Helium Customer Fields vs SureCust Forms Builder, Locks
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- Helium Customer Fields is detected on 130× as many Shopify stores as SureCust Forms Builder, Locks: 3,762 vs 29 as of Nov 8, 2026.
- On the Shopify App Store: Helium Customer Fields 4.5 from 355 reviews and SureCust Forms Builder, Locks 4.7 from 112 reviews.
- Only SureCust Forms Builder, Locks lists a free plan. Paid plans start at $15/month for Helium Customer Fields and $4.14/month for SureCust Forms Builder, Locks.
- SureCust Forms Builder, Locks lists 7 features Helium Customer Fields’s listing doesn’t mention, including Bookings, Custom JavaScript, Hide content.
Head to head
- United States
- Japan
- United Kingdom
- United States
- Australia
- Ireland
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Basic
- · 2 forms
- · All standard Shopify fields
- · Custom fields (metafields)
- · Email notifications
- · Field validation
- · Filter and export customer data
Pro
- · 5 forms
- · All features from Basic
- · App integrations
- · Customer auto-tagging
- · Form rules / conditional logic
Advanced
- · Account Approval
- · All features from Pro
- · Priority support
- · REST API access
- · Unlimited forms
Plus
- · All features from Advanced
- · Dedicated account manager
- · Plans start at $200
- · See all pricing options for more info
- · Sync more than 50k customers
Development Plan
- · Custom Form Builder
- · Lock Pages
- · Logical Hide/Show Fields
- · Multi-step Form
- · Only for Development stores
- · Redirect 404 links
Pro
- · Custom Email Domain (SMTP)
- · Custom Form Builder
- · Lock Pages
- · Logical Hide/Show Fields
- · Multi-step Form
- · Redirect 404 links
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureHelium Customer Fields is your one-stop shop to collect and manage customer data. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and customer metafields. Personalize forms with rules and variables, or add customer tags automatically based on first-party data.
Build custom forms with a powerful form builder app. Create contact forms, customer registration, wholesale (B2B) registration, and product enquiry forms using conditional logic, file uploads, and multi-step layouts. Approve or auto-approve customers, assign tags, and store data in customer metafields. Lock pages, restrict content by login status, and redirect users.
- Simple drag-and-drop form builder with field types for nearly any use case
- Approve Wholesale/B2B customers with account approval or email verification
- Allow customers to edit their own data (name, email, or custom fields)
- Configure automatic and/or conditional customer tags to organize customer groups
- Advance customer registrations, Wholesale registrations and Admin Approvals
- Manual and Automatic Approval Settings with Tagging Capabilities
- Advance registrations forms, Contact forms, Custom forms with upload fields
- Customer notification templates with custom email domain (SMTP)
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Helium Customer Fields |  SureCust Forms Builder, Locks |
|---|---|---|
| Detected stores | 3,762(ahead) | 29 |
| Net store change, 28 days | −93 | 0 |
| Stores added, 28 days | 18 | Not enough data |
| Big-brand share | 23% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Business & Industrial, Health & Beauty, Food, Beverages & Tobacco |
| Top store countries | United States, Japan, United Kingdom | United States, Australia, Ireland |
Reviews
| Measure | Helium Customer Fields | SureCust Forms Builder, Locks |
|---|---|---|
| App Store rating | 4.5 ★ | 4.7 ★(ahead) |
| App Store reviews | 355(ahead) | 112 |
| New reviews, 28 days | 7(ahead) | 2 |
| Reviewers a year or more in | 48%(ahead) | 11% |
Pricing
| Measure | Helium Customer Fields | SureCust Forms Builder, Locks |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $15/month | $4.14/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 4 | 2 |
Listing
| Measure | Helium Customer Fields | SureCust Forms Builder, Locks |
|---|---|---|
| Shopify category rank | #16(ahead) | #18 |
| Shopify App Charts | #4 in Forms | #8 on Featured by Shopify in Forms |
| Built for Shopify | No | Yes |
| Launched | Jul 22, 2015 | Feb 6, 2024 |
| Languages | 1 | 1 |
| Developer | Helium | SureCust |
FAQ
Helium Customer Fields and SureCust Forms Builder, Locks: common questions
- Which is more popular, Helium Customer Fields or SureCust Forms Builder, Locks?
- Helium Customer Fields is detected on 130× as many Shopify stores as SureCust Forms Builder, Locks: 3,762 vs 29 as of Nov 8, 2026.
- Is Helium Customer Fields or SureCust Forms Builder, Locks cheaper?
- Only SureCust Forms Builder, Locks lists a free plan. Paid plans start at $15/month for Helium Customer Fields and $4.14/month for SureCust Forms Builder, Locks. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Helium Customer Fields or SureCust Forms Builder, Locks?
- On the Shopify App Store: Helium Customer Fields 4.5 from 355 reviews and SureCust Forms Builder, Locks 4.7 from 112 reviews.
- What features does each app list that the other doesn’t?
- Helium Customer Fields lists 6 the others don’t mention, such as Accounts portal, Auto-sync, CAPTCHA, Drag-and-drop editor. SureCust Forms Builder, Locks lists 7 the others don’t mention, such as Bookings, Custom JavaScript, Hide content, Lock pages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.