Hapee vs YourLio AI Chatbot & Live Chat

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Hapee, Nov 10, 2026 for YourLio AI Chatbot & Live Chat.

The short answer

  • YourLio AI Chatbot & Live Chat lists 10 features Hapee’s listing doesn’t mention, including Agent analytics, Behavior tracking, Cross-sell.

Head to head

Detected stores

Hapee: —
YourLio AI Chatbot & Live Chat: 110

App Store reviews

Hapee: —
YourLio AI Chatbot & Live Chat: 38
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Chat
Languages
  • English
  • Spanish
  • English
Launched
Nov 9, 2026
Mar 10, 2025
Built for Shopify
Not badged
Not badged
Reviews per month
—
2 last full month
Detected stores
0active installs
110active installs
  • SUGAR Cosmetics
  • Ashba Botanics
  • Dot & Key
  • Personal Touch Skincare
  • OHRIA AYURVEDA
+105 more
Most common store size
—
11-50 products24%
Top countries
—
  • India71%
  • United States5%
  • Hong Kong1%

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

01020MarNovMarAugOctYourLio AI Chatbot & Live Chat: 1 reviews in March 2025YourLio AI Chatbot & Live Chat: 1 reviews in October 2025YourLio AI Chatbot & Live Chat: 3 reviews in November 2025YourLio AI Chatbot & Live Chat: 1 reviews in February 2026YourLio AI Chatbot & Live Chat: 5 reviews in March 2026YourLio AI Chatbot & Live Chat: 6 reviews in June 2026YourLio AI Chatbot & Live Chat: 7 reviews in August 2026YourLio AI Chatbot & Live Chat: 12 reviews in September 2026YourLio AI Chatbot & Live Chat: 2 reviews in October 2026
HapeeYourLio AI Chatbot & Live ChatCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
—
From $49 to $249/month
Plans
Free
Pay-as-you-GrowFree to install
$0.45 per conversation over 100 free per month
  • · 1 store, 1 team member
  • · 100 conversations per month
  • · AI product recommendations
  • · AI training and corrections
  • · Custom brand voice
  • · Email support
Starter$49/month
14-day free trial$0.30 per conversation over 250 per month
  • · 2 stores, unlimited team
  • · 250 conversations per month
  • · 30-day money back, no questions asked
  • · AI recommendations and corrections
  • · Custom brand voice and persona
  • · Email support
Growth$119/month
14-day free trial$0.25 per conversation over 700 per month
  • · 30-day money back, no questions asked
  • · 5 stores, unlimited team
  • · 700 AI conversations per month
  • · AI recommendations and corrections
  • · Custom brand voice and persona
  • · Priority support
Pro$249/month
14-day free trial$0.15 per conversation over 2,500 per month
  • · 10 stores, unlimited team
  • · 2,500 conversations per month
  • · 30-day money back, no questions asked
  • · AI recommendations and corrections
  • · Custom brand voice and persona
  • · Priority support + dedicated CSM
Coverage
21 of 31 features68%
23 of 31 features74%
Unique strengths
  • Business hours
  • Cart recovery
  • Chat assignment
  • Chat window
  • +4 more
  • Agent analytics
  • Behavior tracking
  • Cross-sell
  • Customer insights
  • +6 more
Chat
68%21/31
74%23/31
Automated responses
70%7/10
90%9/10
Customization
89%8/9
56%5/9
Real-time messaging
50%6/12
75%9/12
81310onlybothonly
HapeeYourLio AI Chatbot & Live Chat31 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

Hapee connects your store to a CRM and an AI sales agent. The agent answers shoppers in your website chat, WhatsApp, Instagram and Messenger, recommends products from your real catalog with photos and adds them to the cart. In your store chat the shopper checks out with one tap; on messaging channels the agent sends a payment link.

Shoppers ask, hesitate and leave. YourLio answers from your live catalog, nudges the upsell and checks them out inside the chat. The same agent runs storefront chat, product page embeds, quizzes and popups, then follows up on WhatsApp, Instagram, Email and SMS with one shared memory, so buyers never repeat themselves.

Key points
  • AI agent recommends products with photos and adds them to the shopper's cart
  • Website chat with your brand, avatar and invitation, set up from Hapee
  • Recover abandoned checkouts with messages and single-use discount codes
  • Automations for paid, fulfilled, cancelled and refunded orders
  • 24/7 AI chat. Query general/product/order info.
  • Based on chat, products are recommended on the spot. Add to cart | View PDP.
  • When a user is on the cart page, the AI recommends products and tries to upsell.
  • User can raise a query for manual intervention if needed.
Screenshots
Chat invitation with quick replies on the storefront
AI agent adds a recommended product to the shopper's cartWebsite chat greeting with suggested questionsAI agent selling in the store chat with one-tap checkout
Agent customization
Agent on storehelio ai bannerAgent dashboard metrics

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureHapeeYourLio AI Chatbot & Live Chat
Detected storesNot published110as of Nov 10, 2026
Net store change, 28 days00estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedHealth & Beauty, Apparel & Accessories, Home & Garden
Top store countriesNot publishedIndia, United States, Hong Kong

Reviews

MeasureHapeeYourLio AI Chatbot & Live Chat
App Store ratingNot published5.0 ★
App Store reviewsNot published38
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough data0%

Pricing

MeasureHapeeYourLio AI Chatbot & Live Chat
Free planNot listedNot listed
Lowest paid monthly planNo monthly plan listed$49/month
Longest free trialNot listed14 days
Plans listedNot published4

Listing

MeasureHapeeYourLio AI Chatbot & Live Chat
Shopify category rankNot enough data#59in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedNov 9, 2026Mar 10, 2025
Languages2English, Spanish1English
DeveloperWM Digital, LLCHELIOAI AGENTIC SYSTEMS PRIVATE LIMITED

FAQ

Hapee and YourLio AI Chatbot & Live Chat: common questions

What features does each app list that the other doesn’t?
Hapee lists 8 the others don’t mention, such as Business hours, Cart recovery, Chat assignment, Chat window. YourLio AI Chatbot & Live Chat lists 10 the others don’t mention, such as Agent analytics, Behavior tracking, Cross-sell, Customer insights. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Hapee, Nov 10, 2026 for YourLio AI Chatbot & Live Chat; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Hapee, Nov 10, 2026 for YourLio AI Chatbot & Live Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.