Heatmap and User Journey vs Hotjar Install
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Heatmap and User Journey, Nov 3, 2026 for Hotjar Install.
The short answer
- On the Shopify App Store: Heatmap and User Journey 5.0 from 1 reviews and Hotjar Install 4.3 from 205 reviews.
- Paid plans start at $1/month for Heatmap and User Journey and $0.99/month for Hotjar Install.
- Heatmap and User Journey lists 8 features Hotjar Install’s listing doesn’t mention, including Abandoned cart, Checkout analytics, Event tracking.
Head to head
Truly understand how your visitors interact on your site.
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
BASIC
- · Easily integrate Hotjar. No coding.
- · Install site-wide or on specific pages.
PRO
- · All the base features
- · Customer Identity Tracking
- · Product & Cart Event Tracking
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTrack and visualize user behavior to understand how customers interact with your store. Our app captures real-time data like page visits, clicks, mouse movements, and time spent. Merchants can explore journey flows and heatmaps to identify engagement zones and optimize layouts. With seamless integration and no setup needed, data collection starts instantly after install.
We are big fans of the amazing service that Hotjar provides. Our application makes it simple and easy to install Hotjar on all Shopfiy stores and ensure its always running when enabled on your theme. To actively use Hotjar with our application, you must have an active Hotjar account. We are not affiliated with Hotjar itself and have no ability to manage your account with Hotjar Ltd.
- Real-time tracking of user clicks, page visits, and mouse movements.
- Visual heatmaps to see frequent engagement zones on desktop and mobile
- User journey flow to understand customer navigation paths clearly
- Easy implementation with NO development required.
- No theme editing. Works on all themes.
- Always on and tracking within minimal code.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Heatmap and User Journey |  Hotjar Install |
|---|---|---|
| Detected stores | Not published | 28,549 |
| Net store change, 28 days | 0 | −307 |
| Stores added, 28 days | Not enough data | 496 |
| Big-brand share | Not enough data | 17% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Australia |
Reviews
| Measure | Heatmap and User Journey | Hotjar Install |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.3 ★ |
| App Store reviews | 1 | 205(ahead) |
| New reviews, 28 days | Not enough data | 2 |
| Reviewers a year or more in | Not enough data | 5% |
Pricing
| Measure | Heatmap and User Journey | Hotjar Install |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $1/month | $0.99/month(ahead) |
| Longest free trial | 30 days | 7 days |
| Plans listed | 1 | 2 |
Listing
| Measure | Heatmap and User Journey | Hotjar Install |
|---|---|---|
| Shopify category rank | #330 | #79(ahead) |
| Shopify App Charts | Not on this week’s charts | #13 on the Shoplist 100 |
| Built for Shopify | No | No |
| Launched | May 14, 2025 | Jul 20, 2018 |
| Languages | 1 | 1 |
| Developer | DataScience@CausalFunnel | Dualsided |
FAQ
Heatmap and User Journey and Hotjar Install: common questions
- Is Heatmap and User Journey or Hotjar Install cheaper?
- Paid plans start at $1/month for Heatmap and User Journey and $0.99/month for Hotjar Install. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Heatmap and User Journey or Hotjar Install?
- On the Shopify App Store: Heatmap and User Journey 5.0 from 1 reviews and Hotjar Install 4.3 from 205 reviews.
- What features does each app list that the other doesn’t?
- Heatmap and User Journey lists 8 the others don’t mention, such as Abandoned cart, Checkout analytics, Event tracking, Page views. Hotjar Install lists 1 the others don’t mention, such as Benchmarking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Heatmap and User Journey, Nov 3, 2026 for Hotjar Install; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Heatmap and User Journey, Nov 3, 2026 for Hotjar Install. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.