Guide Protection + Returns vs Shipping Protection —Shipcheck

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026.

The short answer

  • Shipping Protection —Shipcheck is detected on 14× as many Shopify stores as Guide Protection + Returns: 700 vs 50 as of Nov 9, 2026.
  • On the Shopify App Store: Guide Protection + Returns 4.8 from 55 reviews and Shipping Protection —Shipcheck 4.9 from 116 reviews.
  • Only Shipping Protection —Shipcheck lists a free plan.
  • Shipping Protection —Shipcheck lists 12 features Guide Protection + Returns’s listing doesn’t mention, including Auto opt-in, Cart drawer, Custom upsell.

Head to head

Detected stores

Guide Protection + Returns: 50
Shipping Protection —Shipcheck: 700

App Store reviews

Guide Protection + Returns: 55
Shipping Protection —Shipcheck: 116

New reviews, 28 days

Guide Protection + Returns: 0
Shipping Protection —Shipcheck: 9

Stores added, 28 days

Guide Protection + Returns: —
Shipping Protection —Shipcheck: 33
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch

Add Revenue w/ Guide Shipping Insurance & Instant Resolves

—
Categories
  • Warranties and insurance
  • Returns and exchanges
  • Upsell and cross-sell
  • Warranties and insurance
Languages
  • English
  • English
Launched
Oct 14, 2020
Aug 14, 2024
Built for Shopify
Not badged
Built for Shopify
Reviews per month
3 last full month
8 last full month
Detected stores
50active installs
  • HigherDOSE
  • SDHQ
  • Noughty USA
  • Wild West Boot Store
  • JOADALY BOUTIQUE
+45 more
700active installs
  • Reebok
  • Champion
  • DC Shoes
  • edelkrone
  • ROXY
+695 more
Most common store size
11-50 products26%
11-50 products18%
Top countries
  • United States82%
  • Australia10%
  • Canada2%
  • United States37%
  • Australia7%
  • Canada5%

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

01020OctDecJulSepAprJanMarMayJulSepOctGuide Protection + Returns: 11 reviews in October 2023Guide Protection + Returns: 1 reviews in November 2023Guide Protection + Returns: 1 reviews in December 2023Guide Protection + Returns: 5 reviews in April 2024Guide Protection + Returns: 1 reviews in July 2024Guide Protection + Returns: 1 reviews in August 2024Guide Protection + Returns: 1 reviews in September 2024Guide Protection + Returns: 1 reviews in October 2024Guide Protection + Returns: 6 reviews in April 2025Guide Protection + Returns: 2 reviews in June 2026Guide Protection + Returns: 2 reviews in August 2026Guide Protection + Returns: 3 reviews in September 2026Shipping Protection —Shipcheck: 8 reviews in December 2025Shipping Protection —Shipcheck: 10 reviews in January 2026Shipping Protection —Shipcheck: 10 reviews in February 2026Shipping Protection —Shipcheck: 4 reviews in March 2026Shipping Protection —Shipcheck: 8 reviews in April 2026Shipping Protection —Shipcheck: 3 reviews in May 2026Shipping Protection —Shipcheck: 6 reviews in June 2026Shipping Protection —Shipcheck: 7 reviews in July 2026Shipping Protection —Shipcheck: 7 reviews in August 2026Shipping Protection —Shipcheck: 15 reviews in September 2026Shipping Protection —Shipcheck: 8 reviews in October 2026
Guide Protection + ReturnsShipping Protection —ShipcheckCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
—
From $0 to $39.95/month
Plans
FreeFree to install
Customers pay for Guide when they add it at checkout. Charges are collected by the merchant and passed through to Guide.
StarterFree
  • · 25 protected orders / month
  • · Analytics
  • · Cart widget
  • · Fixed protection pricing
  • · Keep 100% of protection revenue
Standard$9.95/month
14-day free trial
  • · Auto-fulfill protection product
  • · Cart + Thank You widgets
  • · Keep 100% of protection revenue
  • · Live chat support
  • · Multi-language support
  • · Tiered protection pricing
Plus$39.95/month
14-day free trial
  • · Checkout page widget
  • · Keep 100% of protection revenue
  • · Optimized for speed & conversion
  • · Priority live chat support
  • · Shopify plus only
Coverage
25 of 37 features68%
27 of 37 features73%
Unique strengths
  • Auto-handling
  • Claims dashboard
  • Claims portal
  • Click-through rates
  • +6 more
  • Auto opt-in
  • Cart drawer
  • Custom upsell
  • Fixed pricing
  • +8 more
Upsell and cross-sell
44%7/16
88%14/16
Analytics
40%2/5
80%4/5
Customization
33%2/6
100%6/6
Offers and recommendations
60%3/5
80%4/5
Warranties and insurance
86%18/21
62%13/21
Claims management
100%5/5
20%1/5
Coverage type
88%7/8
75%6/8
Opt-in experience
75%6/8
75%6/8
101512onlybothonly
Guide Protection + ReturnsShipping Protection —Shipcheck37 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
  • Checkout
  • TikTok Shop
  • NetSuite
  • Zendesk, Gorgias, Klaviyo
  • TapCart, Shop Pay
  • ReBuy
  • Recharge, Skio Subscriptions
  • Checkout
How it sells itself

