Guide Protection + Returns vs OrderArmor Shipping Protection

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026.

The short answer

  • Guide Protection + Returns is detected on 1.7× as many Shopify stores as OrderArmor Shipping Protection: 50 vs 29 as of Nov 9, 2026.
  • On the Shopify App Store: Guide Protection + Returns 4.8 from 55 reviews and OrderArmor Shipping Protection 3.6 from 10 reviews.
  • Guide Protection + Returns lists 9 features OrderArmor Shipping Protection’s listing doesn’t mention, including Auto-handling, Click-through rates, Conversion rates.

Head to head

Detected stores

Guide Protection + Returns: 50
OrderArmor Shipping Protection: 29

App Store reviews

Guide Protection + Returns: 55
OrderArmor Shipping Protection: 10
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch

Add Revenue w/ Guide Shipping Insurance & Instant Resolves

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Categories
  • Warranties and insurance
  • Returns and exchanges
  • Warranties and insurance
  • Upsell and cross-sell
Languages
  • English
  • English
Launched
Oct 14, 2020
Oct 11, 2023
Built for Shopify
Not badged
Not badged
Reviews per month
3 last full month
1 last full month
Detected stores
50active installs
  • HigherDOSE
  • SDHQ
  • Noughty USA
  • Wild West Boot Store
  • JOADALY BOUTIQUE
+45 more
29active installs
  • Coastal Vintage
  • Craft City
  • Big Y Fly Co
  • Wine Chateau
  • La PIEL Srbija
+24 more
Most common store size
11-50 products26%
1,001-5,000 products38%
Top countries
  • United States82%
  • Australia10%
  • Canada2%
  • United States72%
  • Australia3%
  • Croatia3%

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

01325OctDecJunAugOctDecMayFebAugSepGuide Protection + Returns: 11 reviews in October 2023Guide Protection + Returns: 1 reviews in November 2023Guide Protection + Returns: 1 reviews in December 2023Guide Protection + Returns: 5 reviews in April 2024Guide Protection + Returns: 1 reviews in July 2024Guide Protection + Returns: 1 reviews in August 2024Guide Protection + Returns: 1 reviews in September 2024Guide Protection + Returns: 1 reviews in October 2024Guide Protection + Returns: 6 reviews in April 2025Guide Protection + Returns: 2 reviews in June 2026Guide Protection + Returns: 2 reviews in August 2026Guide Protection + Returns: 3 reviews in September 2026OrderArmor Shipping Protection: 11 reviews in June 2024OrderArmor Shipping Protection: 15 reviews in July 2024OrderArmor Shipping Protection: 13 reviews in August 2024OrderArmor Shipping Protection: 22 reviews in September 2024OrderArmor Shipping Protection: 16 reviews in October 2024OrderArmor Shipping Protection: 9 reviews in November 2024OrderArmor Shipping Protection: 1 reviews in December 2024OrderArmor Shipping Protection: 2 reviews in April 2025OrderArmor Shipping Protection: 10 reviews in May 2025OrderArmor Shipping Protection: 8 reviews in June 2025OrderArmor Shipping Protection: 1 reviews in February 2026OrderArmor Shipping Protection: 1 reviews in June 2026
Guide Protection + ReturnsOrderArmor Shipping ProtectionCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
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From $9.99 to $19.99/month
Plans
FreeFree to install
Customers pay for Guide when they add it at checkout. Charges are collected by the merchant and passed through to Guide.
Standard$9.99/month
5-day free trial
  • · 24/7 Live support
  • · 5-day free trial
  • · Compatible with all store themes
  • · Customized cart page widget
  • · Unlimited orders
  • · VIP services experience
Plus$19.99/month
5-day free trial
  • · 24/7 Live support
  • · 5-day free trial
  • · Advanced customization
  • · Customized cart & checkout page widget
  • · Unlimited orders & Revenues guarantee
Coverage
25 of 31 features81%
22 of 31 features71%
Unique strengths
  • Auto-handling
  • Click-through rates
  • Conversion rates
  • Coverage confirmation
  • +5 more
  • Auto opt-in
  • Custom upsell
  • Fixed pricing
  • Funnel performance
  • +2 more
Upsell and cross-sell
78%7/9
56%5/9
Analytics
50%2/4
50%2/4
Customization
100%2/2
100%2/2
Offers and recommendations
100%3/3
33%1/3
Warranties and insurance
82%18/22
77%17/22
Claims management
100%5/5
80%4/5
Coverage type
78%7/9
78%7/9
Opt-in experience
75%6/8
75%6/8
9166onlybothonly
Guide Protection + ReturnsOrderArmor Shipping Protection31 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
  • Checkout
  • TikTok Shop
  • NetSuite
  • Zendesk, Gorgias, Klaviyo
  • TapCart, Shop Pay
  • ReBuy
  • Recharge, Skio Subscriptions
  • Checkout
  • Checkout Extensibility
  • Returns & Exchanges
  • Order tracking
  • checkout upsell
  • checkout blocks
How it sells itself

