YourLio AI Chatbot & Live Chat vs Upsello AI Sales Agent

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.

The short answer

  • YourLio AI Chatbot & Live Chat is detected on 12× as many Shopify stores as Upsello AI Sales Agent: 109 vs 9 as of Nov 8, 2026.
  • On the Shopify App Store: YourLio AI Chatbot & Live Chat 5.0 from 38 reviews and Upsello AI Sales Agent 5.0 from 1 reviews.
  • Only Upsello AI Sales Agent lists a free plan. Paid plans start at $49/month for YourLio AI Chatbot & Live Chat and $39/month for Upsello AI Sales Agent.
  • YourLio AI Chatbot & Live Chat lists 8 features Upsello AI Sales Agent’s listing doesn’t mention, including Agent analytics, Behavior tracking, Chat buttons.

Head to head

Detected stores

YourLio AI Chatbot & Live Chat: 109
Upsello AI Sales Agent: 9

App Store reviews

YourLio AI Chatbot & Live Chat: 38
Upsello AI Sales Agent: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Chat
  • Chat
Languages
  • English
  • Chinese (Simplified)
  • English
Launched
Mar 10, 2025
May 20, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
2 last full month
1 last full month
Detected stores
109active installs
  • SUGAR Cosmetics
  • Ashba Botanics
  • Dot & Key
  • Personal Touch Skincare
  • OHRIA AYURVEDA
+104 more
9active installs
  • Ulike MY
  • Gravity Player
  • Kalodiy
  • Golden Retriever
  • Regina
+4 more
Most common store size
11-50 products24%
11-50 products78%
Top countries
  • India72%
  • United States6%
  • Hong Kong1%
  • United States33%
  • Hong Kong22%

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

01020MarNovMarJunSepOctYourLio AI Chatbot & Live Chat: 1 reviews in March 2025YourLio AI Chatbot & Live Chat: 1 reviews in October 2025YourLio AI Chatbot & Live Chat: 3 reviews in November 2025YourLio AI Chatbot & Live Chat: 1 reviews in February 2026YourLio AI Chatbot & Live Chat: 5 reviews in March 2026YourLio AI Chatbot & Live Chat: 6 reviews in June 2026YourLio AI Chatbot & Live Chat: 7 reviews in August 2026YourLio AI Chatbot & Live Chat: 12 reviews in September 2026YourLio AI Chatbot & Live Chat: 2 reviews in October 2026Upsello AI Sales Agent: 2 reviews in May 2026Upsello AI Sales Agent: 1 reviews in June 2026
YourLio AI Chatbot & Live ChatUpsello AI Sales AgentCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $49 to $249/month
From $0 to $399/month
Plans
Pay-as-you-GrowFree to install
$0.45 per conversation over 100 free per month
  • · 1 store, 1 team member
  • · 100 conversations per month
  • · AI product recommendations
  • · AI training and corrections
  • · Custom brand voice
  • · Email support
Starter$49/month
14-day free trial$0.30 per conversation over 250 per month
  • · 2 stores, unlimited team
  • · 250 conversations per month
  • · 30-day money back, no questions asked
  • · AI recommendations and corrections
  • · Custom brand voice and persona
  • · Email support
Growth$119/month
14-day free trial$0.25 per conversation over 700 per month
  • · 30-day money back, no questions asked
  • · 5 stores, unlimited team
  • · 700 AI conversations per month
  • · AI recommendations and corrections
  • · Custom brand voice and persona
  • · Priority support
Pro$249/month
14-day free trial$0.15 per conversation over 2,500 per month
  • · 10 stores, unlimited team
  • · 2,500 conversations per month
  • · 30-day money back, no questions asked
  • · AI recommendations and corrections
  • · Custom brand voice and persona
  • · Priority support + dedicated CSM
FreeFree
  • · 100 AI conversations
  • · 200 products AI-indexed
  • · Order tracking (WISMO)
  • · Self-serve quick setup
  • · Shopify / WooCommerce integration
  • · Unlimited human replies
Grow$39/month
  • · 1,000 products AI-indexed
  • · 1,500 AI conversations
  • · Custom Branding
  • · Priority support
  • · Proactive AI Shopping Guide
  • · Product data auto-sync & cleaning
Advance$99/month
  • · 5,000 products AI-indexed
  • · 6,000 AI conversations
  • · Cart Recovery & Tracking
  • · Dedicated success manager
  • · Multi-channel (Chat + Email)
  • · Smart Price Comparison & Shopping Guide
Plus$399/month
  • · 15,000 products AI-indexed (base)
  • · 20,000 AI conversations (base)
  • · Brand-exclusive AI Agent (custom)
  • · Full-capability Proactive Marketing
  • · Private AI model fine-tuning
  • · Top-priority technical support
Coverage
23 of 28 features82%
20 of 28 features71%
Unique strengths
  • Agent analytics
  • Behavior tracking
  • Chat buttons
  • Color and font
  • +4 more
  • Business hours
  • Cart recovery
  • Chat assignment
  • Tagging
  • +1 more
Chat
82%23/28
71%20/28
Automated responses
90%9/10
90%9/10
Customization
63%5/8
63%5/8
Real-time messaging
90%9/10
60%6/10
8155onlybothonly
YourLio AI Chatbot & Live ChatUpsello AI Sales Agent28 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Shoppers ask, hesitate and leave. YourLio answers from your live catalog, nudges the upsell and checks them out inside the chat. The same agent runs storefront chat, product page embeds, quizzes and popups, then follows up on WhatsApp, Instagram, Email and SMS with one shared memory, so buyers never repeat themselves.

