HelpIQ‑AI Customer Support vs SolveBot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Paid plans start at $21/month for HelpIQ‑AI Customer Support and $20/month for SolveBot.
- HelpIQ‑AI Customer Support lists 12 features SolveBot’s listing doesn’t mention, including AI summaries, Analytics, Auto-assign.
Head to head
Lite Pro
- · 1 Agent,Facebook | Whatsapp | Instagram Integration,Email Inbox,Live Chat,Ticket Analytics,Agent Productivity Tools,1 month Ticket history
Starter
- · 1 Agent,Facebook | Whatsapp | Instagram Integration,Email Inbox,Live Chat,Ticket Analytics,Agent Productivity Tools,3 month Ticket history
Growth
- · 5 Agent,Facebook | Whatsapp | Instagram Integration,Email Inbox,Live Chat,Ticket Analytics,Agent Productivity Tools,6 month Ticket history
Super Charged
- · 10 Agent,Facebook | Whatsapp | Instagram Integration,Email Inbox,Live Chat,Ticket Analytics,Agent Productivity Tools,12 month Ticket history
Starter
- · AI training and email responses
- · Access to SolveBot
- · Cheapest SovleBot Plan
Standard
- · AI training and email responses
- · Access to SolveBot
- · Slightly cheaper credit cost
Essentials
- · AI training and email responses
- · Access to SolveBot
- · Cheapest per-credit cost
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureHelpIQ optimizes customer inquiries with AI, enhancing workflow efficiency for faster resolutions. Seamlessly integrated with Shopify, it offers real-time order insights and a 360-degree view of tickets. Key features include AI-driven conversation summaries, response suggestions, an AI chatbot for automated issue handling, and omnichannel support (chat, email, WhatsApp, Instagram, Facebook), along with real-time…
SolveBot is a full customer support application, embedded in your Shopify admin. Customers email their questions and support requests to your email address which is routed to SolveBot. Send ticket responses to our AI backend, which are then emailed to your customer. Manage your AI training manual by adding store policies and products to manual, which your AI Assistant then leverages.
- Omni Channel Support: Manage Shopify inquiries via chat, email, WhatsApp, etc.
- Enhance Support with AI: Streamline service and improve satisfaction with AI
- Instant order insights and ticket views with integrated Shopify data
- Real-time metrics: Analyse ticket data to improve team performance & priorities
- Customer support ticket management, receive and send responses over email.
- Manage your AI Assistants, create support manuals using Shopify products.
- Quickly respond to tickets using artificial intelligence.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  HelpIQ‑AI Customer Support |  SolveBot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | HelpIQ‑AI Customer Support | SolveBot |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | HelpIQ‑AI Customer Support | SolveBot |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $21/month | $20/month(ahead) |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 3 |
Listing
| Measure | HelpIQ‑AI Customer Support | SolveBot |
|---|---|---|
| Shopify category rank | Not enough data | #195 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 22, 2024 | Mar 13, 2024 |
| Languages | 1 | 1 |
| Developer | HelpIQ | ToolsForShops |
FAQ
HelpIQ‑AI Customer Support and SolveBot: common questions
- Is HelpIQ‑AI Customer Support or SolveBot cheaper?
- Paid plans start at $21/month for HelpIQ‑AI Customer Support and $20/month for SolveBot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- HelpIQ‑AI Customer Support lists 12 the others don’t mention, such as AI summaries, Analytics, Auto-assign, Customer notifications. SolveBot lists 2 the others don’t mention, such as Contact form, Help center. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.