Hark vs ShopAsk
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Hark, Oct 14, 2026 for ShopAsk.
The short answer
- Both list a free plan. Paid plans start at $49/month for Hark and $29/month for ShopAsk.
- ShopAsk lists 11 features Hark’s listing doesn’t mention, including Agent analytics, AI chatbots, Chat buttons.
Head to head
Free Forever
- · Dashboard with trends and popularity
- · Suggestion widget, one-click install
- · Up to 15 suggestions per month
Pro
- · Email and SMS collection
- · Notify customers when you stock it
- · Unlimited customer suggestions
Free
- · 50 messages per month
- · ShopAsk Branding
Growth
- · 500 messages per month
- · Email Support
- · Monthly analytics of questions asked
- · White-label
Growth
- · 2000 messages per month
- · Full analytics
- · Priority Support
Pro
- · Daily analytics of questions asked
- · Priority Support
- · Unlimited* messages per month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureHark adds a suggestion button to your storefront. Customers click it to tell you what products they wish you carried. Every suggestion flows to your Hark dashboard, ranked by the number of people who asked for it. One request is noise. Many is a purchase order. Hark helps you stock smarter by listening to the people who actually shop with you. Install the app, enable it in your theme editor, and enter your Store ID.
A chat widget that knows your entire store the moment you install it. Products, pages, policies, prices — no setup, no training, no code changes. Customers ask natural questions and get accurate answers instantly using your content and products.Helps them find what they're looking for and make purchasing decisions faster. Includes analytics showing exactly what your customers are searching for.
- Floating suggestion button appears on every page of your store
- Product autocomplete reduces duplicate suggestions automatically
- Suggestions ranked by demand in your Hark dashboard
- Optional customer email collection for restock notifications
- Supports any language - customers can ask questions in their own language
- Imports your full product catalog automatically on install
- Zero configuration - installs and works immediately with no setup needed
- 34+ rich UI components to display answers as cards, tables, and more
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Hark |  ShopAsk |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Hark | ShopAsk |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Hark and ShopAsk: common questions
- Is Hark or ShopAsk cheaper?
- Both list a free plan. Paid plans start at $49/month for Hark and $29/month for ShopAsk. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ShopAsk lists 11 the others don’t mention, such as Agent analytics, AI chatbots, Chat buttons, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Hark, Oct 14, 2026 for ShopAsk; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Hark, Oct 14, 2026 for ShopAsk. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.