heard Post Purchase NPS Survey vs Herd Feedback AI Digest
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for heard Post Purchase NPS Survey, Oct 13, 2026 for Herd Feedback AI Digest.
The short answer
- Only Herd Feedback AI Digest lists a free plan. Paid plans start at $4.95/month for heard Post Purchase NPS Survey and $9.99/month for Herd Feedback AI Digest.
- heard Post Purchase NPS Survey lists 5 features Herd Feedback AI Digest’s listing doesn’t mention, including Analytics, Data export, Email.
Head to head
Basic
- · Advanced NPS analytics
- · Basic support
- · Up to 100 Email survey delivery
- · Up to 100 survey responses
Standard
- · Advanced NPS analytics
- · Negative feedback alerts
- · Priority support
- · Up to 1,000 Email survey delivery
- · Up to 1,000 survey responses
Free
- · Basic stats and average rating
- · Post-purchase feedback widget
- · Responses inbox
- · Up to 50 responses per month
Starter
- · AI picks best testimonial automatically
- · Everything in Free
- · Monday AI digest every week
- · Testimonial embed code
- · Unlimited responses
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureHeard helps businesses collect and act on customer feedback through NPS. We turn opinions into insights that reduce churn, make loyalty, and help your sale amount. Whether you’re a small shop or a popular brand, Heard makes feedback simple, actionable, and part of everyday growth. With Heard, you’re not just asking questions — you’re building trust and showing customers their voices matter.
Most store owners miss the feedback that matters because there is too much noise and not enough time. Herd places a simple star rating widget on your Shopify thank-you page after every purchase. Customers rate in 15 seconds. Every Monday you get a plain-English AI summary of what customers loved, what frustrated them, and one thing to fix. Get instant alerts for low ratings before they become public reviews.
- Automated Post-Purchase Surveys Collect NPS feedback automatically
- Insightful Analytics Dashboard See NPS score, top reasons, and response rates
- Upcoming-AI-Powered Feedback Summaries AI highlights key strengths and weakness
- Post-purchase feedback widget on your thank-you page, no code needed
- Weekly AI digest every Monday inside your Shopify dashboard
- Responses inbox with every piece of customer feedback in one place
- AI picks your preferred testimonial each week, ready to embed on your store
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  heard Post Purchase NPS Survey |  Herd Feedback AI Digest |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | heard Post Purchase NPS Survey | Herd Feedback AI Digest |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | heard Post Purchase NPS Survey | Herd Feedback AI Digest |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $4.95/month(ahead) | $9.99/month |
| Longest free trial | 90 days | Not listed |
| Plans listed | 2 | 2 |
Listing
| Measure | heard Post Purchase NPS Survey | Herd Feedback AI Digest |
|---|---|---|
| Shopify category rank | #168 | #164(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Dec 12, 2025 | Jun 12, 2026 |
| Languages | 1 | 1 |
| Developer | Heard | PDigitals |
FAQ
heard Post Purchase NPS Survey and Herd Feedback AI Digest: common questions
- Is heard Post Purchase NPS Survey or Herd Feedback AI Digest cheaper?
- Only Herd Feedback AI Digest lists a free plan. Paid plans start at $4.95/month for heard Post Purchase NPS Survey and $9.99/month for Herd Feedback AI Digest. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- heard Post Purchase NPS Survey lists 5 the others don’t mention, such as Analytics, Data export, Email, Net Promoter Score (NPS). A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for heard Post Purchase NPS Survey, Oct 13, 2026 for Herd Feedback AI Digest; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for heard Post Purchase NPS Survey, Oct 13, 2026 for Herd Feedback AI Digest. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.