Help Pilot Voice Assistant vs ReplyPilot

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Help Pilot Voice Assistant, Oct 14, 2026 for ReplyPilot.

The short answer

  • Only Help Pilot Voice Assistant lists a free plan. Paid plans start at $20/month for Help Pilot Voice Assistant and $19/month for ReplyPilot.
  • Help Pilot Voice Assistant lists 7 features ReplyPilot’s listing doesn’t mention, including Agent avatar, Chat buttons, Greetings.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Support - Other
  • Chat
  • Chat
Languages
  • English
  • English
  • Chinese (Simplified)
Launched
Jun 2, 2026
Jul 2, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
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Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $50/month
From $19 to $129/month
Plans
FreeFree
  • · 20 voice chats / month
  • · 50 messages / month
  • · Order lookup via email + order #
  • · Product, policy and store-info answers
  • · Standard widget customization
Starter$20/month
7-day free trial
  • · 1,000 messages per month
  • · 7 day free trial
  • · Conversation history (90 days)
  • · Priority email support
  • · Unlimited voice chat
Pro$50/month
7-day free trial
  • · 5,000 messages per month
  • · 7 day free trial
  • · Conversation export
  • · Custom system prompt
  • · Unlimited voice chat
Starter$19/month
14-day free trial
  • · 14-day free trial
  • · 500 conversations / month
  • · AI included, no add-on
Growth$49/month
14-day free trial
  • · 14-day free trial
  • · 2,000 conversations / month
  • · AI included, no add-on
Pro$129/month
14-day free trial
  • · 14-day free trial
  • · 8,000 conversations / month
  • · AI included, no add-on
Coverage
12 of 15 features80%
8 of 15 features53%
Unique strengths
  • Agent avatar
  • Chat buttons
  • Greetings
  • Order updates
  • +3 more
  • FAQs
  • Multi-language
  • Quick replies
Chat
80%12/15
53%8/15
Automated responses
67%4/6
50%3/6
Customization
100%5/5
40%2/5
Real-time messaging
75%3/4
75%3/4
753onlybothonly
Help Pilot Voice AssistantReplyPilot15 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Everything you need to manage your ai chat assistant in one place, with zero busywork. Key features: Hands-free voice chat so shoppers can talk to your store instead of typing, Answers product, policy, and order questions from your live store data, Secure order lookup after the customer verifies their email. Works hand in hand with chatbot. Boost sales and save hours every week — get started today.

ReplyPilot is an AI shopping assistant that answers your shoppers' questions about your products, shipping, returns, and policies — using only your store's own data. It reads your products, shop policies, reviews, a FAQ you write, and documents you upload, then replies in a storefront chat bubble in the shopper's own language.

Key points
  • Hands-free voice chat so shoppers can talk to your store instead of typing
  • Answers product, policy, and order questions from your live store data
  • Secure order lookup after the customer verifies their email
  • Automatically replies in each shopper's own language
  • Answers product, shipping, and returns questions from your own store data
  • Replies in each shopper's own language, with no extra setup
  • Grounded in your store — says "I don't know" instead of making things up
Screenshots
Product answers with rich product cards from your live catalog
Secure order lookup after the customer verifies their emailCustomize the look, feel, and language of your widgetHelp Pilot voice and chat AI assistant on a Shopify storefront
Auto-drafts a FAQ from your products — you approve it
AI assistant that answers shoppers from your own storeLearns your store on install — go live in minutesAnswers shopper questions instantly, in their own language

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureHelp Pilot Voice AssistantReplyPilot
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureHelp Pilot Voice AssistantReplyPilot
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureHelp Pilot Voice AssistantReplyPilot
Free planYesNot listed
Lowest paid monthly plan$20/month$19/month(ahead)
Longest free trial7 days14 days
Plans listed33

Listing

MeasureHelp Pilot Voice AssistantReplyPilot
Shopify category rank#475(ahead)in Chat#952in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJun 2, 2026Jul 2, 2026
Languages1English2English, Chinese (Simplified)
DeveloperNewClickEthereal Voyager

FAQ

Help Pilot Voice Assistant and ReplyPilot: common questions

Is Help Pilot Voice Assistant or ReplyPilot cheaper?
Only Help Pilot Voice Assistant lists a free plan. Paid plans start at $20/month for Help Pilot Voice Assistant and $19/month for ReplyPilot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Help Pilot Voice Assistant lists 7 the others don’t mention, such as Agent avatar, Chat buttons, Greetings, Order updates. ReplyPilot lists 3 the others don’t mention, such as FAQs, Multi-language, Quick replies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Help Pilot Voice Assistant, Oct 14, 2026 for ReplyPilot; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Help Pilot Voice Assistant, Oct 14, 2026 for ReplyPilot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.