YourLio AI Chatbot & Live Chat vs Relio: AI Chatbot & Sales Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for YourLio AI Chatbot & Live Chat, Oct 13, 2026 for Relio.
The short answer
- Only Relio lists a free plan. Paid plans start at $49/month for YourLio AI Chatbot & Live Chat and $19/month for Relio.
- Relio lists 6 features YourLio AI Chatbot & Live Chat’s listing doesn’t mention, including Business hours, Cart recovery, Chat assignment.
Head to head
- India
- United States
- Hong Kong
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pay-as-you-Grow
- · 1 store, 1 team member
- · 100 conversations per month
- · AI product recommendations
- · AI training and corrections
- · Custom brand voice
- · Email support
Starter
- · 2 stores, unlimited team
- · 250 conversations per month
- · 30-day money back, no questions asked
- · AI recommendations and corrections
- · Custom brand voice and persona
- · Email support
Growth
- · 30-day money back, no questions asked
- · 5 stores, unlimited team
- · 700 AI conversations per month
- · AI recommendations and corrections
- · Custom brand voice and persona
- · Priority support
Pro
- · 10 stores, unlimited team
- · 2,500 conversations per month
- · 30-day money back, no questions asked
- · AI recommendations and corrections
- · Custom brand voice and persona
- · Priority support + dedicated CSM
Free
- · 1 Site
- · 20 Conversations/mo
- · 500 Products
- · 500k knowledge characters
- · No credit card required
Starter
- · 1 site
- · 150 convesations/mo
- · 1M knowledge characters
- · 2,000 products
- · Auto refresh
- · Hide price toggle
Advanced
- · 12,000 products
- · 3 sites
- · 3M knowledge characters
- · 650 conversations/mo
- · Advanced analytics
- · Conversations & leads history
Boost
- · 1,500 conversations/mo
- · 5M knowledge characters
- · 6 sites
- · 60,000 products
- · Optional overage billing
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShoppers ask, hesitate and leave. YourLio answers from your live catalog, nudges the upsell and checks them out inside the chat. The same agent runs storefront chat, product page embeds, quizzes and popups, then follows up on WhatsApp, Instagram, Email and SMS with one shared memory, so buyers never repeat themselves.
Relio is an AI Sales Assistant that increases conversion rates by turning customer questions into smart product recommendations. Our semantic engine provides safe, accurate advice, making it ideal for regulated stores. Relio acts as a 24/7 virtual concierge that guides visitors toward a purchase. Use the Owner Bias feature to prioritize specific brands and track your success with sales attribution.
- 24/7 AI chat. Query general/product/order info.
- Based on chat, products are recommended on the spot. Add to cart | View PDP.
- When a user is on the cart page, the AI recommends products and tries to upsell.
- User can raise a query for manual intervention if needed.
- AI Product Advice Transform chats into product suggestions for your shoppers.
- Live Chat & Handoff Provide real-time support with a human touch when needed.
- Order Management Help shoppers track or cancel orders directly in the chat.
- Recommendation Bias Prioritize specific brands or manufacturers in AI suggestion
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  YourLio AI Chatbot & Live Chat |  Relio |
|---|---|---|
| Detected stores | 109 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Apparel & Accessories, Home & Garden | Not published |
| Top store countries | India, United States, Hong Kong | Not published |
Reviews
| Measure | YourLio AI Chatbot & Live Chat | Relio |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 38 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | YourLio AI Chatbot & Live Chat | Relio |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $49/month | $19/month(ahead) |
| Longest free trial | 14 days | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | YourLio AI Chatbot & Live Chat | Relio |
|---|---|---|
| Shopify category rank | #59(ahead) | #1007 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 10, 2025 | Jul 10, 2026 |
| Languages | 1 | 1 |
| Developer | HELIOAI AGENTIC SYSTEMS PRIVATE LIMITED | Relio |
FAQ
YourLio AI Chatbot & Live Chat and Relio: common questions
- Is YourLio AI Chatbot & Live Chat or Relio cheaper?
- Only Relio lists a free plan. Paid plans start at $49/month for YourLio AI Chatbot & Live Chat and $19/month for Relio. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- YourLio AI Chatbot & Live Chat lists 5 the others don’t mention, such as Behavior tracking, Cross-sell, Emojis and stickers, Push notifications. Relio lists 6 the others don’t mention, such as Business hours, Cart recovery, Chat assignment, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for YourLio AI Chatbot & Live Chat, Oct 13, 2026 for Relio; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for YourLio AI Chatbot & Live Chat, Oct 13, 2026 for Relio. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.