More than a chatbot, Upsello is the AI sales agent that knows your brand. It learns your voice, products, and sales logic, so every chat builds trust and moves shoppers toward purchase. Once connected, it also uses browsing and purchase signals to upsell, recover abandoned carts, and drive repeat purchases. Multilingual support works out of the box, with seamless human handoff and AI-drafted replies.

Key points
  • 24/7 AI chat. Query general/product/order info.
  • Based on chat, products are recommended on the spot. Add to cart | View PDP.
  • When a user is on the cart page, the AI recommends products and tries to upsell.
  • User can raise a query for manual intervention if needed.
  • Proactive intervention to recover potential lost sales.
  • AI-driven real-time user profiling and precision marketing.
  • Always-on autonomous customer support.
  • Seamless global conversations in 50+ languages.
Screenshots
Agent customization
Agent on storehelio ai bannerAgent dashboard metrics
Upsello's Smart Recommendation Feature
What is Upsello?Upsello's Abandoned Cart Recovery FeatureUpsello's Multilingual Communication Feature

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureYourLio AI Chatbot & Live ChatUpsello AI Sales Agent
Detected stores109(ahead)as of Nov 8, 20269as of Nov 8, 2026
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesHealth & Beauty, Apparel & Accessories, Home & GardenHealth & Beauty, Apparel & Accessories, Home & Garden
Top store countriesIndia, United States, Hong KongUnited States, Hong Kong

Reviews

MeasureYourLio AI Chatbot & Live ChatUpsello AI Sales Agent
App Store rating5.0 ★5.0 ★
App Store reviews38(ahead)1
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more in0%Not enough data

Pricing

MeasureYourLio AI Chatbot & Live ChatUpsello AI Sales Agent
Free planNot listedYes
Lowest paid monthly plan$49/month$39/month(ahead)
Longest free trial14 daysNot listed
Plans listed44

Listing

MeasureYourLio AI Chatbot & Live ChatUpsello AI Sales Agent
Shopify category rank#59(ahead)in Chat#199in Chat
Shopify App Charts#99 on Rookies in Class of 2025Not on this week’s charts
Built for ShopifyNoNo
LaunchedMar 10, 2025May 20, 2026
Languages1English2Chinese (Simplified), English
DeveloperHELIOAI AGENTIC SYSTEMS PRIVATE LIMITEDZHONG JU (HONG KONG) INTELLIGENT TECHNOLOGY COMPANY LIMITED

FAQ

YourLio AI Chatbot & Live Chat and Upsello AI Sales Agent: common questions

Which is more popular, YourLio AI Chatbot & Live Chat or Upsello AI Sales Agent?
YourLio AI Chatbot & Live Chat is detected on 12× as many Shopify stores as Upsello AI Sales Agent: 109 vs 9 as of Nov 8, 2026.
Is YourLio AI Chatbot & Live Chat or Upsello AI Sales Agent cheaper?
Only Upsello AI Sales Agent lists a free plan. Paid plans start at $49/month for YourLio AI Chatbot & Live Chat and $39/month for Upsello AI Sales Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, YourLio AI Chatbot & Live Chat or Upsello AI Sales Agent?
On the Shopify App Store: YourLio AI Chatbot & Live Chat 5.0 from 38 reviews and Upsello AI Sales Agent 5.0 from 1 reviews.
What features does each app list that the other doesn’t?
YourLio AI Chatbot & Live Chat lists 8 the others don’t mention, such as Agent analytics, Behavior tracking, Chat buttons, Color and font. Upsello AI Sales Agent lists 5 the others don’t mention, such as Business hours, Cart recovery, Chat assignment, Tagging. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.