Haina vs HireNinja: AI Chatbot & Inbox
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026 for Haina, Oct 22, 2026 for HireNinja.
The short answer
- Only HireNinja lists a free plan.
- HireNinja lists 12 features Haina’s listing doesn’t mention, including Cart recovery, Color and font, Cross-sell.
Head to head
- China
Free
- · 100K tokens per month
- · Instagram Integration
- · Store Chatbot Integration
- · WhatsApp Integration
Starter
- · 1M tokens per month
Freelancer
- · 2M tokens per month
Scale
- · 10M tokens per month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureIntegrate with WhatsApp and other private domains to attribute in-domain add-to-cart actions. Automate marketing by actively pushing different Shopify products based on user tags.
Hire your first AI Ninja — the Support Ninja. HireNinja is an AI chatbot for Shopify that answers customer questions on Instagram DMs, WhatsApp, Messenger, and your store — 24/7, in 100+ languages. Trained on your products, policies, and brand voice, the Support Ninja looks up orders, recommends products from your catalog, handles refunds and FAQs, and recovers abandoned carts directly inside the conversation.
- Sell and support Simplify with order history in customer.
- Private domain marketing.
- aibot and user tags.
- One-click setup for quick and easy Shopify Integration
- AI chatbot for Instagram DMs, WhatsApp, Messenger and store chat
- Responds to any product questions and recommends suitable products
- Answers product questions and recommends products from your catalog
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  HireNinja | |
|---|---|---|
| Detected stores | 4 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Electronics, Religious & Ceremonial | Not published |
| Top store countries | China | Not published |
Reviews
| Measure | HireNinja | |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Haina and HireNinja: common questions
- Is Haina or HireNinja cheaper?
- Only HireNinja lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Haina lists 1 the others don’t mention, such as Chat flows. HireNinja lists 12 the others don’t mention, such as Cart recovery, Color and font, Cross-sell, Discounts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026 for Haina, Oct 22, 2026 for HireNinja; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026 for Haina, Oct 22, 2026 for HireNinja. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.