NeuroAds AI Chatbot Live Chat: common questions

Is HireNinja or NeuroAds AI Chatbot Live Chat cheaper?
Both list a free plan. Paid plans start at $19/month for HireNinja and $19/month for NeuroAds AI Chatbot Live Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, HireNinja or NeuroAds AI Chatbot Live Chat?
On the Shopify App Store: HireNinja 5.0 from 1 reviews and NeuroAds AI Chatbot Live Chat 5.0 from 12 reviews.
What features does each app list that the other doesn’t?
HireNinja lists 11 the others don’t mention, such as Cart recovery, Cross-sell, Live chat, Multi-language. NeuroAds AI Chatbot Live Chat lists 5 the others don’t mention, such as Agent avatar, Chat buttons, Chat window, Order updates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 22, 2026 for HireNinja, Oct 13, 2026 for NeuroAds AI Chatbot Live Chat; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 22, 2026 for HireNinja, Oct 13, 2026 for NeuroAds AI Chatbot Live Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.