Transform your post-purchase experience with Guide. Our AI-powered platform makes returns and exchanges effortless, protects shipments from loss, damage, and theft, and turns approved replacements into full-retail reorders. Integrate quickly with your store and ERP, automate workflows, and give shoppers a seamless branded experience.

Shipcheck lets you run your own shipping protection program — fully under your brand, on your terms. Customers add protection at cart or checkout for a small fee and get peace of mind on lost, damaged, or stolen orders. You keep the revenue, you control the claims, and the whole experience stays consistent with your store.

Key points
  • Supports Checkout Extensibility - a smooth experience with our new Checkout App
  • Premium Insurance - Order Protection from damage, theft, chargeback & more!
  • Hyper-Focused on Customer Experience - Turn shipping issues into loyalty.
  • Adds New Revenue - full MSRP replacements with Guide's approve-all-claims model
  • Allow shipping protection opt-ins on cart page
  • Manage claims easily with our claim management widget
  • Track revenue and claims with insightful analytics
  • Keep all the generated revenue from your shipping protection program
Screenshots
Lost, Damaged, or Stolen, with Guide its covered.
Add revenue w/ Guide Shipping Insurance & Instant ResolutionsGuide merchant facing dashboard for protected orders and claims.Add Guide Shipping Insurance at checkout with 1 click.
shipping protection generated orders
easy to setup appIncrease average order valueshipping protection opt-in on checkout page

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureGuide Protection + ReturnsShipping Protection —Shipcheck
Detected stores50as of Nov 9, 2026700(ahead)as of Nov 9, 2026
Net store change, 28 days0estimated+8estimated
Stores added, 28 daysNot enough data33new and returning
Big-brand shareNot enough data18%of stores of known size
Top store categoriesApparel & Accessories, Health & Beauty, Vehicles & PartsApparel & Accessories, Health & Beauty, Home & Garden
Top store countriesUnited States, Australia, CanadaUnited States, Australia, Canada

Reviews

MeasureGuide Protection + ReturnsShipping Protection —Shipcheck
App Store rating4.8 ★4.9 ★(ahead)
App Store reviews55116(ahead)
New reviews, 28 days09(ahead)
Reviewers a year or more inNot enough data10%

Pricing

MeasureGuide Protection + ReturnsShipping Protection —Shipcheck
Free planNot listedYes
Lowest paid monthly planNo monthly plan listed$9.95/month
Longest free trialNot listed14 days
Plans listed13

Listing

MeasureGuide Protection + ReturnsShipping Protection —Shipcheck
Shopify category rank#56in Returns and exchanges#25in Upsell and cross-sell
Shopify App Charts#12 in Returns and exchangesNot on this week’s charts
Built for ShopifyNoYes
LaunchedOct 14, 2020Aug 14, 2024
Languages1English1English
DeveloperGuide IncAppiers

FAQ

Guide Protection + Returns and Shipping Protection —Shipcheck: common questions

Which is more popular, Guide Protection + Returns or Shipping Protection —Shipcheck?
Shipping Protection —Shipcheck is detected on 14× as many Shopify stores as Guide Protection + Returns: 700 vs 50 as of Nov 9, 2026.
Is Guide Protection + Returns or Shipping Protection —Shipcheck cheaper?
Only Shipping Protection —Shipcheck lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, Guide Protection + Returns or Shipping Protection —Shipcheck?
On the Shopify App Store: Guide Protection + Returns 4.8 from 55 reviews and Shipping Protection —Shipcheck 4.9 from 116 reviews.
What features does each app list that the other doesn’t?
Guide Protection + Returns lists 10 the others don’t mention, such as Auto-handling, Claims dashboard, Claims portal, Click-through rates. Shipping Protection —Shipcheck lists 12 the others don’t mention, such as Auto opt-in, Cart drawer, Custom upsell, Fixed pricing. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.