HeiChat: ChatGPT Sales Chatbot vs PulseChat: AI Sales Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for HeiChat, Oct 13, 2026 for PulseChat.
The short answer
- On the Shopify App Store: HeiChat 4.8 from 82 reviews and PulseChat 5.0 from 1 reviews.
- Paid plans start at $29.90/month for HeiChat and $14/month for PulseChat.
- HeiChat lists 22 features PulseChat’s listing doesn’t mention, including Agent avatar, AI chatbots, AI recommendations.
Head to head
- United States
- Germany
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 100 Products to recommend
- · 20 Knowledge Bases
- · 800k Free Tokens
- · Customizable Widgets
- · Mobile App
- · Switch AI Models
Pro
- · 100 Knowledge Bases
- · 10M Tokens/Month
- · 250 AI replies/month (Basic model)
- · 500 Products
Pro Plus
- · 1,000 Knowledge Bases
- · 1250 AI replies/month (Basic model)
- · 3,000 Products
- · 50M Tokens/Month
- · AI-Powered Tickets Management
- · Comprehensive marketing tools
Pro Max
- · 10000 AI replies/month (Basic model)
- · 20,000 Products
- · 3,000 Knowledge Bases
- · 400M Tokens/Month
- · All Pro Plus Features
- · Use Your Own OpenAI API Key
Basic Plan
- · 100 Replies/month
- · GPT-4 AI Training
- · Standard Support
Standard Plan
- · 500 Replies/month
- · GPT-4 AI Training
- · Priority Support
Plus Plan
- · 1000 Replies/month
- · GPT-4 AI Training
- · Priority Support
Ultimate Plan
- · 5000 Replies/month
- · GPT-4 AI Training
- · Priority Support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureA smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store’s knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales.
Boost your sales and AOV with PulseChat, the ultimate AI assistant powered by GPT-4. This intelligent chatbot seamlessly replaces human customer service, operating 24/7 in over 100 languages. With effortless integration into your store, it's ready to offer instant responses, assist with order tracking, provide product recommendations, and handle all other customer queries effortlessly.
- Converting general inquiries into sales.
- For "Where is my order" can be helpful in checking and responding accurately.
- Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU.
- Upload PDF/TXT files to chatbot's knowledge base and train your own AI.
- GPT-4-Powered, 24/7 Customer Support in 100+ languages.
- Integrate with your store in just one click.
- Personalize your chatbot to suit your brand.
- Edit chatbot responses for the perfect tone.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  HeiChat |  PulseChat |
|---|---|---|
| Detected stores | 438 | Not published |
| Net store change, 28 days | +4 | 0 |
| Stores added, 28 days | 4 | Not enough data |
| Big-brand share | 8% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, Germany, United Kingdom | Not published |
Reviews
| Measure | HeiChat | PulseChat |
|---|---|---|
| App Store rating | 4.8 ★ | 5.0 ★(ahead) |
| App Store reviews | 82(ahead) | 1 |
| New reviews, 28 days | 1(ahead) | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
HeiChat and PulseChat: common questions
- Is HeiChat or PulseChat cheaper?
- Paid plans start at $29.90/month for HeiChat and $14/month for PulseChat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, HeiChat or PulseChat?
- On the Shopify App Store: HeiChat 4.8 from 82 reviews and PulseChat 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- HeiChat lists 22 the others don’t mention, such as Agent avatar, AI chatbots, AI recommendations, Business hours. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for HeiChat, Oct 13, 2026 for PulseChat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for HeiChat, Oct 13, 2026 for PulseChat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.