Guide Protection + Returns vs Navidium Shipping Protection
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026.
The short answer
- Navidium Shipping Protection is detected on 19× as many Shopify stores as Guide Protection + Returns: 944 vs 50 as of Nov 9, 2026.
- On the Shopify App Store: Guide Protection + Returns 4.8 from 55 reviews and Navidium Shipping Protection 4.8 from 401 reviews.
- Navidium Shipping Protection lists 17 features Guide Protection + Returns’s listing doesn’t mention, including A/B testing, Auto opt-in, Cart drawer.
Head to head
Add Revenue w/ Guide Shipping Insurance & Instant Resolves
Cart Upsell and Cross Sell | Order Protection | Insurance
- United States
- Australia
- Canada
- United States
- Canada
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Pay as you go
- · $0 for up to 50 Orders a Month
- · Auto Fulfillments
- · Automatic Installation + Expert Support
- · Claims Portal + Automated Claims
- · Compliant Auto Opt In Widget for Cart
- · Integrations with Subscriptions
Essential
- · 10% OFF on Product Warranty portal
- · 10% OFF on Returns and Exchanges portal
- · Claims Automation + Portal
- · Free Expert Installation
- · Integrations with Subscriptions
- · Live Chat + Auto Fulfillments
Growth
- · 15% OFF on Product Warranty portal
- · 15% OFF on Returns and Exchanges portal
- · Claims Automation + Portal
- · Free Expert Installation
- · Integrations with Subscriptions
- · Live Chat + Auto Fulfillments
Enterprise - Plus
- · 20% OFF on Returns and Exchanges portal
- · 20% OFF on Warranty registration portal
- · Claims Automation and Portal
- · Free Expert Installation
- · Live Chat Support
- · No Rev Share. Keep 100% fees collected.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTransform your post-purchase experience with Guide. Our AI-powered platform makes returns and exchanges effortless, protects shipments from loss, damage, and theft, and turns approved replacements into full-retail reorders. Integrate quickly with your store and ERP, automate workflows, and give shoppers a seamless branded experience.
Navidium is a self-service shipping protection app to manage your own package protection / shipping insurance offering and to stop fraud/fake orders. Collect fees, manage claims, and keep the rest as profit. We are not a shipping insurance company, and don't underwrite claims.
- Supports Checkout Extensibility - a smooth experience with our new Checkout App
- Premium Insurance - Order Protection from damage, theft, chargeback & more!
- Hyper-Focused on Customer Experience - Turn shipping issues into loyalty.
- Adds New Revenue - full MSRP replacements with Guide's approve-all-claims model
- Offset the cost of lost & damaged shipments with digital products cart upsell.
- Keep all the shipping protection fees, and add margin when claims are low.
- Includes reporting, control on pricing, claims portal, 1 click refunds/reorders.
- Route insurance protection fees back to you & increase your conversion rate.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Guide Protection + Returns |  Navidium Shipping Protection |
|---|---|---|
| Detected stores | 50 | 944(ahead) |
| Net store change, 28 days | 0 | +2 |
| Stores added, 28 days | Not enough data | 49 |
| Big-brand share | Not enough data | 27% |
| Top store categories | Apparel & Accessories, Health & Beauty, Vehicles & Parts | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | United States, Australia, Canada | United States, Canada, Australia |
Reviews
| Measure | Guide Protection + Returns | Navidium Shipping Protection |
|---|---|---|
| App Store rating | 4.8 ★ | 4.8 ★ |
| App Store reviews | 55 | 401(ahead) |
| New reviews, 28 days | 0 | 5(ahead) |
| Reviewers a year or more in | Not enough data | 64% |
Pricing
| Measure | Guide Protection + Returns | Navidium Shipping Protection |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $29.99/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 4 |
Listing
| Measure | Guide Protection + Returns | Navidium Shipping Protection |
|---|---|---|
| Shopify category rank | #56 | #5 |
| Shopify App Charts | #12 in Returns and exchanges | #1 in Warranties and insurance |
| Built for Shopify | No | Yes |
| Launched | Oct 14, 2020 | Nov 26, 2021 |
| Languages | 1 | 1 |
| Developer | Guide Inc | Navidium Apps |
FAQ
Guide Protection + Returns and Navidium Shipping Protection: common questions
- Which is more popular, Guide Protection + Returns or Navidium Shipping Protection?
- Navidium Shipping Protection is detected on 19× as many Shopify stores as Guide Protection + Returns: 944 vs 50 as of Nov 9, 2026.
- Which has better reviews, Guide Protection + Returns or Navidium Shipping Protection?
- On the Shopify App Store: Guide Protection + Returns 4.8 from 55 reviews and Navidium Shipping Protection 4.8 from 401 reviews.
- What features does each app list that the other doesn’t?
- Guide Protection + Returns lists 1 the others don’t mention, such as Warranties. Navidium Shipping Protection lists 17 the others don’t mention, such as A/B testing, Auto opt-in, Cart drawer, Custom rules. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.