Transform your post-purchase experience with Guide. Our AI-powered platform makes returns and exchanges effortless, protects shipments from loss, damage, and theft, and turns approved replacements into full-retail reorders. Integrate quickly with your store and ERP, automate workflows, and give shoppers a seamless branded experience.

Create your own shipping protection program with our app, Keep full control over premiums and set your own claims policy—no third-party provider required. (We are not an insurance company and do not underwrite plans.) Upsell digital products, offer order protection, and enhance checkout with upsells, including subscriptions. Experience seamless switching from other apps and start maximizing your revenue today.

Key points
  • Supports Checkout Extensibility - a smooth experience with our new Checkout App
  • Premium Insurance - Order Protection from damage, theft, chargeback & more!
  • Hyper-Focused on Customer Experience - Turn shipping issues into loyalty.
  • Adds New Revenue - full MSRP replacements with Guide's approve-all-claims model
  • Enhance customer confidence with secure Checkout protection.
  • Strengthen shopper trust with Insurify's purchase guarantee.
  • Enable seamless claim filing and status tracking for customers with Insurify.
Screenshots
Lost, Damaged, or Stolen, with Guide its covered.
Add revenue w/ Guide Shipping Insurance & Instant ResolutionsGuide merchant facing dashboard for protected orders and claims.Add Guide Shipping Insurance at checkout with 1 click.
insurify | file claim | order found | Select defected items
insurify | file claim | order found | Select defected itemsinsurify | file claim | order found | Select Issueinsurify | app widget on cart page

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureGuide Protection + ReturnsOrderArmor Shipping Protection
Detected stores50(ahead)as of Nov 9, 202629as of Nov 9, 2026
Net store change, 28 days0estimated−1estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesApparel & Accessories, Health & Beauty, Vehicles & PartsFood, Beverages & Tobacco, Health & Beauty, Apparel & Accessories
Top store countriesUnited States, Australia, CanadaUnited States, Australia, Croatia

Reviews

MeasureGuide Protection + ReturnsOrderArmor Shipping Protection
App Store rating4.8 ★(ahead)3.6 ★
App Store reviews55(ahead)10
New reviews, 28 days00(ahead)
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureGuide Protection + ReturnsOrderArmor Shipping Protection
Free planNot listedNot listed
Lowest paid monthly planNo monthly plan listed$9.99/month
Longest free trialNot listed5 days
Plans listed12

Listing

MeasureGuide Protection + ReturnsOrderArmor Shipping Protection
Shopify category rank#56in Returns and exchanges#46in Warranties and insurance
Shopify App Charts#12 in Returns and exchanges#12 in Warranties and insurance
Built for ShopifyNoNo
LaunchedOct 14, 2020Oct 11, 2023
Languages1English1English
DeveloperGuide IncInsurifyapp

FAQ

Guide Protection + Returns and OrderArmor Shipping Protection: common questions

Which is more popular, Guide Protection + Returns or OrderArmor Shipping Protection?
Guide Protection + Returns is detected on 1.7× as many Shopify stores as OrderArmor Shipping Protection: 50 vs 29 as of Nov 9, 2026.
Which has better reviews, Guide Protection + Returns or OrderArmor Shipping Protection?
On the Shopify App Store: Guide Protection + Returns 4.8 from 55 reviews and OrderArmor Shipping Protection 3.6 from 10 reviews.
What features does each app list that the other doesn’t?
Guide Protection + Returns lists 9 the others don’t mention, such as Auto-handling, Click-through rates, Conversion rates, Coverage confirmation. OrderArmor Shipping Protection lists 6 the others don’t mention, such as Auto opt-in, Custom upsell, Fixed pricing, Funnel performance. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.