HaloTrack Order Tracking vs Trace: Order Tracking
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for HaloTrack Order Tracking, Nov 9, 2026 for Trace.
The short answer
- Both list a free plan. Paid plans start at $4.99/month for HaloTrack Order Tracking and $15/month for Trace.
- HaloTrack Order Tracking lists 4 features Trace’s listing doesn’t mention, including Branded tracking page, Carrier masking, Estimated delivery date.
Head to head
Free
- · All 15 languages
- · Unlimited tracking lookups
Starter
- · Dropship mode and carrier rules
- · Estimates, no HaloTrack branding
- · Unlimited tracking lookups
Pro
- · Delayed shipment report and CSV
- · Everything in Starter
Free
Growth
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureHaloTrack adds a branded tracking page at /apps/track. Customers enter order number and email to see a status timeline, carrier events, items and estimated delivery in their language (15 languages, Arabic RTL). It reads your own Shopify fulfillments, so no carrier account or setup is needed. Dropship mode hides China origin checkpoints and supplier carrier names. Uninstall removes tokens and settings.
Trace adds shipment tracking to signed-in customer accounts. Buyers can see separate shipments, the latest fulfillment status, and when an update is missing or more than 48 hours old. Merchants control activation and can view their tracked-order allowance. Tracking uses existing fulfillment records and recent orders; it does not guarantee delivery dates or universal carrier coverage.
- Tracking page on your domain, in 15 storefront languages
- Status timeline with carrier events, items and estimated delivery
- Dropship mode hides China origin checkpoints and carrier names
- Delivery estimates by country and carrier rename/relink rules
- Show separate shipment statuses for split orders.
- Flag missing or stale updates and direct buyers to the store for help.
- Show tracking only to the signed-in customer who owns the order.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | ||
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ||
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ||
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $4.99/month(ahead) | $15/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 3 | 2 |
Listing
| Measure | ||
|---|---|---|
| Shopify category rank | Not enough data | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 4, 2026 | Nov 9, 2026 |
| Languages | 1 | 1 |
| Developer | AgentHalo | JV Professional Marketing |
FAQ
HaloTrack Order Tracking and Trace: common questions
- Is HaloTrack Order Tracking or Trace cheaper?
- Both list a free plan. Paid plans start at $4.99/month for HaloTrack Order Tracking and $15/month for Trace. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- HaloTrack Order Tracking lists 4 the others don’t mention, such as Branded tracking page, Carrier masking, Estimated delivery date, Translation. Trace lists 1 the others don’t mention, such as Dashboards. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for HaloTrack Order Tracking, Nov 9, 2026 for Trace; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for HaloTrack Order Tracking, Nov 9, 2026 for Trace. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.