Herd Feedback AI Digest vs Poby ‑ Post Purchase Survey
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Herd Feedback AI Digest, Oct 30, 2026 for Poby.
The short answer
- Both list a free plan. Paid plans start at $9.99/month for Herd Feedback AI Digest and $5/month for Poby.
- Poby lists 3 features Herd Feedback AI Digest’s listing doesn’t mention, including Analytics, Conditional logic, Multi-page.
Head to head
Free
- · Basic stats and average rating
- · Post-purchase feedback widget
- · Responses inbox
- · Up to 50 responses per month
Starter
- · AI picks best testimonial automatically
- · Everything in Free
- · Monday AI digest every week
- · Testimonial embed code
- · Unlimited responses
Free
- · "How did you hear about us?" question
- · "What went wrong?" low-rating tags
- · Analytics dashboard with 30-day trends
- · Overall, Search & Checkout star ratings
- · Thank-you discount rewards
- · Widget on thank-you & order-status pages
Premium
- · 6 more journey dimentions
- · Everything in Free
- · Per-dimension analytics & trends
- · Return experience comments
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMost store owners miss the feedback that matters because there is too much noise and not enough time. Herd places a simple star rating widget on your Shopify thank-you page after every purchase. Customers rate in 15 seconds. Every Monday you get a plain-English AI summary of what customers loved, what frustrated them, and one thing to fix. Get instant alerts for low ratings before they become public reviews.
Poby adds a short survey to your thank you page and order status page. Buyers rate the shopping experience 1-5 stars across stages like product discovery and checkout, then pick a reason when a score is low, so you get a fixable issue instead of a number. An optional "How did you hear about us?" question captures attribution your analytics miss, and a discount code can thank buyers for replying.
- Post-purchase feedback widget on your thank-you page, no code needed
- Weekly AI digest every Monday inside your Shopify dashboard
- Responses inbox with every piece of customer feedback in one place
- AI picks your preferred testimonial each week, ready to embed on your store
- One-tap star ratings on the thank-you and order-status pages — no login needed.
- "What went wrong?" tags turn low ratings into specific, fixable issues.
- Ask "How did you hear about us?" to learn where buyers come from
- Reward feedback with an optional thank-you discount code.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Herd Feedback AI Digest |  Poby |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Herd Feedback AI Digest | Poby |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Herd Feedback AI Digest | Poby |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9.99/month | $5/month(ahead) |
| Longest free trial | Not listed | 7 days |
| Plans listed | 2 | 2 |
Listing
| Measure | Herd Feedback AI Digest | Poby |
|---|---|---|
| Shopify category rank | #164 | #114(ahead) |
| Shopify App Charts | Not on this week’s charts | #8 on Pricing moves in Surveys |
| Built for Shopify | No | No |
| Launched | Jun 12, 2026 | Aug 4, 2026 |
| Languages | 1 | 1 |
| Developer | PDigitals | AwesomeSoft |
FAQ
Herd Feedback AI Digest and Poby: common questions
- Is Herd Feedback AI Digest or Poby cheaper?
- Both list a free plan. Paid plans start at $9.99/month for Herd Feedback AI Digest and $5/month for Poby. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Poby lists 3 the others don’t mention, such as Analytics, Conditional logic, Multi-page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Herd Feedback AI Digest, Oct 30, 2026 for Poby; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Herd Feedback AI Digest, Oct 30, 2026 for Poby. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.